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Vacation Rental Operations Manager Jobs in Ohio (NOW HIRING)

Ryder

Rental Account Manager

Cleveland, OH

... for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) ... Work with rental operations to ensure the equipment is available. The RAM is also responsible for ...

Dodd Camera Holdings

RENTAL MANAGER

Cleveland, OH · On-site

We offer benefits that includes paid vacation, 401K, and medical insurance. Duties and ... Manage day to day activities including management of rental staff * Maintenance of equipment ...

Wieland

Operations Manager

Delaware, OH · On-site

The Operations Manager is responsible for the operational results of the business entity, including ... Work/Life Balance - Paid Vacation & Holidays. * Growth Opportunities - We have over 9,000 ...

Wieland

Operations Manager

Delaware, OH

The Operations Manager is responsible for the operational results of the business entity, including ... Work/Life Balance - Paid Vacation & Holidays. * Growth Opportunities - We have over 9,000 ...

SPIROL Shim Division

Operations Manager

Stow, OH · On-site

Operations Manager Competitive Pay + Sign On Bonus Available Join SPIROL and become part of a ... Vacation • PTO and 11 Paid Holidays • 401(k) with Company Match • Defined Contribution Plan ...

Hogan

Rental Sales Manager

Cleveland, OH

The Rental Sales Manager (RSM) position is responsible for the sales & operational activities of our commercial truck rental product line, including; business development, account management ...

SPIROL Shim Division

Operations Manager

Stow, OH

Operations Manager Competitive Pay + Sign On Bonus Available Join SPIROL and become part of a ... Vacation • PTO and 11 Paid Holidays • 401(k) with Company Match • Defined Contribution Plan ...

SPIROL Shim Division

Operations Manager

Stow, OH · On-site

Operations Manager Competitive Pay + Sign On Bonus Available Join SPIROL and become part of a ... Vacation • PTO and 11 Paid Holidays • 401(k) with Company Match • Defined Contribution Plan ...

gedc

Operations Manager

Dublin, OH

Vacation and Holiday Pay * Referral bonus opportunities Pay information... * Competitive base pay ... Prior experience in dental operations management or a comparable role within the healthcare sector.

gedc

Operations Manager

Bucyrus, OH

Vacation and Holiday Pay * Referral bonus opportunities Pay information... * Competitive base pay ... Prior experience in dental operations management or a comparable role within the healthcare sector.

Hogan

Rental Sales Manager

Cleveland, OH · On-site

The Rental Sales Manager (RSM) position is responsible for the sales & operational activities of our commercial truck rental product line, including; business development, account management ...

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Vacation Rental Operations Manager information

What are some common challenges Vacation Rental Operations Managers face, and how can they be addressed?

Vacation Rental Operations Managers often navigate challenges such as coordinating housekeeping schedules, ensuring property maintenance, and managing guest expectations. High season periods can bring increased workloads, requiring efficient time management and clear communication with staff and vendors. Addressing these challenges involves implementing robust scheduling systems, establishing clear standard operating procedures, and fostering strong relationships with service providers. Proactive communication with guests and quick resolution of issues also contribute to smooth operations and positive guest experiences.

What are the key skills and qualifications needed to thrive as a Vacation Rental Operations Manager, and why are they important?

To thrive as a Vacation Rental Operations Manager, you need expertise in property management, hospitality operations, and customer service, often supported by experience in hospitality or real estate and a relevant degree or certification. Familiarity with property management systems (PMS), booking platforms like Airbnb or Vrbo, and maintenance scheduling tools is typically required. Exceptional organizational skills, problem-solving ability, and strong interpersonal communication help you excel in coordinating teams and ensuring guest satisfaction. These competencies are essential for maintaining high occupancy rates, positive guest experiences, and efficient, profitable operations.

What does a Vacation Rental Operations Manager do?

A Vacation Rental Operations Manager oversees the day-to-day operations of short-term rental properties, ensuring a seamless guest experience and efficient property management. Their responsibilities include coordinating cleaning and maintenance, managing guest check-ins and check-outs, handling guest inquiries or issues, and ensuring properties meet quality and safety standards. They also work with property owners, manage bookings, and may supervise staff. The goal is to maximize occupancy rates, guest satisfaction, and property profitability.

What is the difference between Vacation Rental Operations Manager vs Vacation Rental Property Manager?

AspectVacation Rental Operations ManagerVacation Rental Property Manager
CredentialsExperience in operations, hospitality, or property management; certifications like CAM or CMPReal estate license or property management certifications often preferred
Work EnvironmentOversees multiple properties, manages staff, and handles operational strategiesManages individual or multiple properties, focusing on day-to-day tenant or guest relations
Employer & Industry UsageUsed by property management companies, hospitality firms, and vacation rental platformsCommonly used by property owners, real estate agencies, and rental platforms

While both roles involve managing vacation rental properties, the Vacation Rental Operations Manager focuses on overall operations, staff management, and strategic planning across multiple properties. In contrast, the Vacation Rental Property Manager typically handles daily guest interactions, maintenance, and tenant relations for specific properties.

What are popular job titles related to Vacation Rental Operations Manager jobs in Ohio? For Vacation Rental Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Vacation Rental Operations Manager jobs in Ohio look for? The top searched job categories for Vacation Rental Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Vacation Rental Operations Manager jobs? Cities in Ohio with the most Vacation Rental Operations Manager job openings:
Vacation Rental Operations Manager jobs near you
Customer Success Manager - Rental Franchises

Customer Success Manager - Rental Franchises

UVeye

Cleveland, OH • On-site, Remote

$85K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Job description

Description
At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.
With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.
We are looking for a Customer Success Manager, Rental Franchises who is passionate about driving adoption, operational excellence, and measurable ROI with franchise and independent rental operators. In this role, you will serve as a trusted advisor to local owners, franchise groups, and on-site teams, helping them operationalize UVEye within their day-to-day workflows and maximising the value of every scan.
You will build long-term, value-based relationships by understanding each location's business goals, consulting on best practices, and proactively identifying opportunities for optimization, expansion, and standardization across their network.
A day in the life and how you'll make an impact:
  • Train, coach, and enable franchise and independent rental locations on how to effectively use UVeye and embed it into their check-in, check-out, and damage documentation processes.
  • Consistently deliver and communicate ROI by consulting on operational improvements, revenue opportunities (damage recovery, tire and safety items), and labor efficiencies enabled by UVeye.
  • Build strong relationships with franchise owners, general managers, and on-site leaders, becoming their go-to partner for rental operations and UVeye best practices.
  • Proactively uncover business goals, pain points, and workflow gaps at each location and translate them into clear action plans that leverage UVeye and our integrations (e.g., rental management platforms such as TSD).
  • Analyze site and portfolio-level performance (scan volume, utilization, damage capture, revenue impact, compliance with process) and use data to drive adoption, behavior change, and continuous improvement.
  • Manage a book of business spanning multiple franchise groups and independent locations, prioritizing your time and travel based on impact, risk, and growth potential.
  • Partner closely with Sales, Customer Success, Ops, Field Service, and Product to ensure smooth launches, solve operational issues, and advocate for customer rental needs.
  • Identify and manage opportunities for organic growth within your accounts, including additional UVeye systems, new locations, and adoption of new features and integrations.
  • Capture and share field insights to improve our playbooks, processes, and product roadmap for the rental vertical.

Requirements
  • 3+ years in Customer Success, Account Management, or similar client-facing role, ideally in SaaS, automotive, mobility, or fleet environments.
  • 3+ years of experience in the automotive or car rental space, with hands-on exposure to daily operations (rental, loaner, fixed or variable ops, fleet management, or similar).
  • Proven experience managing a portfolio of accounts, balancing strategic stakeholders with high-touch frontline support.
  • Strong consultative mindset and ability to translate operational challenges into concrete, data-driven recommendations.
  • Comfortable working in a fast-paced, high-growth environment with changing priorities and ambitious targets.
  • Excellent organization, follow-through, and attention to detail across multiple projects, locations, and stakeholders.
  • Technical aptitude, including familiarity with software platforms, dashboards/analytics, and CRM tools.
  • Solid understanding of car rental operations (check-in/check-out, damage documentation, fleet utilization, rate and revenue dynamics).
  • Experience working with franchise and independent business owners, or multi-location operators, is a strong plus.
  • Willingness to travel up to ~60% to visit customer sites, support launches, and conduct on-site training and business reviews.

Benefits we offer:
  • Competitive Medical, Dental, Vision.
  • Company 401k Match.
  • 20 PTO days, Company paid holidays.
  • Career growth as we scale across the US.

Compensation:
UVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $85,000 - $100,000. In addition, this position is also eligible for Bonus.
Travel & Physical Requirements:
This role involves regular on-site work within automotive environments and requires approximately 60% travel. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout automotive service lanes, inspection areas, airports, and outdoor lots.
The role also requires the ability to work in varying environmental conditions including heat, cold, rain, or other outdoor elements commonly experienced at automotive locations. Use of personal protective equipment (PPE) may be required depending on site protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why UVeye:
Pioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.
Drive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.
Career Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.
UVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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