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Ux Researcher Jobs in Delaware (NOW HIRING)

Hirekeyz Inc

Business Analysis

Wilmington, DE · On-site

Research and analysis of existing capabilities in order to appropriately leverage or supplement ... Collaborate with UI/UX design partners to ideate on user experience, create conversational flow ...

Zimmer Biomet

$13 - $17.50/hr

... in clinical research, primarily the Clinical Trial Management System (CTMS). How You'll Create ... Interest in web development and knowledge of HTML and CSS, or UX/UI is a plus. Your Background

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Ux Researcher information

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$113.2K

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How much do ux researcher jobs pay per year?

As of Aug 21, 2026, the average yearly pay for ux researcher in Delaware is $113,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,100.00 and $154,100.00 per year, depending on experience, location, and employer.

What is a UX researcher?

UX Researchers are professionals who study and understand how users interact with products, services, or systems. They use a variety of research methods, such as interviews, surveys, usability testing, and observation, to gather insights about user needs, behaviors, and pain points. Their findings help design teams create user-friendly and effective products by informing design decisions with real user data. UX Researchers often collaborate closely with designers, product managers, and engineers. Their work ensures that products are intuitive, accessible, and meet the needs of the target audience.

What are the key skills and qualifications needed to thrive as a UX researcher?

To thrive as a UX Researcher, you need strong skills in user research methodologies, data analysis, and a background in human-computer interaction, psychology, or a related field. Familiarity with tools like UserTesting, Optimal Workshop, and analytics platforms, as well as experience with usability testing and survey software, is typically required. Excellent communication, empathy, and critical thinking are standout soft skills for engaging stakeholders and understanding user needs. These abilities are crucial for generating actionable insights that drive user-centered design and improve product experiences.

What are some common challenges UX researchers face when working with cross-functional teams?

UX Researchers often collaborate closely with designers, product managers, and engineers, which can present challenges such as aligning research findings with business goals and ensuring research insights are integrated into the product development process. Navigating different priorities and communication styles requires strong organizational and interpersonal skills. Proactively sharing research outcomes and facilitating workshops can help bridge gaps and drive user-centered decision-making across the team.

What is the difference between Ux Researcher vs User Experience Designer?

AspectUx ResearcherUser Experience Designer
Primary FocusGathering user insights and conducting researchDesigning and creating user interfaces and experiences
SkillsResearch methods, data analysis, user interviewsDesign tools, wireframing, prototyping
Work EnvironmentResearch teams, user testing labs, cross-functional teamsDesign teams, product teams, development environments
Common CertificationsUX certifications, research methodologiesDesign certifications, UI/UX courses

While both roles focus on improving user experience, Ux Researcher primarily conducts user research to inform design decisions, whereas User Experience Designers focus on creating the visual and interactive aspects of products. They often collaborate closely but have distinct skill sets and responsibilities.

What qualifications do you need to be a UX researcher?

A UX researcher typically needs a bachelor's degree in fields such as psychology, human-computer interaction, design, or related areas. Experience with research methods, data analysis, and tools like surveys or usability testing platforms is also important, along with strong communication skills. Some roles may prefer or require a master's degree or relevant certifications in user experience or research methodologies.

What are the most commonly searched types of Ux Researcher jobs in Delaware?

The most popular types of Ux Researcher jobs in Delaware are:

What are popular job titles related to Ux Researcher jobs in Delaware?

For Ux Researcher jobs in Delaware, the most frequently searched job titles are:

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The top searched job categories for Ux Researcher jobs in Delaware are:

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Cities in Delaware with the most Ux Researcher job openings:

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Ux Researcher jobs near you
Infographic showing various Ux Researcher job openings in Delaware as of August 2026, with employment types broken down into 86% Full Time, 5% Part Time, and 9% Contract. Highlights an 77% Physical, 6% Hybrid, and 17% Remote job distribution, with an average salary of $113,199 per year, or $54.4 per hour.

Product Manager, Card Customer Experience

JPMorgan Chase & Co.

Wilmington, DE • On-site

$133K - $215K/yr

Full-time

Medical, Retirement

Re-posted 28 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description


Start your next chapter building customer-first digital experiences at scale. You'll shape onboarding journeys that make it easier for customers to get set up, feel confident, and realize value quickly.
As a Product Manager, Early Tenure Onboarding in the Core Card Customer Experience Product team, you will lead end-to-end delivery of onboarding capabilities for new credit card customers-from discovery through launch and iteration. You'll partner closely with engineering, design, research, analytics, and business stakeholders to deliver measurable outcomes and a consistent experience across channels.
Job responsibilities
  • Develop and evolve a product strategy and roadmap that delivers customer value through leading digital capabilities
  • Lead discovery and market research to uncover customer problems, define target segments, and shape solutions
  • Own and maintain a prioritized product backlog aligned to the roadmap and value proposition
  • Partner with engineering, design, research, and marketing to deliver new features and optimize existing experiences
  • Use product metrics, analytics, user research, and competitive insights to prioritize initiatives and measure impact
  • Identify and champion innovative onboarding improvements that increase satisfaction, engagement, and experience consistency
  • Communicate priorities, tradeoffs, and outcomes clearly to align cross-functional teams and stakeholders
  • Manage stakeholder expectations through strong written and verbal communication
  • Proactively identify, assess, and mitigate operational and technology risks through partnership with Compliance, Legal, Risk, and Controls
Required qualifications, capabilities, and skills
  • 5 years of product management experience
  • Advanced knowledge of the product development lifecycle, design practices, and data analytics
  • Demonstrated ability to lead end-to-end product lifecycle work (discovery, ideation, strategy, requirements, and value management)
  • Experience partnering with user experience design and research to shape solutions
  • Proven ability to author business requirements and define user stories to guide delivery
  • Experience bringing cross-functional teams together within an Agile development framework
  • Experience building and managing a product roadmap, prioritizing a backlog, and driving outcomes across impacted teams
Preferred qualifications, capabilities, and skills
  • Experience building or improving onboarding and early-tenure customer journeys in a digital channel
  • Experience using experimentation and iterative delivery to optimize customer experiences
  • Track record of delivering customer experience improvements that are measurable and sustained over time

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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