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Vacation Rental Reservations Manager Jobs (NOW HIRING)

ENVITAE

We are the luxury tier of vacation rentals in the US: currently operating in 3 cities with a ... rental industry * Previous experience working with a Platform Management System such as Guesty ...

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Vacation Rental Reservations Manager information

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$29K

$59.8K

$109K

How much do vacation rental reservations manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for vacation rental reservations manager in the United States is $59,773.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a vacation rental reservations manager do?

A Vacation Rental Reservations Manager is responsible for overseeing the booking and reservation process for vacation rental properties. This includes managing inquiries, confirming bookings, coordinating with guests and property owners, and ensuring a smooth check-in and check-out experience. They also handle customer service issues, update property availability, and may assist with marketing or pricing strategies to maximize occupancy. Their goal is to provide excellent guest experiences while optimizing rental income for property owners.

What are the key skills and qualifications needed to thrive as a vacation rental reservations manager?

To thrive as a Vacation Rental Reservations Manager, you need expertise in hospitality management, booking coordination, and customer service, often supported by a degree in hospitality or related experience. Familiarity with property management systems (PMS), channel managers, and platforms like Airbnb and Booking.com is typically required. Strong organizational abilities, attention to detail, and excellent communication skills help you excel in guest relations and team collaboration. These competencies are vital for maximizing occupancy, ensuring guest satisfaction, and driving the success of vacation rental operations.

What are the main challenges vacation rental reservations managers face during peak travel seasons?

During peak travel seasons, Vacation Rental Reservations Managers often encounter high booking volumes, last-minute changes, and increased guest inquiries. Managing overbookings, coordinating with cleaning and maintenance teams for quick turnovers, and ensuring seamless communication with guests are crucial. To succeed, it's important to maintain strong organizational skills, remain adaptable, and use reservation management software to streamline processes and reduce errors.
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Vacation Rental Reservations Manager jobs near you
Infographic showing various Vacation Rental Reservations Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,773 per year, or $28.7 per hour.

Vacation Rental Reservations Manager (Remote)

ENVITAE

Remote

Full-time

Re-posted 22 days ago

Job description

With ENVITAE, you get all the great benefits of an apartment stay, without the downside risk of being hosted by an individual. We are the luxury tier of vacation rentals in the US: currently operating in 3 cities with a further 5 planned for this year.

As a guest experience & sales lead, you will be the business card of our company as the first point of contact for our new and repeat guests. You will provide exemplary customer service while identifying guests needs and addressing these with the right upsells.


Language Requirement:

English Fluency + fluency in one other language preferred (Mandarin, Arabic, German, Spanish, Italian, French preferred)


What You'll Do:

  • Be the first point of contact for all our guests via phone, email and chat
  • Lead the guest communications process on our Platform Management System (PMS) Guesty
  • Learn the ins and outs of our travel business so you can handle any questions guests have
  • Actively upsell customers our membership plans and additional services based on their needs
  • Own the reservations process from start to finish
  • Respond to, troubleshoot, and resolve guest issues in a timely and positive manner
  • Coordinate with our city teams to resolve issues on the ground and provide ongoing updates to guests

What We're Looking For:

  • Bachelor's degree or equivalent relevant work experience in a customer service setting in the short term rental industry
  • Previous experience working with a Platform Management System such as Guesty (major plus)
  • Ability to adapt in a rapid growth environment
  • Strong problem solving skills
  • Personable and love speaking with others via phone, email, and chat
  • Strong computer literacy skills
  • Fluency in English is a must. Fluency in one or more of French, German, Italian, Spanish, Mandarin or Arabic is strongly preferred
  • Sense of humor

What We're Offering:

  • Fully remote position, work from home or the beach
  • Discounted stays at ENVITAE homes around the country
  • Be part of a rapidly growing company with a lot of potential for personal growth in your career and work with smart and ambitious colleagues from around the world

Apply