Utilities Jobs (NOW HIRING)

West Monroe is hiring a Manager with specialized experience in the utilities industry to join our Energy and Utilities Practice. Our team is at the forefront of the transformation taking place in the energy and utilities sector, from up-front strategic advisement through implementation of field and back-office technologies that are central to the energy transition.

From day one at West Monroe, our people have the opportunity to make a meaningful, hands-on impact for their clients while growing their careers through focused professional development and continuous learning. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.

What will you be doing? 

Client Delivery: 

• Establish and/or lead a program management office (PMO) or project execution for utility clients undertaking complex, transformational programs. 
• Acts as or supports the Project Manager in developing project plans, milestones, estimates, and structure on large engagements. 
• Lead business process workshops with client personnel to develop business process documentation deliverables including requirements, process maps and key performance indicators for smart grid related processes (e.g. meter-to-cash). 
• Perform change management assessments for utility clients that are planning or implementing large transformational programs related to smart meters and/or smart grid including training, organizational design, and communications elements. 
• Manage and/or participate in a team of software/solution implementation, systems integration, and business consultants. 
• Contribute to the Energy & Utilities Smart Grid consulting practice (methodologies, service offerings, team development), and drive best practice behaviors into the organization.
• Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising judgment in evaluating outputs. 
• Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.

Practice Development: 

• Be able to contribute to the developing and growing WMP's New York office from a business development, Energy and Utilities practice and culture perspective. 
• Promote thought leadership in emerging technologies from partnerships to go-to-market offerings, to strategy, to design and implementation. 

Business Development: 

• Understand business needs and requirements and help turn those goals into concrete projects and detailed proposals. 
• Contribute to business development process as an emerging technologies subject matter expert. 
• Creating work plans, pricing estimates, and risk assessments for prospects. 
• Actively build a professional network and affiliate network in the local community. 

We need someone who can bring the following to the table: 

• Bachelor's degree preferred, or equivalent experience required 
• Master's Degree in Business, Engineering, or Management Information Systems preferred 
• 8 - 12 years of work experience, minimum five years of professional services consulting experience preferred 
• Minimum six years of work experience within the Energy & Utilities industry and at least three years of smart grid experience 
• Demonstrated expertise within Business Process Optimization (BPO) and Organizational Change Management (OCM) functional areas 
• Deep knowledge of and direct experience with Smart Grid solutions 
• Prior experience managing a team of professional services consultants in a project environment 
• Mature project management and consulting skills; writing and presentation of business solutions 

• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs. 

• Ability and willingness to travel up to 75% of the year annually 
• A commitment to inclusion and diversity, and openness to new ideas and perspectives