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Utility Billing Manager Jobs in Washington (NOW HIRING)

The processing domain of Expense Management consumes clean bill data from Arcadia's utility data ... platform, Plug, and turns it into validated, actionable payables. Much of today's processing volume ...

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... managed endpoints across some of the nation's largest retail, financial, healthcare, utility, and ... Post telecom billing information into internal systems. * Process vendor invoice payments in ...

As the Operations Manager, you will serve as a key point of contact for residents, helping ensure ... utility billings, and miscellaneous lease charges (parking, storage, pet, etc). • Process and ...

As the Operations Manager, you will serve as a key point of contact for residents, helping ensure ... utility billings, and miscellaneous lease charges (parking, storage, pet, etc). • Process and ...

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Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Washington? The most popular types of Utility Billing jobs in Washington are:
What are popular job titles related to Utility Billing Manager jobs in Washington? For Utility Billing Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Utility Billing Manager jobs in Washington look for? The top searched job categories for Utility Billing Manager jobs in Washington are:
Infographic showing various Utility Billing Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Billing Specialist (Engineering Projects)

EBA Engineering Inc.

Laurel, MD • On-site

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago


Job description

EBA Engineering, Inc. (EBA) is seeking a Billing Specialist to prepare client invoices for engineering and professional services projects. The Billing Specialist reviews project information and supporting documentation, prepares invoices in accordance with contract requirements, and maintains accurate billing records.

KEY RESPONSIBILITIES

As a Billing Specialist, you will:

  • Prepare and submit invoices for engineering and professional services projects, mostly cost-plus fixed fee type.
  • Review labor, expenses, project budgets, and contract terms to ensure accurate project set-up and billing.
  • Work closely with project managers to gather billing information and resolve invoice-related questions.
  • Compile, review, and validate supporting documentation required for client invoicing, including large and complex invoice packages that may exceed 100–200 pages.
  • Process invoices in accordance with client-specific requirements, contracts, and electronic submission procedures.
  • Maintain accurate billing records, contract information, and invoice history in Deltek Vantagepoint.
  • Prioritize daily billing activities to meet strict client and government submission deadlines.
  • Identify and resolve billing discrepancies to ensure timely and accurate invoice submission.
  • Prepare billing reports and provide documentation to support internal and external audits as needed.

MINIMUM QUALIFICATIONS

  • Minimum of 2 years of billing experience in an A/E/C or professional services environment working on cost-plus fixed fee invoices
  • Associate or bachelor's degree in accounting, finance, business administration, or related field
  • Experience with cost-plus, time-and-materials, and government-related contracts preferred
  • Experience with ERP/accounting systems such as Deltek Vantagepoint
  • Strong understanding of project accounting principles and indirect cost structures
  • Strong organizational, analytical, and problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to manage multiple priorities and deadlines in a fast-paced environment

PREFERRED QUALIFICATIONS

  • Experience using Deltek Vantagepoint/Vision
  • Advanced proficiency in Microsoft Excel and financial reporting tools

BENEFITS:

We provide a comprehensive benefits package designed to support your career growth and well-being. Our offerings include a competitive salary and robust compensation package, hybrid schedule, flexible work hours, comprehensive health benefits-including medical, dental, vision, and prescription coverage-and participation in a wellness rewards program that can eliminate medical deductibles, a 401(k) plan with company-matching contributions, flexible spending accounts, company-paid short- and long-term disability insurance, company-paid life insurance, company-paid AD&D, paid holidays and vacation time, and reimbursement for tuition, certifications, and licensure to support your ongoing professional development.

WHAT WE DO:

At EBA, we appreciate that our success depends upon the experience, knowledge, and teamwork of our staff. As such, we make our commitment count for our employees by valuing you and the work you do. We are committed to supporting diversity, opening doors, trading ideas, encouraging innovation, and giving our staff what they need to perform exceptional work in an exceptional atmosphere.

EBA provides civil/site, geotechnical, structural, transportation, water resources, and water systems engineering; surveying and mapping; construction management/inspection; field and laboratory material testing; subsurface utility engineering; drilling; asset management; and geospatial technologies services to clients throughout the Mid-Atlantic region.

We encourage you to apply and become a valued member of our team.

EBA is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.

NOTICE TO THIRD-PARTY AGENCIES:

Please note that EBA does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, EBA will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, EBA explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of EBA.


Must be able to successfully pass a background check. We also conduct pre-employment drug testing. Any job offer will be based on the results of background and drug testing.


For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
https://ebaengineering.applicantpro.com/jobs/4142416-1055657.html


Company Description

WHAT WE DO:

At EBA, we appreciate that our success depends upon the experience, knowledge, and teamwork of our staff. As such, we make our commitment count for our employees by valuing you and the work you do. We are committed to supporting diversity, opening doors, trading ideas, encouraging innovation, and giving our staff what they need to perform exceptional work in an exceptional atmosphere.

EBA provides civil/site, environmental, geotechnical, structural, transportation, water resources, and water systems engineering; construction management/inspection; field and laboratory material testing; asset management; and geospatial technologies services to clients throughout the Mid-Atlantic region.