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At Home Customer Service Jobs in Iowa (NOW HIRING)

Mosaic

Mosaic at Home Coordinator

Forest City, IA · On-site

Mosaic at Home Coordinator Do you have a passion for empowering individuals with intellectual and ... customer service every step of the way. * Empower Communication: Help individuals express their ...

HyVee

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

Hy-Vee, Inc.

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

Hy-Vee, Inc.

Customer Service

Mason City, IA · On-site

$15.50 - $21.25/hr

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

HyVee

Customer Service

Cherokee, IA · On-site

$15.75 - $21.25/hr

Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

New

Hy-Vee Food Stores

Customer Service

Davenport, IA · On-site

$15.25 - $20.75/hr

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

HyVee

Customer Service

Sheldon, IA · On-site

$13.75 - $18.50/hr

Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

HyVee

Customer Service

Newton, IA

$14.75 - $20/hr

Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

Hy-Vee, Inc.

Customer Service

Mason City, IA · On-site

$15.50 - $21.25/hr

Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

HyVee

Customer Service

Davenport, IA · On-site

$15.25 - $20.75/hr

Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

HyVee

Customer Service

Ames, IA · On-site

$15.75 - $21.25/hr

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

HyVee

Customer Service

Mason City, IA

$15.50 - $21.25/hr

Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

Hy-Vee Food Stores

Customer Service

Grimes, IA · On-site

$15.75 - $21.50/hr

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

Hy-Vee Food Stores

Customer Service

Ottumwa, IA · On-site

$15 - $20.50/hr

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

Hy-Vee, Inc.

Customer Service

Newton, IA · On-site

$14.75 - $20/hr

Must be 18+ - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

HyVee

Customer Service

Cedar Rapids, IA · On-site

$15.75 - $21.25/hr

Daytime Shifts - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

Hy-Vee, Inc.

Customer Service

Ames, IA · On-site

$15.75 - $21.25/hr

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful ... Home Positions that Report to you: None Primary Duties and Responsibilities * Provides prompt ...

HyVee

Customer Service

Mason City, IA · On-site

$15.50 - $21.25/hr

Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise "a helpful ... Assistant Managers of Store Operations, Perishables, and Health Wellness Home Education and ...

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All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Iowa

At Home Customer Service information

See Iowa salary details

$9

$17

$25

How much do at home customer service jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for at home customer service in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.

What are the most commonly searched types of Customer Service jobs in Iowa?

The most popular types of Customer Service jobs in Iowa are:

What are popular job titles related to At Home Customer Service jobs in Iowa?

For At Home Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching At Home Customer Service jobs in Iowa look for?

The top searched job categories for At Home Customer Service jobs in Iowa are:

What cities in Iowa are hiring for At Home Customer Service jobs?

Cities in Iowa with the most At Home Customer Service job openings:

At Home Customer Service jobs near you
Infographic showing various At Home Customer Service job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Mosaic at Home Coordinator

Forest City, IA • On-site

Mosaic
See more jobs at Mosaicexternal

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 4 days ago

Job description

Empowering Lives: Mosaic at Home Coordinator
Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, join Mosaic as a Mosaic at Home Coordinator and make a real difference in the lives of the people we serve.
At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives.
What You'll Do:
  • Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way.
  • Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected.
  • Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match.
  • Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements.
  • Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment.
  • Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution.

SCHEDULE: Days, salaried, OnCall responsibilities for providers and individuals on case load, travel to do home visits an agency vehicle or mileage reimbursement are available.
Commitment to Mosaic Values:
At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.
What You'll Bring:
  • A Bachelor's degree is preferred with a minimum of two years of related work experience is required.
  • Previous experience working with people with intellectual disabilities is a plus.
  • Valid Driver's license in good standing.
  • Strong communication and relationship-building skills.
  • Experience in behavior management and knowledge of regulations.
  • Excellent planning and problem-solving skills.
  • Computer proficiency.

Why You'll Love Working at Mosaic:
  • Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities.
  • Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions.
  • Professional Growth and Development: Opportunities for training and advancement within the organization.
  • Live Our Values: Embrace Mosaic's values of belonging, connection, faithfulness, and grit.
  • Competitive Benefits: We offer a comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan. Paid time off hours (this benefit starts accruing day 1 with ability to use immediately) and DAILY PAY - you can choose to access your pay every day or the normal biweekly pay.

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