User Support Analyst
Cincinnati, OH · On-site
** User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a skilled and dynamic User Support Analyst to join our technology team. This position will be focusing on implementing ...
User Support Analyst
Cincinnati, OH · On-site
** User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a skilled and dynamic User Support Analyst to join our technology team. This position will be focusing on implementing ...
User Support Analyst
Cincinnati, OH · On-site
User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a skilled and dynamic User Support Analyst to join our technology team. This position will be focusing on implementing ...
User Support Analyst
Cincinnati, OH · On-site
User Support Analyst ** Job Overview : Winton Woods City Schools is seeking a skilled and dynamic User Support Analyst to join our technology team. This position will be focusing on implementing ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Blacklick, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Blacklick, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
New Albany, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
New Albany, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Columbus, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Powell, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Powell, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Lewis Center, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
New
End User Support Analyst
Lewis Center, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
New
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Westerville, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Lewis Center, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
End User Support Analyst
Lewis Center, OH · On-site
$25 - $30/hr
Monday - Friday, 8:00 AM - 5:00 PM Pay Rate: $25 - $30/hr Job Summary We are seeking an End User Services Analyst II to provide technical support for end users by diagnosing and resolving hardware ...
In providing end user support as part of our DataServ team, you will play an on-site role at our customer location(s) to troubleshoot and resolve technical problems related to devices, software and ...
In providing end user support as part of our DataServ team, you will play an on-site role at our customer location(s) to troubleshoot and resolve technical problems related to devices, software and ...
In providing end user support as part of our DataServ team, you will play an on-site role at our customer location(s) to troubleshoot and resolve technical problems related to devices, software and ...
In providing end user support as part of our DataServ team, you will play an on-site role at our customer location(s) to troubleshoot and resolve technical problems related to devices, software and ...
In providing end user support as part of our DataServ team, you will play an on-site role at our customer location(s) to troubleshoot and resolve technical problems related to devices, software and ...
In providing end user support as part of our DataServ team, you will play an on-site role at our customer location(s) to troubleshoot and resolve technical problems related to devices, software and ...
End User Services Support
Bucyrus, OH · On-site
End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...
End User Services Support
Bucyrus, OH · On-site
End User Services (EUS) Support Weir ESCO Location: Covington, KY Work Arrangement: Hybrid Shift: 8:00 AM- 5:00 PM with flexibility What we do at Weir We are a global leader in mining technology for ...
User Support information
See Ohio salary details
$44.7K - $50.1K
6% of jobs
$50.1K - $55.6K
3% of jobs
$59.6K is the 25th percentile. Wages below this are outliers.
$55.6K - $61K
21% of jobs
$61K - $66.5K
17% of jobs
The median wage is $67.4K / yr.
$66.5K - $71.9K
15% of jobs
$71.9K - $77.4K
13% of jobs
$77.5K is the 75th percentile. Wages above this are outliers.
$77.4K - $82.8K
9% of jobs
$82.8K - $88.2K
7% of jobs
$88.2K - $93.7K
3% of jobs
$93.7K - $99.1K
2% of jobs
$99.1K - $104.6K
3% of jobs
$44.7K
$71.1K
$104.6K
How much do user support jobs pay per year?
As of May 29, 2026, the average yearly pay for user support in Ohio is $71,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,900.00 and $80,300.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a User Support specialist, and why are they important?
To thrive as a User Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and a solid understanding of the supported products or services, often backed by relevant certifications or training. Familiarity with help desk software, ticketing systems, and remote desktop tools is typically required. Excellent communication, patience, and active listening make someone stand out in this role. These skills ensure efficient resolution of user issues, high customer satisfaction, and effective support operations.
What are some common challenges faced in a User Support role and how are they typically handled?
One common challenge in User Support is managing a high volume of inquiries while ensuring each user receives timely and personalized assistance. This often requires strong organizational skills and the ability to prioritize tasks efficiently. Additionally, support professionals frequently encounter users with varying technical backgrounds, so clear communication and empathy are crucial for resolving issues effectively. Many teams address these challenges by utilizing ticketing systems, knowledge bases, and regular training sessions to stay updated on products and best practices.
What are User Support specialists?
User Support specialists are professionals who assist customers or end-users with troubleshooting, technical problems, and general inquiries related to a company's products or services. They may provide help via phone, email, chat, or in-person, aiming to resolve issues quickly and ensure customer satisfaction. User Support specialists play a crucial role in maintaining positive customer relationships and often act as a bridge between users and technical teams.
What is the difference between User Support vs Technical Support?
| Aspect | User Support | Technical Support |
|---|---|---|
| Required Credentials | High school diploma or equivalent; certifications like CompTIA A+ | High school diploma or equivalent; certifications like CompTIA A+ or Network+ |
| Work Environment | Help desks, customer service centers, remote support | Call centers, on-site troubleshooting, remote diagnostics |
| Employer & Industry Usage | IT companies, tech support firms, software providers | IT departments, hardware vendors, telecom companies |
While both User Support and Technical Support involve assisting users with technology issues, User Support generally focuses on customer service and basic troubleshooting, whereas Technical Support often involves more in-depth technical diagnostics and problem resolution. The roles overlap but differ mainly in complexity and technical depth.
What are popular job titles related to User Support jobs in Ohio? For User Support jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching User Support jobs in Ohio look for? The top searched job categories for User Support jobs in Ohio are:
Other
Posted 24 days ago
Job description
** User Support Analyst **
Job Overview:
Winton Woods City Schools is seeking a skilled and dynamic User Support Analyst to join our technology team. This position will be focusing on implementing & supporting advanced technologies serving the goals of the district, and handling escalations from technical staff for challenging issues.
User Support Analysts will act as a subject matter expert on the assigned technologies and processes needed by the Technology Center. They will act as the primary point of contact for their subject matter and also cross-train other staff to maintain continuity of service for the department.
Successful candidates will:
demonstrate technical expertise in the IT systems the district uses, or equivalent systems.
continually grow their skill set through practical work experience, professional development opportunities, and an overall sense of curiosity.
have strong critical thinking, problem solving, and scientific method skills in order to resolve complex technical issues.
be required to work independently with a resilient mindset.
possess interpersonal skills including practicing empathy, teamwork, conflict resolution, and relationship building.
conduct themselves with professionalism and adhere to workplace norms.
self-direct themselves and be able to prioritize tasks, manage time effectively, and stay organized.
practice good communication skills, including verbal (speaking, listening), written, as well as non-verbal cues. The ability to explain technical concepts to non-technical stakeholders is essential.
Preferred Experience:
Prior experience in K-12 education technology support a plus.
Familiarity with Google Workspace, Windows / ios environments, networking and classroom technology.
Experience with help desk ticketing systems and remote support tools
Industry certifications
How to Apply:
Interested candidates should submit their application and resume through Frontline at the following link: Frontline . Applications will be reviewed on a rolling basis, and the position will remain open until filled.