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User Experience Program Manager Jobs in Missouri

Fresh Winds

Program Manager

Saint Louis, MO · On-site

$60K/yr

Job Summary We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role. GENERAL RESPONSIBILITIES:

Fresh Winds

Program Manager

Saint Louis, MO · On-site

$60K/yr

Job Summary We are seeking a motivated and experienced Program Manager with a positive attitude that can empower staff and assist them to be successful in their job role. GENERAL RESPONSIBILITIES:

Jobgether

This is an exciting opportunity for an experienced research professional to help shape the future ... Employee Assistance Programme to support wellbeing and mental health. * Opportunities for ...

Mastercard

Lead Technical Program Manager

O Fallon, MO · On-site

$120K - $156K/yr

Title and Summary Lead Technical Program Manager Who is Mastercard? Mastercard is a global ... UX, API's & Microservices ) • Strong business acumen, with knowledge of MasterCard or the ...

Mastercard

Lead Technical Program Manager

O Fallon, MO · On-site

$120K - $156K/yr

Title and Summary Lead Technical Program Manager Who is Mastercard? Mastercard is a global ... UX, API's & Microservices ) • Strong business acumen, with knowledge of MasterCard or the ...

MasterCard

Lead Technical Program Manager

O Fallon, MO · On-site

$120K - $156K/yr

Title and Summary Lead Technical Program Manager Who is Mastercard? Mastercard is a global ... with UX, API's & Microservices ) Strong business acumen, with knowledge of MasterCard or the ...

Mastercard

Lead Technical Program Manager

O Fallon, MO · On-site

$120K - $156K/yr

Title and Summary Lead Technical Program Manager Who is Mastercard? Mastercard is a global ... UX, API's & Microservices ) • Strong business acumen, with knowledge of MasterCard or the ...

Walmart

(USA) Principal, Design Researcher

Noel, MO · On-site

$110K - $220K/yr

Extensive experience in design and user research, including qualitative and quantitative ... Demonstrated success in managing complex projects and driving collaboration across teams.

Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Designer (UI/UX) - iGaming, Crypto & Sports based in ...

Sam's Club

Staff, Design Researcher

Anderson, MO · On-site

$110K - $220K/yr

Your expertise in user experience, research methodologies, and stakeholder engagement will support ... Senior Managers combine hands-on research with leadership, mentoring researchers to deliver high ...

Sam's Club

Staff, Design Researcher

Cassville, MO · On-site

$110K - $220K/yr

Your expertise in user experience, research methodologies, and stakeholder engagement will support ... Senior Managers combine hands-on research with leadership, mentoring researchers to deliver high ...

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User Experience Program Manager information

How does a User Experience Program Manager typically collaborate with design and engineering teams to ensure project success?

A User Experience Program Manager acts as a bridge between design, engineering, and other cross-functional teams, ensuring alignment on project goals, timelines, and deliverables. They facilitate communication, manage stakeholder expectations, and help prioritize features based on user research and business objectives. Regular check-ins, collaborative workshops, and clear documentation are common practices to maintain momentum and address challenges early. This role requires balancing user needs with technical feasibility, making effective collaboration essential for delivering high-quality user experiences.

What are the key skills and qualifications needed to thrive as a User Experience Program Manager, and why are they important?

To thrive as a User Experience Program Manager, you need a solid understanding of UX design principles, project management methodologies, and a background in design, human-computer interaction, or a related field. Familiarity with tools such as Jira, Asana, Figma, and UX research platforms, as well as certifications like PMP or Agile, are commonly required. Exceptional communication, stakeholder management, and leadership skills set outstanding candidates apart. These skills ensure seamless coordination between cross-functional teams, alignment of user needs with business goals, and successful delivery of impactful user experiences.

What is the difference between User Experience Program Manager vs User Experience Designer?

AspectUser Experience Program ManagerUser Experience Designer
CredentialsTypically requires a bachelor’s or master’s in UX, HCI, or related fields; certifications like PMP or UX certifications are commonUsually holds a degree in design, human-computer interaction, or related fields; certifications like NN/g or Adobe are beneficial
Work EnvironmentFocuses on managing multiple projects, coordinating teams, and aligning UX strategies across departmentsCenters on designing user interfaces, creating prototypes, and conducting user research
Employer & Industry UsageCommon in tech companies, agencies, and large organizations with complex UX initiativesFound in design agencies, product teams, and companies emphasizing user-centered design

The User Experience Program Manager oversees multiple UX projects, coordinating teams and strategies, while the User Experience Designer focuses on creating and refining user interfaces and experiences. Both roles require UX knowledge but differ in scope and responsibilities.

What does a User Experience Program Manager do?

A User Experience (UX) Program Manager oversees projects and initiatives that improve the usability and satisfaction of digital products. They coordinate cross-functional teams—including designers, developers, and product managers—to ensure that user experience goals are met on time and within budget. Their responsibilities include setting project timelines, managing resources, and measuring the success of UX improvements. Ultimately, they serve as a bridge between stakeholders and UX teams to deliver products that delight users.
What job categories do people searching User Experience Program Manager jobs in Missouri look for? The top searched job categories for User Experience Program Manager jobs in Missouri are:
What cities in Missouri are hiring for User Experience Program Manager jobs? Cities in Missouri with the most User Experience Program Manager job openings:
User Experience Program Manager jobs near you
Infographic showing various User Experience Program Manager job openings in Missouri as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
UX Research Manager - Product

UX Research Manager - Product

H&R Block

Kansas City, MO • On-site

Full-time

Retirement

Posted 25 days ago

Job description

About the Role
H&R Block's mission is to drive financial freedom by leveraging trust and technology while evolving into a year-round, AI-enabled partner. A key focus is deeply understanding customers-their needs, behaviors, and key moments - to strengthen customer-centricity across the organization through continuous learning, discovery, and immersive research practices.
The UX Research Manager role will lead and scale a centralized research function supporting Consumer Tax, Financial Products, and Small Business. This strategic player-coach will guide how research is conducted and applied, build a strong operating model, and enable product teams to confidently engage with customers. Positioned within the Product Client Experience team, the role connects Product, Design, Strategy, and Analytics to ensure insights directly inform customer-focused decision-making.
Day to day, you'll...
  • Establish and evolve a unified UX research operating model across all lines of business, balancing centralized excellence with scalable, team-led discovery
  • Lead, coach, and grow a team of UX Researchers, strengthening research craft, strategic thinking, and cross-functional partnership, while building capacity as the portfolio expands
  • Champion and operationalize continuous discovery by enabling product trios to conduct foundational research while ensuring rigor, quality, and ethical standards
  • Guide the team in executing complex, high-impact research (e.g., longitudinal studies, behavioral research, cross-journey synthesis) that extends beyond embedded team capabilities
  • Drive adoption of AI-enabled research practices, including synthesis acceleration, insight patterning, and experimentation support, ensuring responsible, human-centered application
  • Partner closely with Product, Consumer Research & Insights, Data Science & Analytics, Customer Care and CX leaders to elevate discovery quality and inform roadmap and investment decisions
  • Act as a catalyst for year-round customer immersion, expanding participation in research and embedding customer understanding into everyday decision-making
  • Mature research operations, including tooling, repositories, standards, and ways of working, to ensure insights are discoverable, durable, and actionable across the enterprise

Required Qualifications
  • 8+ years of UX research (or related) experience, including leading and developing teams within complex product organizations
  • Proven ability to build and scale research practices, teams, and operating models across multiple business areas
  • Strong track record of influencing product strategy and roadmaps through research and cross-functional partnerships
  • Deep expertise in both qualitative and quantitative methods, with sound judgment on when to apply each
  • Experience using AI-assisted tools to support research planning, synthesis, and insights, with a focus on responsible use
  • Ability to communicate insights clearly through strong storytelling, enabling teams and leaders to make informed decisions

Preferred Qualifications
  • Master's or PhD in Research, Psychology, Design, or a related field
  • Experience working on complex, multi-journey, or regulated products (e.g., financial services, healthcare, enterprise platforms)
  • Familiarity with modern research tools (e.g., UserTesting, Qualtrics, etc.) and partnering with analytics/data science teams

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.
Pay Range
$117,700.00 - $188,300.00/Yr.

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