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User Operations Associate Content Moderation Jobs in Austin, TX

Handoff

Content Marketing Manager

Austin, TX · Remote

We help remodelers automate estimating, streamline operations, and win more work - backed by real ... Partner with Product, Sales, and Customer Success to translate real user insights into content.

Handoff

Content Marketing Manager

Austin, TX · On-site

We help remodelers automate estimating, streamline operations, and win more work - backed by real ... Partner with Product, Sales, and Customer Success to translate real user insights into content.

Aceable

LX Editorial Content Manager

Austin, TX · On-site +1

Experience working within a content operations or editorial standards function * Familiarity with ... In close collaboration with the product team, we strive to create effective, user-centric online ...

New

Emerson Group

Digital Community Manager

Austin, TX · On-site

Respond to user questions or route them to internal SMEs to ensure timely, accurate answers * Build ... Familiarity with automation or AI tools for content and moderation Our Culture & Commitment to You:

Emerson

Digital Community Manager

Austin, TX

Respond to user questions or route them to internal SMEs to ensure timely, accurate answers * Build ... Familiarity with automation or AI tools for content and moderation Our Culture & Commitment to You:

Google

Analyst, Content Safety

Austin, TX · On-site

You will deliver high-impact solutions with a focus on user trust, operational efficiency, and ... Be exposed to some adult content and other potentially disturbing material during the course of ...

Emerson

Digital Community Manager

Austin, TX

... user-generated content * Identify and re-engage inactive users through targeted campaigns and ... Moderation * Act as the primary "host" of the community--stimulating conversations, moderating ...

LivaNova

Senior UI Designer

Austin, TX

$160K - $180K/yr

Define and scale UI operations establishing team best practices, design processes, and workflows ... Specific Responsibilities * Define information architecture: establish navigation, content ...

Furnished Finder

Director, Trust & Safety

Austin, TX · On-site

... moderation, marketplace integrity, and operational excellence. Success in this role requires a ... and user trust. * Develop executive reporting and translate marketplace threats, trust-related ...

New

Furnished Finder

Director, Trust & Safety

Austin, TX · On-site

... moderation, marketplace integrity, and operational excellence. Success in this role requires a ... and user trust. * Develop executive reporting and translate marketplace threats, trust-related ...

New

Roku

Technical Operations Manager

Austin, TX · On-site

About the Team Technical Operations is the first line of defense for the Roku platform. We are a ... and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku ...

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Showing results 41-60

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Austin, TX

User Operations Associate Content Moderation information

See Austin, TX salary details

$29.7K

$112.1K

$163.1K

How much do user operations associate content moderation jobs pay per year?

As of Aug 15, 2026, the average yearly pay for user operations associate content moderation in Austin, TX is $112,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $152,600.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What are popular job titles related to User Operations Associate Content Moderation jobs in Austin, TX?

For User Operations Associate Content Moderation jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Austin, TX look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Austin, TX are:

What cities near Austin, TX are hiring for User Operations Associate Content Moderation jobs?

Cities near Austin, TX with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Austin, TX as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $112,108 per year, or $53.9 per hour.

Content Marketing Manager

Handoff

Austin, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Why join us?
Handoff is the AI agent that runs a construction company. We help remodelers automate estimating, streamline operations, and win more work - backed by real-time cost data, intuitive design, and workflows that "speak contractor." With over 10,000 monthly active users and $6B in annualized project volume already flowing through our platform, we're becoming the trusted partner for the people who build our homes.
We are backed by $25M+ raised from Y Combinator, Initialized, and Greycroft. Our team is distributed across hubs in Austin, Sao Paulo, and Buenos Aires, and we are deeply focused on building intuitive, high-impact solutions that make a real difference for our users.

Content Marketing Manager at Handoff

We're hiring a Content Marketing Manager to build and own our content strategy from the ground up-creating a repeatable playbook that drives growth through SEO, high-quality storytelling, and cross-channel distribution. In this role, you'll define how content contributes to acquisition, shape our messaging, and ensure everything we publish is both high-impact and scalable.

This role is ideal for someone who combines strong copywriting skills with strategic thinking, someone who has not only created content, but has built systems and playbooks that consistently generate results. You thrive in fast-paced environments, take ownership end-to-end, and are excited to turn content into a core growth engine.

What you'll do
  • Build and own Handoff's content strategy, from ideation to execution and performance tracking.
  • Develop a repeatable content playbook that drives scalable growth across SEO and other channels.
  • Lead SEO strategy, including keyword research, topic clustering, and optimization frameworks.
  • Partner with Product, Sales, and Customer Success to translate real user insights into content.
  • Create and adapt content across blog, website, email (lifecycle), and social-tailoring messaging and format to each channel and audience.
  • Collaborate with designers and video producers to integrate visual formats into the content mix, ensuring written and visual content reinforce each other.
  • Establish clear KPIs and reporting to measure content performance and inform decisions.
  • Review and elevate content quality across all outputs, ensuring clarity, consistency, and impact.
  • Run structured experiments across content formats, channels, and messaging to drive continuous improvement.
  • Collaborate with content marketers and external contributors to scale production effectively.
  • Continuously refine strategy based on performance data, market trends, and company priorities.
About you
  • 5-7+ years of experience in content marketing or content strategy roles, ideally in B2B SaaS or high-growth startups.
  • Proven track record of building and scaling content strategies or playbooks that drive measurable growth.
  • Strong copywriting skills, with the ability to produce and evaluate high-quality written content.
  • Hands-on experience creating and adapting content across multiple channels-blog, website, email (lifecycle), and social-with a clear sense of how to tailor messaging for each format.
  • Comfortable collaborating on visual formats like video and graphics-you don't need to produce them independently, but you understand how they complement written content and can direct that work effectively.
  • Deep understanding of SEO, including keyword research, clustering, and tools like SEMrush or Ahrefs.
  • Experience working cross-functionally with product, sales, or customer-facing teams.
  • Highly structured thinker with the ability to turn ambiguity into clear frameworks and plans.
  • Data-driven mindset, comfortable using metrics to guide decisions and iterate on strategy.
  • High ownership and bias toward action in fast-paced, evolving environments.
  • Bonus: Experience writing for contractors, trades, construction, or other blue-collar audiences.
  • Bonus: Exposure to product marketing, storytelling, or technical product education
What we offer
  • Competitive Salary + Equity
  • Unlimited Paid Time Off (PTO)
  • 401(k)
  • Medical, Dental & Vision Insurance
  • Life & Disability Insurance
  • Flexible Spending Account (FSA)
  • Dependent Care FSA (DC FSA)
  • Top-Notch Equipment 
  • Team Offsites

If you're excited to build a content engine from the ground up and turn strategy into real growth, we'd love to meet you.

Handoff is an Equal Opportunity Employer. Handoff is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Handoff will not tolerate discrimination or harassment based on any of these characteristics. Handoff encourages applicants of all ages. Handoff also participates in E-Verify.

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