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Utilization Management Technician Jobs (NOW HIRING)

KPC Global MSO

Utilization Review Tech

Santa Ana, CA · On-site

SUMMARY Under direction of the Utilization Review Technician Supervisor, the Utilization Review Technician coordinates with the Utilization Management Department while being responsible for ...

City of Maple Grove

Records Management Technician

Osseo, MN · On-site

$67K - $89K/yr

The Position Join the City of Maple Grove's Police Department as a Records Management Technician ... Manage police records by creating, reviewing, approving, and coding through the utilization of the ...

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Utilization Management Technician information

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How much do utilization management technician jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for utilization management technician in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a utilization management technician, and why are they important?

To thrive as a Utilization Management Technician, you need a solid understanding of medical terminology, health insurance practices, and utilization review processes, often supported by an associate degree or equivalent experience in healthcare. Familiarity with healthcare management software, electronic medical records (EMR), and claims processing systems is typically required. Strong organizational skills, attention to detail, and effective communication abilities help ensure accurate case documentation and collaboration with clinical staff. These skills are crucial for efficiently supporting the review process, ensuring compliance, and facilitating quality care while managing healthcare costs.

What is the difference between Utilization Management Technician vs Utilization Review Coordinator?

AspectUtilization Management TechnicianUtilization Review Coordinator
CertificationsTypically requires a healthcare-related certification or associate degreeOften requires similar certifications, with additional experience preferred
Work EnvironmentHealthcare facilities, insurance companies, or managed care organizationsHospitals, insurance companies, or healthcare organizations
Job FocusAssisting with utilization review processes, data entry, and documentationOverseeing review processes, making determinations, and coordinating care

The Utilization Management Technician primarily supports the review process through data management and documentation, while the Utilization Review Coordinator takes a more active role in decision-making and coordinating care. Both roles require healthcare knowledge and certifications, but the Coordinator position often involves more responsibility and oversight.

What is a utilization management technician?

Utilization Management Technicians are healthcare professionals who assist in the review and coordination of medical services to ensure they are necessary and cost-effective. They work closely with nurses, physicians, and insurance companies to collect patient data, review medical records, and verify coverage. Their main goal is to support the medical team in making decisions that balance patient care with resource utilization. These technicians help streamline healthcare processes and ensure compliance with insurance and regulatory requirements.

What are the typical responsibilities of a utilization management technician during a standard workweek?

Utilization Management Technicians are primarily responsible for gathering, reviewing, and processing clinical information to support authorization requests for medical services. During a typical week, you may communicate regularly with healthcare providers to obtain necessary documentation, ensure that cases meet established criteria, and enter accurate data into case management systems. You’ll also collaborate closely with nurses, physicians, and insurance representatives to help facilitate timely decisions regarding patient care. Attention to detail and strong organizational skills are essential, as the role often involves managing multiple cases simultaneously in a fast-paced environment.
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What job categories do people searching Utilization Management Technician jobs look for?

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Utilization Management Technician jobs near you
Infographic showing various Utilization Management Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $51,508 per year, or $24.8 per hour.

Care Management Tech

University of Maryland Medical System

Woodlawn, MD • On-site

Full-time

Posted 16 days ago

Job description

Job Requirements

Under supervision of an RN Case Manager, RN Utilization Manager or Social worker, the care management technician provides a variety of services to the department that requires thorough knowledge of departmental practices and procedures. The care management technician assists by supporting the core functions of the department and discharge planning.

  • Creates discharge packets for patients going to skilled nursing facilities. Creating the discharge packet requires working with several disciplines to gather needed documentation such as the discharge summary, MOLST, medication administration record, etc.
  • Delivers durable medical equipment (DME) to the patient's room for discharge and completing any associated insurance or charity paperwork.
  • Confirms home care start of care.
  • Delivers clothes suitable to the weather to the patient's room for discharge.
  • Completes patient screenings.
  • Makes transportation arrangements for patient's discharge including speaking with family to arrange pick up, providing bus tokens, making arrangements with LYFT
  • Delivers notices to the patient including, but not limited to, the Medicare Outpatient Observation Notification and the Important Message from Medicare.
  • Assists with communication with patients and families, payers, customers, and department staff through email, encrypted text, phone, fax, virtual phone conferences, and filing in the share drive.
  • Documents in medical record.
  • Provides support to special projects and initiatives.

Work Experience
  • High School diploma or GED is required
  • CNA certification preferred


Knowledge, Skills and Abilities

  • Highly effective verbal, written and interpersonal skills to communicate effectively with patients, families, and interdisciplinary hospital staff is required
  • Demonstrated customer service skills required
  • Experience in hospital or health care is preferred
  • Experience with medical terminology is preferred
  • Demonstrated ability to maintain organizational system is required
  • Demonstrated ability to work under pressure is required
  • Demonstrated ability to work with basic computer programs (email, word, electronic medical record) is required

Employment Type: FULL_TIME

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