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Customer Service Assistant Jobs in Iowa (NOW HIRING)

Sanford Health

Food Service Assistant - PRN - Days

George, IA · On-site

$13.50 - $17.25/hr

The Food Service Assistant provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective ...

Sanford Health

Food Service Assistant - PRN - Days

George, IA · On-site

$13.50 - $17.25/hr

The Food Service Assistant provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective ...

Sanford Health

Food Service Assistant - PRN

George, IA · On-site

$13.50 - $17.25/hr

Provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective working relationships. The Food ...

Sanford Health

Food Service Assistant - PRN

George, IA · On-site

$13.50 - $17.25/hr

Provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective working relationships. The Food ...

Sanford Health

Food Service Assistant - PRN

Algona, IA · On-site

$14 - $17.50/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PRN

Algona, IA · On-site

$14 - $17.50/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PRN

Saint Ansgar, IA · On-site

$14.75 - $18.50/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PT

Red Oak, IA · On-site

$12.50 - $16/hr

No Department Details Flexible schedules, great work environment Summary The Food Service Assistant ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PT

Red Oak, IA · On-site

$12.50 - $16/hr

No Department Details Flexible schedules, great work environment Summary The Food Service Assistant ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

HyVee

Customer Service

Muscatine, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

New

Hy-Vee, Inc.

Customer Service

Mason City, IA · On-site

$15.50 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

Hy-Vee, Inc.

Customer Service

West Des Moines, IA · On-site

$15.75 - $21.25/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Iowa

Customer Service Assistant information

See Iowa salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service assistant in Iowa is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Iowa?

The most popular types of Customer Service jobs in Iowa are:

What are popular job titles related to Customer Service Assistant jobs in Iowa?

For Customer Service Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Iowa look for?

The top searched job categories for Customer Service Assistant jobs in Iowa are:

What cities in Iowa are hiring for Customer Service Assistant jobs?

Cities in Iowa with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,122 per year, or $18.8 per hour.

Customer Service Assistant-Town Clock Center

Dubuque, IA • On-site

Northeast Iowa Community College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Northeast Iowa Community Collegeexternal

$18.06/hr

Full-time

Posted 23 days ago

Job description

Posting Details
Position Information
Position Title
Customer Service Assistant-Town Clock Center
Posting Number
S00567
Full-Time/Part-Time
Full Time
Work Schedule
Salary
$18.06/hour Pay Grade 5
Campus/Center
Town Clock Center
Location
Dubuque, IA
Position Summary Information
Job Goal
Provide administrative and organizational support to BCS Programming, Sales, Operations teams and College & Career Coaches.
Duties and Responsibilities
Assist with items including correspondence, reports, contracts, handouts, applications, spreadsheets, class or conference preparations, including but not limited to: creating class packets, assembling instructional materials, printing nametags, table tents, and/or proof of completion certificates, and helping with class check-in.
Assist with student registration into Modern Campus Lumens software and processing financial transactions including transferring, cancelling and refunding.
Answer and triage calls coming into Business and Community Solutions.
Assist with front desk receptionist duties, meeting and greeting customers and directing them to appropriate location/service at the Town Clock Center, Dubuque Center, and NECAS on the Peosta Campus as needed.
Assist with maintenance of general Business and Community Solutions program and instructor files.
Data entry and processing of class attendance, grades, class evaluations and student profile development.
Qualifications
EDUCATION AND EXPERIENCE REQUIREMENTS: Associates Degree preferred, related work experience and/or post-secondary education preferred.
CERTIFICATIONS AND LICENSES:
Must possess a valid driver's license.
Must possess strong computer/database management skills including accounting/ bookkeeping practices. Calculating, posting and verifying financial data for using in managing account records. Advanced level of proficiency in Microsoft Excel, Word, and PowerPoint. Must possess excellent interpersonal skills, customer service, and organizational abilities. Must have strong written and oral communication skills and competent proofreading skills. Must possess strong knowledge of office practices and procedures. Must have the ability to maintain confidentiality with student/employee demographic information.
Essential Functions
Build Proposals, contracts, and classes for CPR programming into the Modern Campus Lumens Software.
Assist with oversight program inventory including textbooks, binders, health equipment and supplies.
Pack and organize equipment and supplies for Open Enrollment/ Contracted Training classes and process post class paperwork
Assist Instructors with technology in the classrooms by prepping classroom equipment on site and providing instructor troubleshooting support and resources, when necessary.
Pack and organize the deliveries for contracted classes.
Assist team with print shop requests, when necessary.
Assist with the Tri-State Emergency Responder conference by gathering supplies, name tags, and sponsor lists and providing onsite registration assistance during the conference.
Assist with Kids on Campus by gathering supplies, preparing name tags, labeling t-shirts and tote bags, and helping with set up and clean up. Providing onsite student supervision during the camp week.
Provide direct administrative support to the Program Developers, Operations Program Managers and College and Career Coaches.
Back up support for daily deposits and financial reporting.
Participate in Customer Service Assistant team meetings, divisional meetings and other college or departmental committees as assigned.
Maintain high quality Customer Service to students, companies, customers, and co-workers by participating in professional development training and opportunities.
Support the Strategic Planning Team by providing administrative support including note taking during meetings, calendar invitations and meeting scheduling, report generation, follow up calls to partnering agencies and students, etc.
Posting Detail Information
Open Date
08/20/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants

Apply