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Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

Title: Business Analyst (Full-time & On-site)
Location: Tallahassee, FL || Duration: Full-time

Primary Responsibilities

* Facilitate stakeholder interviews, discovery sessions, requirements workshops, and business-process discussions.
* Analyze current systems, workflows, business rules, operational challenges, and opportunities for improvement.
* Document functional and nonfunctional requirements, user stories, use cases, process flows, business rules, acceptance criteria, and system specifications.
* Translate business needs into clear requirements for architects, developers, integration teams, data teams, and quality assurance professionals.
* Maintain requirements traceability and support scope, impact, dependency, and change analysis throughout the project lifecycle.
* Collaborate with technical teams to evaluate proposed solutions and confirm alignment with business objectives.
* Support backlog refinement, sprint planning, solution demonstrations, stakeholder reviews, and release planning.
* Assist with workflow design, data mapping, system integrations, reporting, security, and user-access requirements.
* Develop test scenarios, support system and user acceptance testing, and assist with defect clarification and resolution.
* Support training materials, user documentation, implementation readiness, and business transition activities.
* Serve as the primary liaison between business stakeholders and technical delivery teams.

Required Skills and Experience

* Experience in business analysis experience supporting software development, enterprise application, or system modernization projects.
* Demonstrated experience working throughout the software development lifecycle.
* Strong experience developing business requirements, functional specifications, user stories, use cases, acceptance criteria, process models, and requirements traceability documentation.
* Experience supporting projects involving application development, integrations, data conversion or migration, testing, and implementation.
* Ability to understand and communicate technical concepts involving data, APIs, integrations, workflows, security, application configuration, and testing.
* Experience working with Agile, Waterfall, or hybrid software delivery teams.
* Strong analytical, facilitation, documentation, communication, and stakeholder-management skills.

Preferred Skills and Experience

* Facilitate stakeholder interviews, discovery sessions, requirements workshops, and business-process discussions.
* Analyze current systems, workflows, business rules, operational challenges, and opportunities for improvement.
* Document functional and nonfunctional requirements, user stories, use cases, process flows, business rules, acceptance criteria, and system specifications.
* Translate business needs into clear requirements for architects, developers, integration teams, data teams, and quality assurance professionals.
* Maintain requirements traceability and support scope, impact, dependency, and change analysis throughout the project lifecycle.
* Collaborate with technical teams to evaluate proposed solutions and confirm alignment with business objectives.
* Support backlog refinement, sprint planning, solution demonstrations, stakeholder reviews, and release planning.
* Assist with workflow design, data mapping, system integrations, reporting, security, and user-access requirements.
* Develop test scenarios, support system and user acceptance testing, and assist with defect clarification and resolution.
* Support training materials, user documentation, implementation readiness, and business transition activities.
* Serve as the primary liaison between business stakeholders and technical delivery teams.

Education

* Bachelors degree in Information Technology, Business Administration, Computer Science, or a related field.

Certification

* Salesforce Business Analyst, CBAP, CCBA, PMI-PBA, or another relevant business analysis certification. (Preferred)

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA. Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine's recognition as one of America's Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.