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Utility Billing Manager Jobs in Alabama (NOW HIRING)

Assistant Community Manager

Auburn, AL · On-site

$16 - $19.25/hr

Manage all resident accounts and utility billing, coordinate accounts receivables and maintain regular auditing and documenting. Facilities & Capital * Responsible for a safe and sanitary community ...

Assistant Community Manager

Magnolia, AL

$16 - $19.25/hr

Manage all resident accounts and utility billing, coordinate accounts receivables and maintain regular auditing and documenting. Facilities & Capital * Responsible for a safe and sanitary community ...

Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management. * Knowledge of relational databases and relational database applications. * Knowledge of SQL Server, SQL ...

Utility billing knowledge. * Financial/Accounting knowledge. * Previous project management. * Knowledge of relational databases and relational database applications. * Knowledge of SQL Server, SQL ...

Functions as the company representative with other utility and state/local entities for field ... Oversee all in-house and sub-contractor invoices and process billing to TrueNet accounts billing ...

... Performs evictions, utility cut-offs and landlord liens as required on delinquent rents ... scheduling, billings, vendor relations and certificates of insurance. Property Manager is ...

The operational functions include supervision of personnel, revenue generation, billing, safety ... Maximize asset utility while focusing on idle reduction and mpg improvement strategies. * Assigning ...

Participate in monthly billing meetings and ensure proper billings are being submitted to the owner ... Review and approve utility plans on projects managed. * Participate in required TAR/IPC audits ...

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Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Alabama?

The most popular types of Utility Billing jobs in Alabama are:

What are popular job titles related to Utility Billing Manager jobs in Alabama?

For Utility Billing Manager jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Utility Billing Manager jobs in Alabama look for?

The top searched job categories for Utility Billing Manager jobs in Alabama are:

What cities in Alabama are hiring for Utility Billing Manager jobs?

Cities in Alabama with the most Utility Billing Manager job openings:

Infographic showing various Utility Billing Manager job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Utility Systems Technician

Auburn University

Auburn University, AL • On-site

$39K/yr

Full-time

Posted 26 days ago


Auburn University rating

6.2

Company rating: 6.2 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

546th of 618 rated colleges and universities


Job description

Overview
Auburn University Facilities Management is looking for a dedicated Utility Systems Technician to help keep our campus running smoothly. In this role, you'll be an essential part of installing, operating, and maintaining critical systems, including water, gas, stormwater, and sewer. Your work will include locating and mapping underground utilities, performing inspections, and handling minor repairs to ensure reliability and safety. You'll also be responsible for installing and maintaining utility meters, gathering accurate data, and supporting emergency response efforts when needed. If you're detail-oriented, enjoy hands-on work, and want to make a meaningful impact on campus operations, this is the opportunity for you!
Formal AU Title: Tech I, Utility Services
Responsibilities
  • Locates underground utilities around campus to support other departments and contractors working on campus. This would include water, gas, storm sewer, sanitary sewer, chilled water, hot water, steam phone lines and fiber.
  • Uses GPS instruments, computer, tablets, and smart phone to document new utilities being installed or repaired on campus.
  • Assists with the installation and repair of water. Learn the process of supporting Meter Billing Process. This would include manual meter reading and documentation.
  • Conducts preventative maintenance on gas and water systems to include locating and inspecting valves, hydrants, meter boxes, sanitary sewer manholes, and storm sewer manholes along with storm sewer detention boxes. This would include proper valve operation, opening and inspecting manhole and detention boxes, fire hydrant operation and lubrication as needed, gas meter set leak detection and paint of gas meter sets as required.
  • Responds to emergencies or unusual conditions on campus during normal working hours and after hours. This would include water leaks, gas leaks, sewer overflows, or stopped up storm drains and report findings to Supervisor so any support resources can be coordinated as necessary to rectify the issue.
  • Maintains all required training and certifications as outlined by university policy. Adhere strictly to safety protocols, including the use of personal protective equipment (PPE) and proper handling of tools and materials.
  • Assists with making repairs to as needed to water lines, gas lines, sewer lines, storm drains.

Qualifications
Level I:
  • High School Diploma or GED and 2 years of experience in installation, maintenance, and operation of utility systems.
  • Valid Driver's License

Level II:
  • Associates degree in a technical and 5 years of experience in installation, maintenance, and operation of utilities systems. Experience using several types of electronic line locate devices and GPS equipment. Experience with the design and operation on natural gas, domestic water systems, and proper isolation techniques. Experience with water and gas metering systems including automatic meter reading and programming systems. Experience should show increasing levels of responsibility and accountability.

SUBSTITUTIONS ALLOWED FOR EXPERIENCE: Yes, When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Contract Type
Continuing
Why Work at Auburn?
  • Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
  • Culture of Excellence:We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
  • We're Here for You:Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
  • Sweet Home Alabama:The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
  • A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.
  • Ready to lead and shape the future of higher education? Apply today! War Eagle!

Equal Opportunity Compliance Statement
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
Posted Date
7/20/2026

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