1

User Operations Associate Jobs in Alabama (NOW HIRING)

... user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge ... Associate's degree in Clinical Informatics, Computer Science, Business, Information Technology, or ...

... end-user support Operation of local data center (servers and applications) Cooperation with ... Qualifications EDUCATION / EXPERIENCE REQUIRED Associate degree in Computer Science 2+ years of ...

... operations, investigate end-user preferences, and incorporate informatics best practices when ... Associate's degree and two (2) years of directly related work experience may substitute for the ...

... operations, investigate end-user preferences, and incorporate informatics best practices when ... Associate's degree and two (2) years of directly related work experience may substitute for the ...

... level end-user support • Operation of local data center (servers and applications) • ... Qualifications EDUCATION / EXPERIENCE REQUIRED • Associate degree in Computer Science • 2+ ...

The IT Service Desk is central to the operational service model and is the focal point for end-to ... Provides user and administrator training and conducts network component testing. * Track and manage ...

The IT Service Desk is central to the operational service model and is the focal point for end-to ... Provides user and administrator training and conducts network component testing. * Track and manage ...

next page

Showing results 1-20

User Operations Associate information

See Alabama salary details

$10

$23

$48

How much do user operations associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for user operations associate in Alabama is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $27.45 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a User Operations Associate, and why are they important?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.

What are some common challenges faced by User Operations Associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What does a User Operations Associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.
What job categories do people searching User Operations Associate jobs in Alabama look for? The top searched job categories for User Operations Associate jobs in Alabama are:
What cities in Alabama are hiring for User Operations Associate jobs? Cities in Alabama with the most User Operations Associate job openings:
Infographic showing various User Operations Associate job openings in Alabama as of May 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $49,478 per year, or $23.8 per hour.
Packaging Associate | Various 12-Hour Shifts (GH)

Packaging Associate | Various 12-Hour Shifts (GH)

Genpak

Pike Road, AL • On-site

$12.50 - $15.50/hr

Full-time

Posted 15 days ago


Genpak rating

5.7

Company rating: 5.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

102nd of 109 rated packaging manufacturers


Job description

ROLE:
The Packaging Associate is responsible for the final review of finished product and packaging materials and for packaging product for delivery to our end user, the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Visually inspect finished products and packaging materials to ensure they meet quality expectations
    • Communicate concerns to Quality Auditor, Operator, Lead Operator and/or Supervisor
    • Discard product that does not meet expectations in accordance with site procedures
  • Be cognizant of surroundings and report any environmental, equipment or material issues that may arise.
  • Package all product types for all lines in the facility
  • Package final products in accordance with the specification requirements including
    • Count and/or stack height
    • Bagging of products
    • Sealing of bags
    • Boxing of product sleeves
    • Apply required labeling and ensure date coding and other necessary information is as expected
    • Build/stack boxes in accordance with pallet/stack layout
      • Manually palletize as required
    • Perform rework for rejected product or damaged boxes
    • Able to properly utilize packaging equipment, including
      • Resetting the ink jet printers.
      • Operating the auto bagger and making minor adjustments as needed to ensure the product is protected.
      • Using taping and/or box sealing equipment to properly seal the box
      • Load and stage KDs (boxes), as directed
      • Change or replace tape in box taper
      • Clear product jams in packaging equipment
    • Communicate need for restock of packaging materials on the lines
    • Assist in scrap management
      • Safely utilize the grinders to ensure scrap is recycled in a manner that ensures reintegration into the manufacturing process
      • Remove scrap products or from around the former and place in appropriate disposal buggy
    • Must comply with all company policies and procedures, including
      • Personal Protective Equipment (PPE) requirements, including but not limited to safety glasses, hearing protection and appropriate footwear
      • Good Manufacturing Practice (GMP) and Safe Quality Food (SQF) requirements, including but not limited to clean clothing that does not have beading, sequins, rhinestones, or other decoration that may become lose and fall into the manufacturing process, hair and/or beard nets, clean nails that are free of polish and natural eyelashes
      • Standard Work Practices or Processes (SWP) requirements, including but not limited to:
        • Following step by step procedures
        • Maintaining workstation organization
        • Recording/tracking production
      • General Safety Rule requirements, including but not limited to not taking unsafe actions; reporting near misses, unsafe conditions or incidents immediately to the Supervisor, following proper lifting procedures, being attentive and using common sense
    • Participate in all required communication and training meetings
    • Support all LEAN and Continuous Improvement initiatives, including but not limited to 5S (Sort, set, shine, standardize and sustain) Standard Work and Eliminate Waste.
    • Additional responsibilities as assigned.

TECHNICAL COMPETENCIES:
Interpersonal/Communication:
  • Ability to communicate effectively and work closely and productively as part of a cross-functional team.
  • Willingness to work with others and be an active trainee and trainer.

Technical Knowledge:
  • Basic math skills
  • Ability to demonstrate and apply logic when performing responsibilities
  • Basic knowledge of quality standards

Safety:
  • Demonstrates an understanding that safety is a value and is not to be compromised
  • Basic understanding of the operation of machines and equipment to identify hazards
  • Is mindful of their actions and those around them to ensure that incidents do not occur
  • Proactively identifies and reports unsafe actions or conditions to the supervisory staff
  • Basic understanding of E-stops including when and how to use them
  • Understanding of authorized vs. affected Lock Out Tag Out employee

EDUCATION & EXPERIENCE:
  • Previous experience in a manufacturing, distribution or other industrial setting preferred.
  • Comparable experience handling tasks that are repetitive in nature, at a steady pace.

ADA - ESSENTIAL FUNCTIONS:
  • Able to stand and walk constantly on a cement floor surface
  • Use of hands, fingers, arms, and shoulders constantly
  • Reaching out frequently
  • Lifting to a maximum of 30 lbs.
  • Rotating or twisting constantly
  • Visual acuity
  • Additional information can be found on Job Profile Medical Assessment for Packaging Associates.

GENPAK logo

About GENPAK

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1969

Social media