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Utility Operations Manager Jobs in Michigan (NOW HIRING)

Vibra Healthcare

Plant Operations Manager

Taylor, MI · On-site

Overview COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Plant Operations Manager to ... utilities, the restoration and renovation of the facility and new construction. Performs all ...

Vibra Healthcare

Plant Operations Manager

Detroit, MI · On-site

Overview COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Plant Operations Manager to ... utilities, the restoration and renovation of the facility and new construction. Performs all ...

PepsiCo

Warehouse Operations Manager

Byron Center, MI · On-site

$66K - $111K/yr

A Facility Operations Manager (FOM) plays a vital role in the Frito-Lay supply chain, driving ... Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc * Ensure ...

PepsiCo

Warehouse Operations Manager

Byron Center, MI · On-site

$66K - $111K/yr

A Facility Operations Manager (FOM) plays a vital role in the Frito-Lay supply chain, driving ... Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc * Ensure ...

PepsiCo

Warehouse Operations Manager

Byron Township, MI · On-site

$66K - $111K/yr

A Facility Operations Manager (FOM) plays a vital role in the Frito-Lay supply chain, driving ... Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc * Ensure ...

PepsiCo

Warehouse Operations Manager

Byron Center, MI · On-site

$66K - $111K/yr

A Facility Operations Manager (FOM) plays a vital role in the Frito-Lay supply chain, driving ... Additionally, all indirect expenses must be maintained, such as supplies, utilities, etc * Ensure ...

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Showing results 21-40

All JobsUtility Operations JobsUtility Operations Manager JobsUtility Operations Manager Jobs in Michigan

Utility Operations Manager information

See Michigan salary details

$27K

$55.3K

$103.3K

How much do utility operations manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for utility operations manager in Michigan is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $67,500.00 per year, depending on experience, location, and employer.

What does a utility operations manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility operations manager?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.

What are some common challenges utility operations managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are popular job titles related to Utility Operations Manager jobs in Michigan?

For Utility Operations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Utility Operations Manager jobs in Michigan look for?

The top searched job categories for Utility Operations Manager jobs in Michigan are:

What cities in Michigan are hiring for Utility Operations Manager jobs?

Cities in Michigan with the most Utility Operations Manager job openings:

Utility Operations Manager jobs near you
Infographic showing various Utility Operations Manager job openings in Michigan as of July 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $55,308 per year, or $26.6 per hour.

Natural Gas Call Center Project Manager - #2990

Bay City, MI • On-site

Wade Trim
Civil Engineering Construction • 201 - 500 employees
Learn more about Wade Trimexternal

Full-time

Re-posted 5 days ago

Wade Trim rating

9.2

Company rating: 9.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

The Project Manager supports the day-to-day performance of internal and outsourced operations serving gas and electric utility customers. Reporting to the client manager, this role coordinates operational activities, monitors performance, maintains KPI reporting, and supports workforce planning and continuous improvement initiatives.

The Project Manager supports client-facing activities by preparing performance data, reports, dashboards, and follow-up materials. The role may attend client meetings when requested but does not serve as the primary client relationship owner or point of contact. Client communications, strategic discussions, performance presentations, and final commitments remain the responsibility of client manager.

The position helps ensure service-level expectations are met and that customers receive reliable support across applicable operational channels.

The Project Manager identifies operational concerns, communicates performance trends, coordinates approved corrective actions, and escalates significant risks or decisions to the client manager.

 
*This role is a Wade Trim full-time position, but will spend their time working directly with our client, Consumers Energy.*
Primary Duties and Responsibilities
  • Coordinate day-to-day activities across internal and outsourced operational teams.
  • Monitor and report on established service expectations and key performance indicators, including service level, quality, safety, customer satisfaction, productivity, utilization, adherence, and cost performance.
  • Maintain performance scorecards, dashboards, operational reports, and action-item tracking.
  • Review daily, weekly, and monthly results to identify trends, risks, and improvement opportunities.
  • Prepare KPI data, performance summaries, and supporting materials for leadership and client meetings.
  • Attend client meetings when requested to provide operational or data support.
  • Coordinate approved corrective action plans and track progress through completion.
  • Perform root cause analysis on performance gaps, service-level misses, staffing concerns, and cost variances.
  • Support recurring operational reviews and governance meetings.
  • Support vendor performance monitoring, onboarding, training readiness, and compliance with established procedures.
  • Assist with forecasting, capacity planning, scheduling, staffing, adherence, and workforce reporting.
  • Monitor workload, staffing coverage, productivity, shrinkage, overtime, and service-level risks.
  • Support workforce planning related to seasonality, weather events, outages, system changes, and changing customer demand.
  • Identify opportunities to improve workflows, automation, employee tools, quality, productivity, and service delivery.
  • Coordinate assigned improvement projects, schedules, deliverables, risks, and action plans.
  • Partner with Operations, Workforce Management, Quality Assurance, Training, IT, Finance, People Services, Procurement, and other supporting departments.
  • Support quality, training, safety, compliance, data privacy, and customer protection requirements.
  • Maintain accurate project documentation, reports, meeting notes, process guides, and performance records.
  • Escalate significant client concerns, contractual matters, staffing decisions, budget impacts, scope changes, or strategic issues to the client manager.
Minimum Qualifications
  • Bachelor's degree in Business, Operations, Project Management, Analytics, or a related field and two years of experience in project coordination, utility operations, workforce management, vendor support, customer service, or operational reporting. OR 6 years of related experience detailed above.
  • Working knowledge of operational KPIs, service expectations, performance reporting, and corrective action tracking.
  • Proficiency in Excel and experience developing reports, dashboards, scorecards, and presentations.
  • Strong analytical, organizational, written, and verbal communication skills.
  • Ability to manage multiple priorities and recognize when issues require leadership escalation.
  • This position requires travel throughout Michigan to internal offices, external partner locations, and operational sites as needed. A valid driver's license is required.
 
Preferred Qualifications
  • Utility or regulated-industry experience.
  • Familiarity with Power BI, Tableau, workforce management systems, or similar platforms.
  • Experience supporting internal and outsourced utility operations.
  • Knowledge of regulatory reporting, operational quality requirements, and customer satisfaction drivers.
  • CAPM, PMP, Lean Six Sigma, or similar project management or process improvement training.
  • Strong attention to detail and commitment to reporting accuracy.
  • Proactive, analytical, and comfortable working within a defined leadership structure.
  • Commitment to supporting a unified culture across internal and outsourced teams: "One Vision. One Team. One Voice."
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