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User Operations Associate Jobs in Alabama (NOW HIRING)

$67.51/hr

Zimmerman Associates, Inc. is preparing for an exciting federal contract opportunity and is looking ... This position oversees correlation review operations, training delivery, quality assurance ...

$75 - $110/hr

End User Support * Serve as the primary owner of internal IT Help Desk operations. * Resolve Tier 1 ... Endpoint Administrator Associate * CompTIA Network+ * CompTIA Security+ * Experience with:

$90 - $120/hr

End User Support * Serve as the primary owner of internal IT Help Desk operations. * Resolve Tier 1 ... Endpoint Administrator Associate * CompTIA Network+ * CompTIA Security+ * Experience with:

IT Support Lead

Decatur, AL

$17.75 - $24.25/hr

The IT Support Lead is responsible for onsite IT operations and end-user support for a ... Associate or bachelor's degree in information technology or equivalent experience. * Experience ...

Enterprise Service Desk Analyst

Huntsville, AL · On-site

$19 - $26/hr

... Associate degree with 5+ years of related experience * Minimum of 2 years of experience in a ... Contribute to daily Enterprise Service Desk operations and ensure timely resolution of end-user ...

Showing results 21-40

User Operations Associate information

See Alabama salary details

$10

$23

$48

How much do user operations associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for user operations associate in Alabama is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $27.45 per hour, depending on experience, location, and employer.

What does a user operations associate do?

A User Operations Associate is responsible for supporting and improving the user experience on a company’s platform or service. Their duties often include responding to user inquiries, troubleshooting issues, and collaborating with other teams to resolve user problems efficiently. They also analyze user feedback and data to identify trends and suggest improvements. This role is crucial in ensuring users receive timely assistance and the company's operations run smoothly. User Operations Associates typically work in customer support, tech companies, or online platforms.

What are the key skills and qualifications needed to thrive as a user operations associate?

To thrive as a User Operations Associate, you need strong problem-solving abilities, attention to detail, and a background in customer support or operations, often supported by a bachelor's degree. Familiarity with CRM tools (like Zendesk or Salesforce), ticketing systems, and basic data analysis platforms is typically required. Excellent communication, empathy, and adaptability are crucial soft skills for engaging with users and resolving issues efficiently. These skills ensure smooth user experiences, effective issue resolution, and contribute to the overall success of user-focused products or services.

What are some common challenges faced by user operations associates, and how can they effectively address them?

User Operations Associates often encounter challenges such as handling a high volume of user inquiries, troubleshooting technical issues, and balancing efficiency with personalized service. To address these, it's important to develop strong communication skills, become familiar with internal tools and processes, and collaborate closely with product and engineering teams for issue escalation. Regular training and feedback sessions can also help Associates stay updated on best practices and improve their problem-solving abilities.

What are popular job titles related to User Operations Associate jobs in Alabama?

For User Operations Associate jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching User Operations Associate jobs in Alabama look for?

The top searched job categories for User Operations Associate jobs in Alabama are:

What cities in Alabama are hiring for User Operations Associate jobs?

Cities in Alabama with the most User Operations Associate job openings:

Infographic showing various User Operations Associate job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 12% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $49,478 per year, or $23.8 per hour.

Automation Engineer/Developer

Chronos Operations, LLC

Huntsville, AL • On-site

Full-time

Re-posted 18 days ago


Job description

Summary

Automation Engineer/Developer

Huntsville, AL

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! 

The Automation Engineer/Developer is responsible for the implementation of automation related to certificate lifecycle management, and implementation in other areas as required.


Responsibilities
  • Implement low-code/no-code automation solutions and workflow tools to streamline manual tasks.
  • Design automated equipment and machinery used to complete otherwise manual processes and tasks.
  • Implement automated tests designed to evaluate integrity of automated systems.
  • Define areas where introducing automation could improve production and efficiency.
  • Provide technical support in relation to automated systems when necessary.
  • Write documentation manuals that detail automated processes and document any changes in existing equipment design or operation.
  • Design, build, and maintain automated workflows, scripts, and digital process enhancements in support of cybersecurity, compliance, and task tracking functions.
  • Develop solutions using platforms such as Microsoft Power Platform (Power Automate, Power Apps), ServiceNow, or low-code/no-code tools.
  • Integrate automation with systems like eMASS, Jira, and SharePoint to streamline reporting, documentation, and workflow synchronization.
  • Support testing, version control, and validation of automated processes to ensure accuracy, efficiency, and compliance.
  • Collaborate with other team members to identify high-impact automation opportunities.
  • Automate security processes to improve efficiency and response in identifying and mitigating risks.
  • Develop proof of concept automation scripts which can deployed by the operations team, and the metrics/dashboard which will be used to track the performance of the automation.
  • Work with and train the operations staff in the use and maintenance of the automations developed.
  • Other duties as assigned.

Qualifications
  • Bachelor's degree in science, Technology, Engineering, Mathematics, IT, or business-related programs.
  • 7+ years of experience in automation development or systems integration.
  • 5+ years of experience with tools for testing and deployment.
  • 5+ years of experience with one or more scripting or programming knowledge (e.g., Python, PowerShell, JavaScript).
  • Must have an active Secret clearance with the ability to obtain TS with SCI eligibility.
  • Successfully pass background and drug screening.

Preferred Qualifications:

  • 3+ years’ experience with Vantage or Gabriel Nimbus desired.
  • 5+ years’ experience supporting DoD or federal programs is highly desirable.
  • Cloud-Specific ML Certifications such as Azure AI Engineer Associate (AI-102) or AWS Certified Machine Learning – Specialty.
  • DoD 8140/8570 baseline security certification (such as CompTIA Security+, CASP+, or CISSP) or a cloud-specific security certification (e.g., AWS Certified Security - Specialty) desired.

 

Knowledge, Skills and Abilities:

  • Proficiency with Power Platform, ServiceNow, or similar workflow automation tools.
  • Experience automating compliance or cybersecurity-related workflows highly desired.
  • Familiarity with DoD tools and platforms (eMASS, RMF artifacts) desirable.
  • Demonstrated skill with scripting and test automation.
  • Experience working with Application Programming Interfaces (API) preferred.
  • Experience with automation tools such as Splunk, ServiceNow, etc.
  • Proficient in developing and implementing workflows for process optimization, tracking, and reporting.
  • Background in federal or DoD IT, cyber, or program environments a plus.
  • Familiarity with records management and governance standards.
  • Must have high proficiency in the Microsoft Office suite and possess advanced skills and knowledge in programs like Word, Excel, PowerPoint, and Outlook.
  • Must have an understanding of cloud technologies (e.g., AWS, Azure, GCP, Oracle) and hybrid cloud environments.
  • Experience utilizing Python, Java, and/or C++.
  • Use and administer automation tools such as Splunk, ServiceNow, etc.
  • Familiar with testing frameworks.
  • Knowledge of networking protocols and operating systems.
  • Strong creative and visual storytelling skills with an eye for design, usability, and user experience.
  • Use expert knowledge of data visualization tools to deliver information that allows client users to quickly understand data, ask better questions, and take action.
  • Possess knowledge and experience with data analysis and data technical expertise in data management, engineering, and science.
  • Skillful time management and organizational skills to set and meet deadlines.
  • Ability to work both independently and within a team.
  • Ability to work effectively in a team environment to encourage collaboration, innovation, and continuous improvement.
  • Ability to meet minimum clearance requirements.
  • Ability to work nights, weekends, and holidays as required.
  • Ability to travel up to 10%.

How you’ll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS’s culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega’s impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/

#Chronos Operations, LLC