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Csr Manager Jobs in Iowa (NOW HIRING)

LRSolutions

Customer Service Representative

Waterloo, IA · On-site

$18 - $20/hr

Customer Service Representative Location: Waterloo, IA Salary: $18-20/hour Job Summary of the ... Document all relevant contacts and developments to customer accounts on the Agency Management ...

American Family Insurance - Tadd Moorman Agency

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Customer Service Representative CSR

Jesup, IA · On-site

$15 - $17/hr

As a customer service representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting ...

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Csr Manager information

See Iowa salary details

$23K

$54.5K

$94.9K

How much do csr manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for csr manager in Iowa is $54,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $65,700.00 per year, depending on experience, location, and employer.

What is a CSR manager?

CSR Managers, or Corporate Social Responsibility Managers, are professionals responsible for developing, implementing, and overseeing a company's social responsibility initiatives. They ensure the organization operates in a socially responsible manner by managing programs related to sustainability, community engagement, ethical practices, and environmental impact. CSR Managers also report on the effectiveness of these initiatives and work to align them with the company’s overall business goals and values. Their role often involves collaborating with stakeholders both inside and outside the company to promote positive social and environmental outcomes.

What are the key skills and qualifications needed to thrive as a CSR manager, and why are they important?

To thrive as a CSR (Corporate Social Responsibility) Manager, you need a solid understanding of sustainability practices, stakeholder engagement, and project management, often backed by a relevant degree in business, communications, or environmental studies. Familiarity with reporting frameworks such as GRI, ESG metrics, and tools like Microsoft Office or data visualization platforms is typically required. Strong communication, leadership, and relationship-building skills are crucial for collaborating with internal and external partners. These competencies ensure effective development and implementation of CSR initiatives that align with organizational values and stakeholder expectations.

How does a CSR manager typically collaborate with other departments to implement sustainability initiatives?

CSR Managers often work closely with departments such as Marketing, Operations, Human Resources, and Procurement to align sustainability goals across the organization. For example, they may coordinate with HR to design employee volunteer programs or with Procurement to ensure responsible sourcing practices. Effective cross-functional collaboration is essential, as CSR initiatives often require buy-in and participation from various stakeholders to be successful. Regular meetings and clear communication are key to integrating CSR strategies into broader business operations.

How much do customer service representative managers make in the US?

Customer Service Manager salaries in the US typically range from $50,000 to $85,000 annually, with the median around $65,000. Factors such as experience, industry, and location can influence compensation, and managers often oversee teams, handle escalations, and utilize customer service software.

Is CSR a good career choice?

A CSR Manager role involves overseeing customer service strategies and ensuring customer satisfaction, often requiring strong communication, leadership, and problem-solving skills. It can be a rewarding career with opportunities for advancement in various industries, but job satisfaction depends on individual interests and organizational environment.

What are the most commonly searched types of Csr jobs in Iowa?

The most popular types of Csr jobs in Iowa are:

What cities in Iowa are hiring for Csr Manager jobs?

Cities in Iowa with the most Csr Manager job openings:

Csr Manager jobs near you
Infographic showing various Csr Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $54,476 per year, or $26.2 per hour.

Customer Service Representative

Buckeye Corrugated

Cedar Falls, IA • On-site

$15 - $20.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Customer Service Representative

The Customer Service Representative manages, communicates, and monitors all aspects of a project and/or order. This role provides internal support and serves as a liaison between BCI's sales team and clients while supporting all internal departments including Creative Services, Sales, Customer Service, Procurement, Manufacturing and Finishing. This critical role manages and communicates with the appropriate resources to ensure client and company goals are achieved as it relates to all aspects of the finished product.

Duties & Responsibilities:

  • Performing all duties from a foundation of trust and the highest ethical conduct, following established safety rules, company policies and procedures.
  • Estimates and provides quotes to customers.
  • Processes and verifies purchase orders.
  • Records customer changes and processes through production.
  • Analyzes warehouse items and replenishes based upon data analysis with management approval.
  • Processes specifications to obtain a design and/or estimate.
  • Supports teams to ensure proper design and execution of orders.
  • Identifies required materials to ensure the successful completion of orders.
  • Analyzes and purchases bulk buys on litho and top sheets with management approval.
  • Monitors production processes for communication purposes including fulfillment, shipping and logistics requirements.
  • Maintains, organizes, and updates customer data.
  • Exemplifies a team spirit and provides exceptional support to internal team members and BCI's customers.
  • Maintains a well-organized workspace.
  • Other tasks as assigned by supervisor.
  • Full-time role in an office setting.

Skill Set:

  • Excellent planning and organizational skills.
  • Excellent interpersonal, organizational, verbal and written communication skills.
  • Strong decision making and problem-solving abilities.
  • Detail oriented.
  • Ability to multitask, managing multiple challenges, and dealing with a variety of situations.

Desired Qualifications and Experience:

  • Bachelor's degree preferred.
  • 2 plus years of experience in the corrugated packing and/or POP display manufacturing industries.
  • Knowledge of structural/graphic arts, lithographic printing, pre-press and fabrication is a plus.
  • Proficiency in Amtech, Microsoft Office and Outlook.
  • Demonstrated aptitude in problem-solving and decision making.
  • Ability to multitask, managing multiple challenges and work under pressure with multiple interruptions.
  • Results-oriented and able to work both independently and within a team environment.

About BCI

Buckeye Corrugated, Inc. (BCI) is a privately held, employee-owned company with twelve (12) corrugated manufacturing facilities, providing an extensive range of corrugated packaging products. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics. Simply stated, we do not just make boxes. We build the means to shape impressions and influence perceptions.

BCI provides competitive pay and a robust benefits package including but not limited to: medical, dental, vision and life insurance, disability benefits, 401(k), paid time off and holidays, as well as a bonus plan and opportunity for employee stock ownership.

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