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Valve Customer Support Jobs in Iowa (NOW HIRING)

Inside Sales

Des Moines, IA · On-site

$55K - $65K/yr

... of valve construction * Understand customer requirements and recommend appropriate solutions ... Proven ability to build and support teamwork. * Highly accountable and internally motivated by ...

... valve sizing. * Develop refrigeration system solutions that meet customer operational needs. * Prepare project estimates and support the development of customer proposals. * Maintain engineering ...

Travel up to 50% to support training and audit needs and assist with hands-on workshop setups. Who ... Knowledge of digital valve diagnostics, communication protocols, or process control equipment. Our ...

Travel up to 50% to support training and audit needs and assist with hands-on workshop setups. Who ... Knowledge of digital valve diagnostics, communication protocols, or process control equipment. Our ...

... valve sizing and selection * Experience working with global customers * Understanding of customer ... ensures you have the support to thrive. Whether through mentorship, training, or leadership ...

... valve sizing and selection * Experience working with global customers * Understanding of customer ... ensures you have the support to thrive. Whether through mentorship, training, or leadership ...

Refrigeration Engineer

Cedar Rapids, IA · On-site

$90K - $110K/yr

... valve sizing. * Develop refrigeration system solutions that meet customer operational needs. * Prepare project estimates and support the development of customer proposals. * Maintain engineering ...

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Valve Customer Support information

What is a Valve Customer Support?

A Valve Customer Support job involves assisting customers with inquiries, troubleshooting issues, and providing guidance on Valve's products and services, such as Steam, games, and hardware. Support agents communicate via email, chat, or other channels to resolve technical problems and account-related concerns. They ensure a positive user experience by offering prompt and effective solutions. Additionally, they may collaborate with internal teams to escalate complex issues and improve support resources.

What does a typical day look like for someone working in Valve Customer Support?

A typical day in Valve Customer Support involves responding to customer inquiries via phone, email, or online ticketing systems, diagnosing technical issues with valve products, and providing solutions or escalating complex cases to engineering teams. You’ll also review product manuals, enter service data into CRM platforms, and occasionally coordinate with field technicians for on-site support when needed. Collaboration with sales and technical teams ensures accurate information is provided and customer needs are fully met. This role can be fast-paced, but it offers meaningful opportunities to develop expertise in industrial components and advance within technical support, training, or product specialist roles.

What are the key skills and qualifications needed to thrive in Valve Customer Support, and why are they important?

To thrive as a Valve Customer Support specialist, you need a solid understanding of valve products, troubleshooting techniques, and customer service principles, ideally supported by relevant technical education or industry experience. Familiarity with CRM systems, technical documentation platforms, and knowledge of commonly used valve models or certifications like API or ISO standards can be advantageous. Strong communication, patience, and problem-solving skills help you effectively address customer concerns and collaborate with internal teams. These abilities ensure prompt, accurate support and positive client experiences in a technically demanding environment.

What are the most commonly searched types of Valve Customer Support jobs in Iowa? The most popular types of Valve Customer Support jobs in Iowa are:
What job categories do people searching Valve Customer Support jobs in Iowa look for? The top searched job categories for Valve Customer Support jobs in Iowa are:
Infographic showing various Valve Customer Support job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 21% Part Time, 1% Temporary, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Valve Inspector - Rotating Equipment

Intertek

Marshalltown, IA • On-site

Part-time

Re-posted 29 days ago


Intertek rating

7.9

Company rating: 7.9 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

49th of 120 rated laboratories


Job description

Valve Inspector (Rotating Equipment) - Marshalltown, IA

Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Valve Inspector (Rotating Equipment) to join our Technical Inspection Services team in the Marshalltown, IA. This is a fantastic opportunity to grow a versatile career in Inspection Services!

Intertek Technical Inspection Services (TIS) is a partner to clients in diverse industries such as oil & gas, renewable energy, engineering, chemical, and transportation. Intertek supports our clients striving to meet the growing global infrastructure requirements and demands for secure and sustainable sources of energy through services such as inspection, expediting, technical auditing, and site construction support. 

What are we looking for?

The Valve Inspector (Rotating Equipment) is responsible for performing visual inspection of materials and/or fabricated equipment at vendor shops or on-site fabrication or testing facilities. The ideal candidate must be well versed in quality control inspections and tests, including nondestructive testing techniques, mechanical testing, dimensional inspection, pressure testing and coating inspections. This position will travel at least 50% of the time.

Shift/Schedule: This is a Casual, Part time position working on an adhoc/as needed basis

Location: Marshalltown, IA

What you'll do:

  • Perform inspections or audits and reviewing testing for conformance to Client specifications, industry standards, and approved procedures and reporting of results
  • Review material test reports to conformance with applicable codes and standards
  • Perform the follow-up of dispositions and corrective actions related to non-conformances
  • Document inspection activities in electronic formats
  • Evaluate and agree upon project quality procedures, standards, and specifications ensuring that all parties (engineering, procurement, manufacturing) are adhering to them
  • Review Inspection & Testing Plans to ensure a standardized minimum level of surveillance in accordance with the contractual requirements. Identify the critical inspections and tests to be witnessed by the Owner
  • Carry out inspection visits as per ITP's either personally or through 3rd party resource

  • Valves (Cast / Forged)
    • Ball / Gate / Globe Valves
    • Check Valves
    • Butterfly Valves

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.  

Minimum Requirements & Qualifications:

  • High School Diploma or GED, Trade School, On-The-Job Training or University Diploma 
  • 5+ years of third-party vendor inspection, expediting or auditing experience
  • Experience in quality control inspections and tests, including nondestructive testing techniques, mechanical testing, dimensional inspection, pressure testing and coating inspections
  • Technical training in subjects, such as, but not limited to quality, NDT, blueprint reading, industry standards, auditing, expediting, materials, welding, coatings, electrical components, instrumentation, pressure testing, well control, equipment operation and assembly
  • Must have experience with Mechanical/Pressure Vessels and lifting equipment 
  • Must have basic knowledge of material properties
  • Possess clear understanding of basic procurement and fabrication processes with knowledge of relevant codes and specifications for the oil and gas industry
  • Ability to travel frequently throughout the continental US
  • Valid driver's license and reliable driving record is required
  • Proficient in MS Office programs and Outlook

Preferred Requirements & Qualifications:

  • Valid Industry Certification preferred - Examples of such certifications include, but not limited to:  AWS CWI, API 510, 570, SI, (Source Inspector), Electrical Journeyman License, NACE CIP 1, 2, 3, EMA (Expediting Management Association) Basic, Advanced, ASNT NDT Level II, III, and ASQ or IRCA Certified Auditor

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email  intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.     

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. Intertek's Industry Services team uses expert technical knowledge of industries such as oil & gas, power generation, renewable energy, chemical, construction and transportation to provide a diverse range of innovative Total Quality Assurance solutions that optimize operations while minimizing risks in quality, safety and cost.  Some of our key services include vendor inspection, site construction services, asset integrity management, non-destructive & materials testing, 3D laser scanning & dimensional control and energy & water consulting services. 

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