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User Experience Research Manager Jobs (NOW HIRING)

AutoZone

UX User Experience Research Manager

Memphis, TN

$113K/yr

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader ...

Optimum

UX Researcher

Bethpage, NY · On-site

Embed within 1-2 scrum teams and work closely with the UX Research Manager and product managers, designers, engineers, and other stakeholders to identify, and advocate for, high impact user research ...

Optimum

UX Researcher

Long Island City, NY · On-site

Embed within 1-2 scrum teams and work closely with the UX Research Manager and product managers, designers, engineers, and other stakeholders to identify, and advocate for, high impact user research ...

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How much do user experience research manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for user experience research manager in the United States is $120,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $116,500.00 per year, depending on experience, location, and employer.

What does a User Experience Research Manager do?

A User Experience (UX) Research Manager leads teams that study how users interact with products and services, using research methods like interviews, surveys, and usability testing. They oversee research projects, analyze findings, and collaborate with designers, product managers, and engineers to improve the user experience. The manager is responsible for shaping research strategy, mentoring researchers, and ensuring that user insights drive product decisions.

How does a User Experience Research Manager typically collaborate with product and design teams?

A User Experience Research Manager works closely with product managers and designers to ensure that user insights inform every stage of product development. This role often involves organizing and leading research initiatives, synthesizing findings, and presenting actionable recommendations to cross-functional teams. Regular collaboration sessions, design reviews, and workshops are common, as the manager helps bridge the gap between user needs and business goals. Effective communication and stakeholder management are key to ensuring that research findings drive meaningful product improvements.

What is the difference between User Experience Research Manager vs User Experience Research Specialist?

AspectUser Experience Research ManagerUser Experience Research Specialist
CredentialsBachelor's or Master's in UX, Psychology, or related fields; experience in research methodsSimilar credentials, often with less managerial experience
Work EnvironmentLeads research teams, collaborates with cross-functional departmentsConducts research independently or within teams, supports project needs
Employer & Industry UsageUsed in larger organizations with dedicated UX teamsCommon in startups and smaller companies
Search & Comparison IntentUnderstanding managerial roles in UX researchLooking for hands-on research roles in UX

The User Experience Research Manager oversees research teams and strategic initiatives, while the User Experience Research Specialist focuses on conducting research activities. Both roles require similar educational backgrounds and skills, but differ mainly in scope and responsibility within organizations.

What are the key skills and qualifications needed to thrive as a User Experience Research Manager, and why are they important?

To thrive as a User Experience Research Manager, you need a deep understanding of research methodologies, usability testing, data analysis, and a relevant degree in human-computer interaction or a related field. Familiarity with research tools like UserTesting, Qualtrics, and analytics platforms, as well as experience managing research projects, is essential. Strong leadership, communication, and stakeholder management skills help you guide teams and advocate for user-centric design. These abilities ensure that research insights effectively shape product strategy, resulting in better user experiences and business outcomes.
What cities are hiring for User Experience Research Manager jobs? Cities with the most User Experience Research Manager job openings:
What are the most commonly searched types of User Experience Research jobs? The most popular types of User Experience Research jobs are:
What states have the most User Experience Research Manager jobs? States with the most job openings for User Experience Research Manager jobs include:
User Experience Research Manager jobs near you
Infographic showing various User Experience Research Manager job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 40% Full Time, 54% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $120,088 per year, or $57.7 per hour.
UX User Experience Research Manager

UX User Experience Research Manager

AutoZone

Memphis, TN

$113K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

AutoZone rating

5.3

Company rating: 5.3 out of 10

Based on 1,847 frontline employees who took The Breakroom Quiz

35th of 39 rated national retailers

Job description

AutoZone's UX Research Manager will have a passion to understand the "why" behind the behaviors and attitudes of our customers and AutoZone employees. The Manager of UX Research is a thought-leader, driving AutoZone's strategic and tactical UX Research roadmap to support design and product teams across the enterprise.
The UX Research Manager is a strategic, handson research leader who drives deep user understanding across B2C, B2B, and employee experiences. This role provides thought leadership in mixedmethods UX research, leveraging a broad range of qualitative and quantitative methods such as usability testing, surveys, journey mapping, ethnography, interviews, and A/B testing to inform design and business decisions.
The UX Research Manager leads multiple research initiatives, synthesizing insights to prioritize opportunities and shape an overarching UX Research roadmap. They are capable of independently executing the full research lifecycle when needed, from research planning and recruitment to analysis, synthesis, and stakeholder presentations. With strong interpersonal, communication, and project management skills, they translate complex findings into clear, actionable recommendations and build trusted relationships across teams. This role requires adaptability, curiosity, and a continuous learning mindset.

Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners' physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
  • Bachelor's Degree required. Graduate degree preferred in psychology, sociology, anthropology, human factors, cognitive science, computer science, human-computer interaction (HCI), related field or four years equivalent experience
  • 7+ conducting end-to-end user research for software or web-based products or equivalent experience
  • Experience managing research teams
  • Experience with eCommerce
  • Experience with tools for usability testing and gathering in-product feedback, such as Qualtrics, Adobe Analytics, Dscout and/or UserTesting.
  • Must have experience communicating with product owners, business stakeholders, SEO, and Analytics
  • Must possess excellent interpersonal skills and the ability to connect with both users and stakeholders to build trust and rapport, gather quality insights, and deliver timely, actionable insights.
  • Must possess excellent communication skills and the ability to translate complex findings into concise and actionable recommendations for a variety of stakeholders.
  • Must have excellent time, people, and project management skills
  • Must be highly adaptable and have a continuous learning mindset with a curiosity and desire to expand understanding of users, stakeholders, and research tools.
  • Oversee the triangulation of UX Research findings with analytics and marketing data to make data-driven design and product recommendations across the enterprise for retail, commercial, and store systems teams
  • Prioritize the research roadmap in support of omnichannel experience strategies
  • Guide the UX Research team to deliver a mix of strategic and tactical insights, in support AutoZone's customer and employee-facing digital products
  • Contribute to strategic and executional research projects, including independent research contributions
  • Provide insights that lead AutoZone's design, product, and engineering to successfully deliver features and improvements that drive conversion, revenue, and retention
  • Manage the hiring and training of internal UX Researchers and digital research-adjacent vendors
  • Deliver results that influence the decisions of leadership and enterprise stakeholders
  • Set research protocols, manage processes, documentation, and repositories, and provide guidance to more junior UX professionals.

What AutoZone employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About AutoZone

Sourced by ZipRecruiter

AutoZone Inc (AutoZone) is a retailer and distributor of automotive replacement parts and accessories. The company provides new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. AutoZone sells automotive diagnostic and repair software through its subsidiary ALLDATA.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

Year founded

1979

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