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User Operations Associate Content Moderation Jobs in Illinois

Wipro Limited

BPS Practitioner - CPG

Chicago, IL · On-site

$200K - $280K/yr

... operations, we help clients realize their boldest ambitions and build future-ready, sustainable ... Content Moderation, and HR. * Solid knowledge of delivery models, global delivery locations ...

tms

Assoc Marketing Ops Mgr

Chicago, IL · On-site

$50K - $60K/yr

Join our dynamic team as an Associate Marketing Operations Manager! We are seeking someone with ... Participate by sharing your knowledge on content operations, best practices, and training ...

Savvas Learning

User Experience Analyst

Northbrook, IL · On-site

$119K/yr

... quality content. Recognized as an industry leader, we serve millions of K-12 learners with ... and operations workflows, and AI-powered teaching and learning experiences across our K-12 ...

Jobs on Cash

HMIS Operations Coordinator

O Fallon, IL · On-site

User Training: Conduct training for new users and provide continuing education for existing users ... Qualifications: * Education: Associate's degree from an accredited college or university.

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Showing results 1-20

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Illinois

User Operations Associate Content Moderation information

See Illinois salary details

$29.1K

$109.6K

$159.4K

How much do user operations associate content moderation jobs pay per year?

As of Jul 2, 2026, the average yearly pay for user operations associate content moderation in Illinois is $109,598.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,900.00 and $149,200.00 per year, depending on experience, location, and employer.

What does a User Operations Associate in Content Moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a User Operations Associate in Content Moderation, and why are they important?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by User Operations Associates in Content Moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Illinois? For User Operations Associate Content Moderation jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Illinois look for? The top searched job categories for User Operations Associate Content Moderation jobs in Illinois are:
What cities in Illinois are hiring for User Operations Associate Content Moderation jobs? Cities in Illinois with the most User Operations Associate Content Moderation job openings:
User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Illinois as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, 2% Contract, and 2% Nights. Highlights an 72% Physical, 4% Hybrid, and 24% Remote job distribution, with an average salary of $109,598 per year, or $52.7 per hour.
Sr Analyst, E-Comm Digital Content

Sr Analyst, E-Comm Digital Content

Rust-Oleum

Vernon Hills, IL • On-site

$77K - $80K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 29 days ago

Rust-Oleum rating

8.1

Company rating: 8.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Job Title:       Senior E-Commerce Digital Content Analyst

Location:       Vernon Hills, IL     

Department: Rust-Oleum US Sales 

Reports To: E-Commerce Project Manager

Direct Reports/Manages others: No 

Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.

Essential Job Functions:

  • As part of the E-Commerce team, enter skus in multiple retailer proprietary systems: set up skus, enter and maintain sku content including product families, marketing copy, marketing bullets, regulatory information, product images, videos and other assets. 
  • Perform routine audits of online sku content
  • Develop and maintain a common database for online assortments by retailer including sku availability, pricing & regulatory status
  • Assist Project Manager and NAE in development of E-Commerce strategic plan for assigned retailers
  • Make recommendations to help drive revenue like SKU additions, enhanced product content, promotions, and drop ship program opportunities
  • Maintain and update product inventory file in retailer fulfillment systems
  • Update retailer E-Comm systems with order cancellations and revised back-order dates
  • Manages Rust-Oleum's performance for on-time delivery, ASN timing, fill rates, and score carding metrics to ensure Rust-Oleum compliance.
  • Performs other special projects as needed
  • Provide sales reporting and sales trends / KPI tracking
  • Develop and deliver presentations to both internal and external stakeholders

JOB KNOWLEDGE, SKILLS, and ABILITIES:

  • Effectively manage multiple projects and deadlines
  • Able to work in a fast-paced, evolving environment
  • Strong analytical and proofing skills
  • Detail oriented and highly organized
  • Desire to work in team-based environment yet can work independently if needed
  • Advanced highly proficient Microsoft Excel User
  • Strong Microsoft Office skills

Salary: $77,000 - $80,000 annual salary and bonus eligible

From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers 9 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.

Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

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