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Utility Billing Manager Jobs in Ohio (NOW HIRING)

Process invoices and utility bills for payment and monitor expenses. * Create, monitor and review resident manager schedules and calendars. * Manage inventory for office supplies. * Willing and able ...

Process invoices and utility bills for payment and monitor expenses. * Create, monitor and review resident manager schedules and calendars. * Manage inventory for office supplies. * Willing and able ...

PROPERTY MANAGER

Ravenna, OH ยท On-site

$43K - $45K/yr

... or unpaid utility bills. * Consistently monitor and communicate with the Regional Manager on ... expenses related to maintenance needs or equipment. * Consistently monitor the community and report ...

Energy Manager-Americas

Valley City, OH ยท Hybrid

$95K - $153K/yr

Energy Manager - Americas - Hybrid New Britain, CT USA Towson, MD USA Valley City, OH USA Charlotte ... Work with partner to ensure utility bills are paid on time * Consolidate regional project ...

Create and develop Functional Specifications, including SOO (Sequence of Operations) and BOMs (Bill ... Burner Management Systems, Chiller controls and staging, Water Polishing, Combined Heat & Power ...

Central Utility Controls Engineer

Aurora, OH ยท On-site

$90K - $130K/yr

Create and develop Functional Specifications, including SOO (Sequence of Operations) and BOMs (Bill ... Burner Management Systems, Chiller controls and staging, Water Polishing, Combined Heat & Power ...

Central Utility Controls Engineer

Aurora, OH ยท On-site

$90K - $130K/yr

Create and develop Functional Specifications, including SOO (Sequence of Operations) and BOMs (Bill ... Burner Management Systems, Chiller controls and staging, Water Polishing, Combined Heat & Power ...

Central Utility Controls Engineer

Aurora, OH ยท On-site

$90K - $130K/yr

Create and develop Functional Specifications, including SOO (Sequence of Operations) and BOMs (Bill ... Burner Management Systems, Chiller controls and staging, Water Polishing, Combined Heat & Power ...

Showing results 41-60

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Ohio?

The most popular types of Utility Billing jobs in Ohio are:

What are popular job titles related to Utility Billing Manager jobs in Ohio?

For Utility Billing Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Utility Billing Manager jobs in Ohio look for?

The top searched job categories for Utility Billing Manager jobs in Ohio are:

What cities in Ohio are hiring for Utility Billing Manager jobs?

Cities in Ohio with the most Utility Billing Manager job openings:

Infographic showing various Utility Billing Manager job openings in Ohio as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Senior Project Manager - Utility Infrastructure - Columbus, OH

American Structurepoint

Columbus, OH โ€ข On-site

Full-time

Re-posted 29 days ago


Job description

Overview

Join American Structurepoint and become part of a team that goes the extra mile for our clients and communities. We live by our values - respect, staff development, results and family. Our team is encouraged to explore new ideas and turn our clients' dreams into reality. With exceptional benefits, training, and mentorship, we pave the way for a rewarding career. Ready for more than just a job? Explore opportunities with us and help improve the quality of life in the communities we serve.

Group: Utility Infrastructureย 

Position: Senior Project Manager

Location: Columbus, OH

In this role you will be a part of a large and experienced team and contribute to utility infrastructure designs and mentoring of less seasoned staff members as we continue our growth. Our ideal candidate is self-motivated with a strong technical background.ย  10+ years of engineering experience is required.ย  Effective verbal and written communication skills are essential for client interaction and career advancement.ย  Must be a registered Professional Engineer in Ohio.

Responsibilities
  • Plan, direct, and coordinate all activities of the project to ensure that goals or objectives of these projects are accomplished within prescribed funding and schedule parameters
  • Prepare proposals, fee justifications, and contracts for each project in conjunction with the Team Leader, Group Leader, and Principal-in-Charge
  • Establish a project work plan for each project which includes essential elements of the project with major milestones and potential roadblocks, the project schedule, and the financial plan that includes the project budget, a man-hour utilization forecast, and a billing forecast
  • Monitor and control the project financial plan, review project cost sheets, and prepare monthly invoices for each project
  • Prepare monthly cost/profit analysis and billing projections for each project
  • Coordinate with the Team Leader and other project managers for allocation of personnel to staff each project
  • Coordinate each project with other department's schedules through the Team Leader and Group Leader. Ensure productivity and cooperation among the project team.
  • Coordinate each project with subconsultant's work schedules
  • Aggressively seek additional compensation for work outside the original scope of each project. Prepare contract amendments as necessary.
  • Serve as representative of firm at all required project meetings, presentations, and public hearings, and prepare documentation of items discussed
  • Perform an in-depth review of all the essential elements of each project and update the project work plan near the completion of each major milestone
  • Maintain design book and correspondence file for each project
  • Monitor electronic file and plan organization and archivingย ย 
  • Other duties as assigned

Technical Leadership:

  • Direct and coordinate activities of design engineers and technicians to ensure project progresses on schedule and within prescribed budget
  • Mentor and provide direct hands-on assistance when teaching new design elements, oral and writing skills to design engineers and technicians
  • Identify project roadblocks and obtain assistance in resolving them
  • Stay current with design manuals and project development procedures
  • Attend seminars and continuing education to enhance skills in relevant disciplines

Quality Assurance:

  • Supervise the work of all project personnel to ensure that each project meets the highest professional standards, follows the established quality assurance plan, and maintains the established budget and schedule
  • Review the final design drawings and computations prepared by design engineers and technicians for completeness and accuracy prior to every submittal
  • Review work that is performed by other departments and/or subconsultants to insure satisfactory performance
  • Respond to construction-related problems as quickly as possible

Client Coordination:

  • Maintain positive relationships with clients to resolve all project questions such as project scope, design exceptions, project development process, schedule, extra work, and billings
  • Be responsive to all client requests
  • Look for new opportunities with existing clients
  • Provide support for business development sales force

Performance Measures:

  • Successful completion of projects
  • Quality scores of projects
  • Profitability of projects
  • Level of client relationships maintained
Qualifications
  • Registered engineer with 7+ years of diversified Utility Infrastructure experience
  • Experience in utility infrastructure engineering and construction projects (drinking water, wastewater, stormwater)
  • Proven project management abilities resulting in on-time and on-budget delivery, along with maximizing profitability
  • Strong written and verbal communication skills

Physical Demands:

The physical demands described here are representative of those required to successfully perform the essential functions of the position. Reasonable accommodations may be made for individuals with disabilities.

  • Prolonged sitting at a computer workstation.
  • Ability to communicate clearly both verbally and in writing.
  • Close vision for computer and document review.
  • Occasional walking, standing, or reaching as necessary.
  • Ability to lift up to 15 pounds.
  • Consistent, reliable attendance and punctuality.
Employment Type: FULL_TIME