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User Experience Research Manager Jobs in Washington

Lead, User Intelligence Research

Mclean, VA · Hybrid

$168K/yr

Summary: Capital One's Experience Design (XD) organization is focused on co-creating memorable ... McLean, VA: $164,800 - $188,100 for Manager, Design New York, NY: $179,700 - $205,100 for Manager ...

The UX team supports a collection of enterprise recruiter and candidate or talent platforms that ... Research strategy and prioritization * Stakeholder management and executive communication * People ...

The UX team supports a collection of enterprise recruiter and candidate or talent platforms that ... Research strategy and prioritization * Stakeholder management and executive communication * People ...

Product managers * Architecture partners * Business and operational stakeholders * Senior leaders Essential Functions: This role requires advanced experience conducting and leading UX research and ...

Personas * Collaborate with UX Researchers and/or conduct your own usability testing or other ... Manage and prioritize multiple assignments while maintaining attention to detail. * Handle ...

Personas * Collaborate with UX Researchers and/or conduct your own usability testing or other ... Manage and prioritize multiple assignments while maintaining attention to detail. * Handle ...

... SMEs, managers, data scientists). - Analyze and synthesize research findings into actionable ... Minimum 8 years of experience with a Bachelor's degree; or 7 years of experience with a Masters ...

Personas * Collaborate with UX Researchers and/or conduct your own usability testing or other ... Manage and prioritize multiple assignments while maintaining attention to detail. * Handle ...

... SMEs, managers, data scientists).  Analyze and synthesize research findings into actionable ... Minimum 8 years of experience with a Bachelor's degree; or 7 years of experience with a Masters ...

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

In this role, you will apply user research, human-centered design, and UX best practices to improve internal workflows, processes, and digital products. The ideal candidate is comfortable working in ...

This role will set the tone for research across product design, communications, and customer ... Manage participant recruiting * Present findings and recommendations directly to stakeholders and ...

Senior UI/UX Designer

Mclean, VA · On-site

$92K - $166K/yr

In this role, you will apply user research, human-centered design, and UX best practices to improve internal workflows, processes, and digital products. The ideal candidate is comfortable working in ...

UX Designer

Annapolis, MD · On-site

$145K - $165K/yr

Manage several diverse engineering teams in conducting User Experience research and optimization. Qualifications: * Ten years' experience in User Experience Design. Five years' experience within the ...

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User Experience Research Manager information

What does a User Experience Research Manager do?

A User Experience (UX) Research Manager leads teams that study how users interact with products and services, using research methods like interviews, surveys, and usability testing. They oversee research projects, analyze findings, and collaborate with designers, product managers, and engineers to improve the user experience. The manager is responsible for shaping research strategy, mentoring researchers, and ensuring that user insights drive product decisions.

What are the key skills and qualifications needed to thrive as a User Experience Research Manager?

To thrive as a User Experience Research Manager, you need a deep understanding of research methodologies, usability testing, data analysis, and a relevant degree in human-computer interaction or a related field. Familiarity with research tools like UserTesting, Qualtrics, and analytics platforms, as well as experience managing research projects, is essential. Strong leadership, communication, and stakeholder management skills help you guide teams and advocate for user-centric design. These abilities ensure that research insights effectively shape product strategy, resulting in better user experiences and business outcomes.

How does a User Experience Research Manager typically collaborate with product and design teams?

A User Experience Research Manager works closely with product managers and designers to ensure that user insights inform every stage of product development. This role often involves organizing and leading research initiatives, synthesizing findings, and presenting actionable recommendations to cross-functional teams. Regular collaboration sessions, design reviews, and workshops are common, as the manager helps bridge the gap between user needs and business goals. Effective communication and stakeholder management are key to ensuring that research findings drive meaningful product improvements.

What is the difference between User Experience Research Manager vs User Experience Research Specialist?

AspectUser Experience Research ManagerUser Experience Research Specialist
CredentialsBachelor's or Master's in UX, Psychology, or related fields; experience in research methodsSimilar credentials, often with less managerial experience
Work EnvironmentLeads research teams, collaborates with cross-functional departmentsConducts research independently or within teams, supports project needs
Employer & Industry UsageUsed in larger organizations with dedicated UX teamsCommon in startups and smaller companies
Search & Comparison IntentUnderstanding managerial roles in UX researchLooking for hands-on research roles in UX

The User Experience Research Manager oversees research teams and strategic initiatives, while the User Experience Research Specialist focuses on conducting research activities. Both roles require similar educational backgrounds and skills, but differ mainly in scope and responsibility within organizations.

What are the most commonly searched types of User Experience Research jobs in Washington?

The most popular types of User Experience Research jobs in Washington are:

What cities in Washington are hiring for User Experience Research Manager jobs?

Cities in Washington with the most User Experience Research Manager job openings:

Infographic showing various User Experience Research Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution.

User Experience Researcher

Accenture Federal Services

Washington, DC • On-site

Full-time

Posted 10 days ago


Accenture Federal Services rating

8.7

Company rating: 8.7 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

50th of 499 rated business services


Job description

As a UX Researcher, you will reveal what our users need from the client's products by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities include delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience intuitive, accessible, and seamless. 

The work: 

  • Collaborate with designers and stakeholders to understand research needs
  • Conduct all stages of UX research:identifying, planning, driving, conducting, analyzing, and reporting out actionable insights
  • Recruit participants for research studies
  • Communicate out statuses and updates of research studies to stakeholders
  • Continuously update the UX research repository
  • Work cross-functionally with product owners, designers, contentproducersand leadership to helpidentifysignificant user insights, gaps, conduct UX research, and generate insights to craft user experience strategy for launches, incremental improvements, and innovation
  • Identifyopportunities to improve user experience based on research insights
  • Build a UX research repository that delivers efficiency for clients 

 
 

Here'swhat you need: 

  • Bachelor's Degreein human behavior or related field, or equivalentexperience
  • Minimum 5yearsofUX research experience
  • Ability to perform all research related tasks including research, planning, evaluating, and iteration
  • Ability toquickly and effectively share research results
  • Ability to learn new software quickly; experience with Microsoft Office,Dscout, Optimal Workshop,Figma,Confluence, or JIRA is a plus.
  • Knowledge of UX research modalities and methods (e.g.,generativeand evaluative, participatory design, card sorting, journey mapping, un-moderated).
  • Understanding of integrating qualitative and quantitative research methods to improve research outcomes. 

Bonus points if you have: 

  • Master's Degree
  • Minimum of 1 year of experienceleading aworkstream
  • Client-facingexperience in thefederal or publicsector 

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