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User Operations Associate Content Moderation Jobs in Palos Hills, IL

Syndigo

Moderation Operations Coordinator

Chicago, IL · Hybrid

This role supports the day-to-day operations of the moderation team by helping maintain quality ... WE SHOULD TALK IF THIS SOUNDS LIKE YOU * 2+ years of experience in content moderation, quality ...

Syndigo

Moderation Operations Coordinator

Chicago, IL · On-site

$41K - $54K/yr

This role supports the day-to-day operations of the moderation team by helping maintain quality ... WE SHOULD TALK IF THIS SOUNDS LIKE YOU * 2+ years of experience in content moderation, quality ...

Beyond Finance

Strategy & Operations Associate

Chicago, IL · On-site

$80K - $115K/yr

... user-centric technology, and customized financial solutions, we've helped over 1 million clients on ... About the Role Beyond Finance is seeking a driven Strategy & Operations Associate to join our ...

Cengage Learning, Inc.

Principal Software Engineer

Chicago, IL · On-site

$139K - $186K/yr

Work closely with multi-functional teams to define user stories, prioritize backlog items, and ... Content Operations & Domain Expertise: * Understanding of content management systems, digital asset ...

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All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Palos Hills, IL

User Operations Associate Content Moderation information

See Palos Hills, IL salary details

$30.5K

$114.8K

$167K

How much do user operations associate content moderation jobs pay per year?

As of Sep 5, 2026, the average yearly pay for user operations associate content moderation in Palos Hills, IL is $114,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $156,400.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are popular job titles related to User Operations Associate Content Moderation jobs in Palos Hills, IL?

For User Operations Associate Content Moderation jobs in Palos Hills, IL, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Palos Hills, IL look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Palos Hills, IL are:

What cities near Palos Hills, IL are hiring for User Operations Associate Content Moderation jobs?

Cities near Palos Hills, IL with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Palos Hills, IL as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $114,838 per year, or $55.2 per hour.

Moderation Operations Coordinator

Syndigo

Chicago, IL • Hybrid

Full-time

Posted 7 days ago

Job description

**This is an hourly, hybrid position that requires 2 days per week in office at our Chicago location**

This role supports the day-to-day operations of the moderation team by helping maintain quality standards, following established processes, and providing day-to-day support to moderators. The Moderation Operations Coordinator serves as a resource for team members, helps resolve routine questions, and contributes consistent moderation. 

HOW WE'LL BE WINNING TOGETHER DAY TO DAY

  • Perform monthly quality checks on AI and human moderation to ensure consistency, accuracy, and policy adherence and share results with the team and Moderation Manager.
  • Monitor escalated moderation decisions and complex review scenarios.
  • Respond to moderator questions and provide guidance as needed.
  • Identify trends, flag issues, and share suggestions for improvement with the Moderation Manager.
  • Serve as the subject matter resource on moderation policies and best practices.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU 

  • 2+ years of experience in content moderation, quality assurance (QA), content review, or similar detail-oriented review work
  • Strong attention to detail and organizational skills
  • Clear and effective communication
  • Experience with Microsoft Excel
  • Ability to identify issues, follow established processes, and escalate concerns appropriately
  • Experience working with a global workforce preferred 

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