Salt Lake City, UT Job Purpose The Customer Success Utilization Manager (CSUM) is responsible for driving adoption, utilization, and long-term success of installed Operating Room and Video ...
Salt Lake City, UT Job Purpose The Customer Success Utilization Manager (CSUM) is responsible for driving adoption, utilization, and long-term success of installed Operating Room and Video ...
Supervisor of Utilization Management
Fairfield, CA · On-site
$141K - $183K/yr
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Supervisor of Utilization Management
Fairfield, CA · On-site
$141K - $183K/yr
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Supervisor of Utilization Management
Fairfield, CA · On-site
$141K - $183K/yr
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Supervisor of Utilization Management
Fairfield, CA · On-site
$141K - $183K/yr
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Supervisor of Utilization Management
Fairfield, CA · On-site
$141K - $183K/yr
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Supervisor of Utilization Management
Fairfield, CA · On-site
$141K - $183K/yr
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Overview To provide daily supervision of utilization management staff. Provide departmental leadership, support, resources and direction to staff. Assists in developing and maintaining a cohesive ...
Utilization Review Manager (Contra Costa Health Plan)
Martinez, CA · On-site
$195K - $237K/yr
Utilization Review Managers serve as managers for the Case Management Department, overseeing case management operations and supervising teams of case managers and case management programs. These ...
Utilization Review Manager (Contra Costa Health Plan)
Martinez, CA · On-site
$195K - $237K/yr
Utilization Review Managers serve as managers for the Case Management Department, overseeing case management operations and supervising teams of case managers and case management programs. These ...
Utilization Review Manager (Contra Costa Health Plan)
Martinez, CA · On-site
$195K - $237K/yr
Utilization Review Managers serve as managers for the Case Management Department, overseeing case management operations and supervising teams of case managers and case management programs. These ...
Utilization Review Manager (Contra Costa Health Plan)
Martinez, CA · On-site
$195K - $237K/yr
Utilization Review Managers serve as managers for the Case Management Department, overseeing case management operations and supervising teams of case managers and case management programs. These ...
(RN) Manager - Utilization Management - 140306
San Diego, CA · On-site
$200K/yr
DESCRIPTION The Manager of Utilization Management supervises Nurse Case Manager and Referral Coordinator staff responsible for Managed Care Utilization Management (UM), following regulatory and ...
(RN) Manager - Utilization Management - 140306
San Diego, CA · On-site
$200K/yr
DESCRIPTION The Manager of Utilization Management supervises Nurse Case Manager and Referral Coordinator staff responsible for Managed Care Utilization Management (UM), following regulatory and ...
Supervisor, Utilization Management RN
Los Angeles, CA · On-site
$132K - $163K/yr
Job Summary The Supervisor of Utilization Management (UM) RN is responsible for executing the day ... The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director ...
Supervisor, Utilization Management RN
Los Angeles, CA · On-site
$132K - $163K/yr
Job Summary The Supervisor of Utilization Management (UM) RN is responsible for executing the day ... The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director ...
Supervisor, Utilization Management RN
$132K - $163K/yr
Job Summary The Supervisor of Utilization Management (UM) RN is responsible for executing the day ... The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director ...
Supervisor, Utilization Management RN
$132K - $163K/yr
Job Summary The Supervisor of Utilization Management (UM) RN is responsible for executing the day ... The position supports the UM Manager/Director. This role also assists UM Educator/Manager/Director ...
Utilization Review Clinical Manager - Denials (Registered Nurse)
Burbank, CA · On-site
$110K - $120K/yr
Manager of Clinical Utilization Management - Denial Compliance Location: Burbank, CA Position Type: Hybrid (85% remote, 15% onsite in Northridge, CA); Full-Time Salaried Position Company: Vivo ...
Quick apply
Utilization Review Clinical Manager - Denials (Registered Nurse)
Burbank, CA · On-site
$110K - $120K/yr
Manager of Clinical Utilization Management - Denial Compliance Location: Burbank, CA Position Type: Hybrid (85% remote, 15% onsite in Northridge, CA); Full-Time Salaried Position Company: Vivo ...
Utilization Management Director
Orange, CA · On-site
$200K - $235K/yr
... Manager. * Support vendor evaluation and management for clinical review tools, utilization ... management platforms, medical necessity criteria, peer review vendors, case management resources ...
Quick apply
Utilization Management Director
Orange, CA · On-site
$200K - $235K/yr
... Manager. * Support vendor evaluation and management for clinical review tools, utilization ... management platforms, medical necessity criteria, peer review vendors, case management resources ...
Utilization Management Nurse
Los Angeles, CA · On-site
$74.16 - $107.75/hr
Description The Utilization Management (UM) Nurse supports appropriate levelofcare determination, patient flow, and revenue cycle integrity across inpatient, partial hospitalization, and intensive ...
Utilization Management Nurse
Los Angeles, CA · On-site
$74.16 - $107.75/hr
Description The Utilization Management (UM) Nurse supports appropriate levelofcare determination, patient flow, and revenue cycle integrity across inpatient, partial hospitalization, and intensive ...
The Director of Utilization Management holds a critical role encompassing operational oversight, strategic planning, compliance, and collaboration. Their responsibilities span from managing ...
The Director of Utilization Management holds a critical role encompassing operational oversight, strategic planning, compliance, and collaboration. Their responsibilities span from managing ...
The Director of Utilization Management holds a critical role encompassing operational oversight, strategic planning, compliance, and collaboration. Their responsibilities span from managing ...
The Director of Utilization Management holds a critical role encompassing operational oversight, strategic planning, compliance, and collaboration. Their responsibilities span from managing ...
The Director of Utilization Management holds a critical role encompassing operational oversight, strategic planning, compliance, and collaboration. Their responsibilities span from managing ...
The Director of Utilization Management holds a critical role encompassing operational oversight, strategic planning, compliance, and collaboration. Their responsibilities span from managing ...
As a Utilization Management Nurse on the team, you will be responsible for reviewing patient files and treatment methods with an eye for efficiency and effectiveness. Your role will be to ensure we ...
As a Utilization Management Nurse on the team, you will be responsible for reviewing patient files and treatment methods with an eye for efficiency and effectiveness. Your role will be to ensure we ...
Utilization Manager information
See California salary details
$38.5K - $50K
9% of jobs
$58.5K is the 25th percentile. Wages below this are outliers.
$50K - $61.5K
22% of jobs
$61.5K - $73.1K
11% of jobs
The median wage is $80.2K / yr.
$73.1K - $84.6K
14% of jobs
$84.6K - $96.1K
12% of jobs
$103.3K is the 75th percentile. Wages above this are outliers.
$96.1K - $107.7K
13% of jobs
$107.7K - $119.2K
13% of jobs
$119.2K - $130.7K
5% of jobs
$130.7K - $142.2K
2% of jobs
$142.2K - $153.8K
0% of jobs
$153.8K - $165.3K
0% of jobs
$38.5K
$89.8K
$165.3K
How much do utilization manager jobs pay per year?
What jobs pay $2000 a day?
What job makes $10,000 a month without a degree?
What jobs in the US pay 300,000 a year?
What does a utilization manager do?
What are the key skills and qualifications needed to thrive as a Utilization Manager, and why are they important?
What are some common challenges faced by Utilization Managers, and how can they be addressed?
What Is a Utilization Manager?
A utilization manager works in the insurance industry to analyze health care needs in medical cases and determine further patient care. In this career, your job duties include conducting interviews to determine what services you register for and cutting down on unnecessary costs. You may review medical records and compile documentation to improve care and report your findings. Skills in management, customer service, and health care services are vital in this career. Job experience in nursing is a benefit when applying for utilization manager positions. Additional qualifications include a bachelor’s degree and medical case management certificate.
What is the difference between Utilization Manager vs Utilization Coordinator?
| Aspect | Utilization Manager | Utilization Coordinator |
|---|---|---|
| Certifications | Often requires healthcare or case management certifications | May have similar certifications but less emphasis on management |
| Work Environment | Typically in healthcare organizations, overseeing utilization review processes | Supports daily operations, assisting with case documentation and scheduling |
| Employer & Industry Usage | Common in healthcare, insurance, and managed care companies | Found in similar settings, often working under Utilization Managers |
In summary, a Utilization Manager generally has broader responsibilities, overseeing utilization review and resource allocation, while a Utilization Coordinator focuses on supporting daily tasks and documentation. Both roles are integral in healthcare settings but differ in scope and level of responsibility.
- Entry Level Utilization Management Nurse
- Remote Utilization Management
- Astiva Health
- Flexible Cvs Utilization Management Nurse
- Remote Cvs Utilization Management Nurse
- Chart Reviewer
- Temporary Utilization Review Nurse
- Freelance Physician Case Reviewer
- Utilization Management Nurse Consultant
- Overnight Physician Case Reviewer
Other
Posted 26 days ago
Karl Storz rating
8.2
Based on 28 frontline employees who took The Breakroom Quiz
Job description
Location: Salt Lake City, UT
Job PurposeThe Customer Success Utilization Manager (CSUM) is responsible for driving adoption, utilization, and long-term success of installed Operating Room and Video technologies within an assigned region. Serving as a subject matter expert and strategic advisor, the CSUM ensures effective post-installation onboarding, training, and optimization of hardware and software solutions. This role partners closely with customers and internal sales teams to maximize value, satisfaction, and growth. The CSUM reports to the Manager, Customer Success Utilization.
Key ResponsibilitiesPost-Installation Project Leadership
- Lead regional post-installation execution for OR and Video Tower projects, ensuring on-time, successful go-live.
- Manage post-installation plans, progress, documentation, and customer feedback.
- Act as primary consultant to define and deliver customer-specific success outcomes following installation.
Utilization & Adoption Management
- Analyze usage data and customer metrics to drive adoption and identify expansion opportunities.
- Design and implement customized utilization, training, and adoption plans across hospital enterprises.
- Conduct Quarterly Business Reviews with customer leadership to review performance, utilization, and growth opportunities.
Training & Education
- Onboard and train physicians, clinicians, and staff across all sites of care.
- Deliver customized, product-specific training and demonstrations of procedural applications.
- Provide expertise on hardware, software, integrations, upgrades, and use cases.
Subject Matter Expertise
- Serve as expert on video, integration, and OR1 room management solutions.
- Understand operating room workflows and protocols to support effective deployment and use.
Customer Experience & Collaboration
- Ensure a best-in-class onboarding and post-installation customer experience.
- Build strong relationships with clinical, administrative, and materials management stakeholders.
- Partner with sales and internal teams to align service delivery, growth, and account strategy.
- Collect and report customer feedback to support continuous improvement.
Experience
- 2-3 years in OR sales, service, or technical roles, or
- 1+ year of KARL STORZ video and integration service/support experience, or
- Equivalent technical or operating room experience.
Education
- Bachelor's degree with demonstrated technical aptitude, or equivalent combination of education and experience.
Soft Skills
- Strong leadership, communication, and organizational skills
- Consultative mindset with intellectual curiosity and creativity
- Proven ability to work cross-functionally in a matrixed environment
- High ethical standards, adaptability, and comfort in fast-paced or ambiguous situations
- Strong customer satisfaction track record
Technical Skills (Preferred)
- Knowledge of OR and clinical workflows
- Ability to design and execute customer-driven implementation and training plans
- Experience demonstrating and driving software utilization
- Travel up to 50-80% depending on account needs
- Work in hospital environments alongside sensitive equipment and patients
- Safety-sensitive position with strict adherence to quality standards
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Pay
Benefits
Hours and flexibility
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About KARL STORZ Imaging
Sourced by ZipRecruiter
Industry
Medical equipment and supplies manufacturing
Company size
201 - 500 Employees
Headquarters location
Goleta, CA, US
Year founded
1945