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Voip Telecom Jobs (NOW HIRING)

... of VoIP/telecom operations experience in enterprise environments · Strong experience supporting SBC‑based voice services, including SIP call flows, routing, and log analysis (CDR/SBC/SIP/session ...

New

VOIP Technician

Albany, NY

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

As a VoIP Technician, you will work with Cisco, Avaya and NEC PBXs and peripherals at client ... Candidate must provide basic hand/telecommunications tools (7/16 nut driver or socket set, telecom ...

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VOIP Telecom information

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$14

$30

$47

How much do voip telecom jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for voip telecom in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.

What is a VoIP Telecom professional?

A VoIP Telecom professional is responsible for managing and maintaining Voice over Internet Protocol (VoIP) communication systems within an organization. They ensure that voice communications are transmitted over the internet efficiently and securely, troubleshoot technical issues, and often configure, install, and update telecom hardware and software. These professionals may also assist with integrating VoIP solutions with other business systems and provide technical support to end users. Their work helps organizations reduce communication costs and improve connectivity.

What are typical challenges faced by VoIP Telecom professionals when integrating new systems with existing infrastructure?

VOIP Telecom professionals often encounter challenges such as ensuring compatibility between legacy telephony hardware and modern IP-based systems, minimizing service disruptions during migration, and addressing network bandwidth or security issues. They must carefully plan cutovers, coordinate with IT and network teams, and conduct thorough testing to ensure a seamless transition. Effective communication and detailed documentation are key to managing these complexities and maintaining high service quality.

What is the difference between Voip Telecom vs Voip Support Specialist?

AspectVoip TelecomVoip Support Specialist
Required CertificationsNetworking certifications (e.g., CCNA, CompTIA Network+)VoIP-specific certifications (e.g., CCNA Voice, Cisco CCNP Collaboration)
Work EnvironmentTelecom companies, service providers, network operations centersCustomer support centers, technical support teams, IT departments
Industry UsageTelecommunications, internet service providersIT support, telecommunications, customer service

Voip Telecom professionals focus on managing and maintaining VoIP networks at an organizational or provider level, while Voip Support Specialists handle customer issues, troubleshooting, and support related to VoIP services. Both roles require technical knowledge, but their focus areas differ within the VoIP industry.

What are the key skills and qualifications needed to thrive as a VoIP Telecom specialist?

To thrive as a VoIP Telecom Specialist, you need expertise in networking, telecommunications protocols (like SIP and RTP), troubleshooting, and often a degree in information technology or a related field. Familiarity with VoIP platforms (such as Cisco, Avaya, or Asterisk), network monitoring tools, and certifications like Cisco CCNA or CompTIA Network+ are typically required. Strong problem-solving abilities, communication skills, and attention to detail help professionals excel in diagnosing issues and supporting users. These skills ensure reliable, high-quality voice communications and efficient resolution of technical challenges in business environments.
More about VOIP Telecom jobs
What states have the most Voip Telecom jobs? States with the most job openings for Voip Telecom jobs include:
Infographic showing various Voip Telecom job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 6% Part Time, 6% Contract, and 1% Nights. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $63,321 per year, or $30.4 per hour.

Full-time

Re-posted 16 days ago


Job description

Overview
VoIP Engineers are responsible for design, implementation, and maintenance of company's unified communications platforms, ensuring seamless and reliable communication services to support exceptional customer experience. This role involves resolving day-to-day technical issues, addressing support requests, and driving long-term projects to enhance our communication infrastructure. This role is paying between $75,000 to $130,000 with an annual bonus. The role is preferred to be hybrid out of our Agoura Hills, CA office but can be 100% remote for the right candidate.
Responsibilities
  • Design, configure, and maintain on-premises and/or cloud-based PBX system (UCaaS), including but not limited to user profiles, IVRs, auto attendants, call queues, and endpoint configurations.
  • Develop and maintain call center setup (CCaaS), encompassing campaigns, ACDs, queues, IVRs, custom reports, etc.
  • Design, implement, and maintain communication infrastructure platforms and equipment, including media gateways, soft phones, and desk phones.
  • Troubleshoot and resolve call-related issues, such as connection problems, call drops, quality issues, and one-way audio.
  • Manage and maintain company phone numbers (DID, TFN) and SIP trunks with VoIP vendors.
  • Ensure seamless integration with third-party services to enrich call data and provide valuable business insights.
  • Ensure telecom functionality, including messaging, fax and other services meets business requirements.
  • Conduct regular system monitoring, maintenance, and upgrades to prevent downtime.
  • Develop and maintain technical documentation for VoIP systems and processes.

Qualifications
  • Bachelor's degree in Computer Science, Electrical Engineering, or a related field is preferred.
  • 3+ years of experience in VoIP engineering and unified communications
  • Reasonable knowledge of VoIP protocols (SIP, H.323), PBX systems, and call center technologies
  • Familiarity with scripting languages (e.g., Python, bash)
  • Experience with UCaaS and CCaaS platforms (e.g., Zoom, Five9, FreeSWITCH)
  • Experience with Zoom Phone and Zone Contact Center is a plus.
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and collaboration skills
  • AWS/Azure cloud experience is a plus.
  • Knowledge of network protocols (TCP/IP, DNS, DHCP) is a plus.

Certifications, Licenses, and/or Registration
  • Relevant certifications (e.g., CCNA Voice, CCNP Collaboration) is preferred.

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
EEOC
Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence, and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.