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Urdu Speaking Customer Service Jobs (NOW HIRING)

Azend Pharma

Pharmacy Technician

Valley Stream, NY · On-site

$20 - $30/hr

The ideal candidate has strong organizational skills, exceptional customer service skills, and ... Urdu speaking a Plus Job Type: * Full-Time * On-Site Schedule * Monday to Friday 10a-6p * Weekends ...

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Urdu Speaking Customer Service information

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How much do urdu speaking customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for urdu speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an Urdu speaking customer service?

An Urdu Speaking Customer Service job involves assisting customers who speak Urdu by addressing their inquiries, resolving issues, and providing support via phone, email, or chat. This role requires strong communication skills in both Urdu and English, as well as problem-solving abilities to ensure customer satisfaction. It is commonly found in industries such as call centers, retail, banking, and technology.

What does an Urdu speaking customer service representative do?

A typical day involves responding to customer inquiries via phone, email, or chat, primarily in Urdu, while maintaining detailed records in CRM systems. You’ll troubleshoot customer issues, provide product or service information, and often coordinate with different departments to resolve complex concerns. Collaboration with team members and regular participation in training sessions for process updates are common aspects of the role. The work environment is usually fast-paced, requiring adaptability and a focus on delivering excellent service under pressure. This dynamic routine helps you develop strong communication skills and gain insights into customer preferences, supporting ongoing professional growth.

What are the key skills and qualifications needed for an Urdu speaking customer service position?

To excel as an Urdu Speaking Customer Service representative, fluency in both Urdu and English, strong communication abilities, and prior experience in customer support are typically required. Familiarity with customer relationship management (CRM) software, call center telephony systems, or live chat platforms is often needed. Patience, problem-solving skills, and cultural sensitivity are important soft skills that enhance service quality. These competencies are crucial for effectively resolving customer issues, building rapport, and ensuring a positive customer experience.

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Urdu Speaking Customer Service jobs near you
Infographic showing various Urdu Speaking Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Urdu In-Person Interpreter

Universal Language Service, Inc.

Everett, WA • On-site

$35 - $50/hr

Contractor

Re-posted 20 days ago

Job description

Urdu In-Person Interpreter (IPI)
Job Title: Urdu Interpreter
Location: Everett, onsite servicing Snohomish County
Job Type: Independent Contractor
This is a 1099 independent contractor position and does not include benefits.
Position Overview: The Urdu In-Person Interpreter is responsible for facilitating onsite communication for Limited English Proficient (LEP) community and the practitioners that serve them in a variety of settings. This contract position is flexible and an opportunity to expand your interpreting business with access to many sessions per day.
Job Functions
  • Provide effective onsite interpreting sessions in a professional manner.
  • Always exhibit professional appearance and behavior, including punctuality and preparedness for sessions.
  • Demonstrate the ability to adapt quickly to new and changing situations.
  • Adhere to interpreter ethical standards and procedural requirements specific to interpreting context.
  • Demonstrate commitment to cultural sensitivity and working in a diverse environment.
  • Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences.
  • Strong aptitude and passion for customer service and interpreting.
  • Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
  • Render exact and correct concepts and meanings according to interpreter protocol.

Qualifications
  • Fluent and have strong verbal communication skills in both the source and target language (Urdu to English and vice-a-versa).
  • Excellent listening and retention skills to maintain a high level of accuracy during interpretation.
  • Successful completion of a proficiency assessment or have a national certification.
  • Extensive knowledge of code of ethics and standards of practice (IMIA, NBCMI and NCIHC).
  • Must be at least 18 years of age.

Preferred Qualifications
  • Ability to read and write in the requested languages.
  • Degree or certifications in interpreting practices.
  • National Medical Interpreter Certification by CCHI, NBCMI or DSHS.
  • Accredited Medical Interpreting Training course (i.e.: ALTA, MITS, Bridging the Gap, MiTio, Cross-Cultural training, 40-hour accredited medical courses).

Pay Range: $35 - $50 per hour

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