User Experience Research Internship Jobs in Decatur, GA

This team is being built to model how The Coca-Cola Company approaches digital transformation globally. That means combining rigorous, forward-thinking research practice with the ability to deliver insight at the speed product teamsactually need. We are looking for a researcher who knows how to use AI-powered synthesis tools and modern research methodologies tooperateat scale across multiple teams simultaneously, without sacrificing depth or rigor. The people who join now will define how research works at TheCoca-Cola Company andset the standard for how it scales worldwide.

As a Senior UX Researcher II, you will own research across a meaningful product area and serve as a strategic thought partner to product, design, and engineering leaders across the organization. You will work on everything from consumer-facing digital experiences to the internal tools that power our sales, service, and operations teams, bringing insight that connects the dots across teams, not just within them. You willoperatewith real autonomy, real influence, and real accountability for the quality of decisions your research informs.

What You Will Work On

Our product teams span the full digital stack of a global CPG business. Depending on your focus area, your research could inform:

• Consumer-facing digital experiences across The Coca-Cola Company's brand portfolio

• Sales and service workflows used by the field teams who serve our retail and foodservice partners

• Operational tools and platforms that connect the business end to end

• AI-enabled and intelligent product experiences as we integrate emerging capabilities into our products

Problem spaces vary, but the expectation is consistent: you will get close to real users, generate insight that changes decisions, and do it in ways that make the whole team smarter over time.

Responsibilities

Strategic Research Leadership

• Own research strategy for your product area, defining what questions matter most and how to answer them

• Lead end-to-end research initiatives that connect directly to customer outcomes and business priorities

• Present findings with clarity and well-reasoned rationale to stakeholders at all levels, including senior leadership

Discovery and Insight at Scale

• Apply a range of qualitative and quantitative methods to uncover user needs, behaviors, and mental models

• Use AI-powered synthesis tools and modern research methodologies to analyze, theme, and surface insight faster without losing rigor

• Design research programs that can serve multiple product teams simultaneously, scaling your impact beyond a single squad

• Partner with designers and product managers during discovery to frame problems before solutions take shape

Thought Partnership Across Teams

• Serve as a strategic thought partner to product, design, and engineering leaders across multiple teams and problem spaces

• Build strong working relationships with Product, Design, Engineering, and Data partners,operatingas a trusted advisor, not just a service provider

• Cultivate shared understanding and genuine buy-in from stakeholders at all levels, connecting research insights to roadmap decisions and strategic priorities

• Influence product direction across the organization, not just within the boundaries of your assigned team

Research Practice and Mentorship

• Help shape how research works at The Coca-Cola Company, contributing to methods, standards, and ways of working

• Mentor teammates and partners, elevating the research literacy of the broader product organization

• Proactivelyidentifyopportunities to grow the impact and reach of the research practice

What We Are Looking For

Required

• 6 to 10 years of UX research experience, witha track recordof influencing real product decisions across multiple teams or product areas

• Deepproficiencyacross qualitative methods: interviews, usability studies, contextual inquiry, diary studies, concept testing

• Hands-on experience using AI-powered research and synthesis tools to accelerate insight generation and scale research impact

• Demonstrated ability tooperateas a thought partner to senior product and design leaders, not just a research executor

• Comfort with quantitative approaches and the ability to work alongside data analysts to triangulate findings

• Strong ability to communicate complex research to varied audiences, including executives, using clear storytelling

• Experienceoperatingindependently in ambiguous, fast-moving product environments

Preferred

• Experience in CPG, retail, or enterprise products that span multiple user roles and touchpoints

• Familiarity with complex operational or workflow tools, not just consumer-facing digital products

• Exposure to research involving AI-enabled or intelligent product experiences

• Experience building or contributing to a research practice, not just executing within an established one

Core Skills

• Research Strategy: You define the right questions, not just the right methods, andsequence ofwork to build genuine understanding across multiple teams over time.

• AI-Augmented Synthesis: You know how to use AI tools to analyze, theme, and deliver insight at speed, without letting automation replace rigor or judgment.

• Thought Partnership: You show up as a strategic partner to product and design leadership, not just a provider of findings, and you shape decisions before they are made.

• Insight Communication: You translate nuanced findings into clear, compelling narratives that move people to act.

• Systems Thinking: You connect what you learn from users to broader product strategy and business context, across teams, not just within one.

• Mentorship and Practice Building: You make the people around you better at research and raise the bar for user-centricity across the organization.

Location

This role is based at The Coca-Cola Company's global headquarters in Atlanta, GA. Weworka hybrid schedule of three days per week in office, designed to build the highly cohesive, collaborative team culture we are intentionally creating.

Atlanta is a city on the rise, with a growing tech and creative scene, arelatively lowcost of living compared to coastal markets, and The Coca-Cola Company at the center of it. If you have ever wanted to do the most meaningful work of your career without paying San Francisco rent, this is worth a serious look. Relocationassistanceis available for candidates who are open to moving to Atlanta.

To be considered for this role, please include your portfolio link and any required access credentials (e.g., password) directly on your resume - we'd love to see your work!