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Customer Service Assistant Jobs in Iowa (NOW HIRING)

Amway Inc.

$15.75 - $21.50/hr

To answer phone call from ABO/customer. * Back up cashier when necessary. * Housekeeping. * Assist ... Provide good customer service and maintain good rapport with ABOs. * Provide timely and relevant ...

Sanford Health

Food Service Assistant - PRN - Days

George, IA · On-site

$13.50 - $17.25/hr

The Food Service Assistant provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective ...

Sanford Health

Food Service Assistant - PRN - Days

George, IA · On-site

$13.50 - $17.25/hr

The Food Service Assistant provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective ...

Sanford Health

Food Service Assistant - PRN

George, IA · On-site

$13.50 - $17.25/hr

Provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective working relationships. The Food ...

Sanford Health

Food Service Assistant - PRN

George, IA · On-site

$13.50 - $17.25/hr

Provides outstanding customer service and effectively communicates with patrons and co-workers. The Food Service Assistant demonstrates ability to establish effective working relationships. The Food ...

Western Home Communities

Leisure Service Assistant

Cedar Falls, IA · On-site

$14 - $16.75/hr

  • Retirement

  • PTO

Leisure Services Assistant Bring joy, connection, and purpose to each resident's day. At Western ... Previous experience in activities, recreation, hospitality, customer service, or senior living is ...

Sanford Health

Food Service Assistant - PRN

Saint Ansgar, IA · On-site

$14.75 - $18.50/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

Sanford Health

Food Service Assistant - PRN

Saint Ansgar, IA · On-site

$14.75 - $18.50/hr

No Department Details Summary The Food Service Assistant is responsible for certain duties ... Provides outstanding customer service and effectively communicates with patrons and co-workers.

HyVee

Customer Service

Sheldon, IA

$13.75 - $18.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

HyVee

Customer Service

Johnston, IA · On-site

$15 - $20.50/hr

Customer Service Department: General FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we ... Sign on and off lottery machines, sell and redeem lottery tickets * Assist customers with dry ...

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Customer Service Assistant information

See Iowa salary details

$11

$18

$26

How much do customer service assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service assistant in Iowa is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Iowa?

The most popular types of Customer Service jobs in Iowa are:

What are popular job titles related to Customer Service Assistant jobs in Iowa?

For Customer Service Assistant jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Iowa look for?

The top searched job categories for Customer Service Assistant jobs in Iowa are:

What cities in Iowa are hiring for Customer Service Assistant jobs?

Cities in Iowa with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,122 per year, or $18.8 per hour.

Customer Service Assistant

Amway Inc.

On-site

$15.75 - $21.50/hr

Full-time

Re-posted 11 days ago

Job description

  • Product consultant
  • Safeguard the shop reputation.
  • To answer phone call from ABO/customer.
  • Back up cashier when necessary.
  • Housekeeping.
  • Assist in functions organized by the Company.
  • Receiving, storing, retrieving and dispatching of goods.
  • Stock replenishment.
  • Assist in PRS repair, replacement & return of products, ABO resignation and issuance of B/O items.
  • Maintain high level of inventory with accuracy.
  • Conduct monthly stock-take.
  • Maintain good documentation record and proper filing.
  • Provide good customer service and maintain good rapport with ABOs.
  • Provide timely and relevant feedback to the shop manager.
  • Provide the relevant data report to Shop Manager.
  • Establish effective Communication with other departments/branches.

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