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Remote Director Customer Service Jobs (NOW HIRING)

Lead the strategy for AI-enabled self-service and knowledge experiences to improve customer ... Fully remote-first work with flexible work arrangements * Comprehensive Health and Wellness ...

Lead the strategy for AI-enabled self-service and knowledge experiences to improve customer ... Fully remote-first work with flexible work arrangements * Comprehensive Health and Wellness ...

... service for our network of providers and their clients. Leading our frontline teams, you will equip ... Benefits: * We're a remote-first company * Health insurance plans through Aetna (medical and dental ...

... remote-first organization built for speed and ownership. We value initiative, clarity and execution ... As the Director,Customer Retention, you will lead and evolve HighLevel's retention engine across ...

... remote-first organization built for speed and ownership. We value initiative, clarity and execution ... As the Director,Customer Retention, you will lead and evolve HighLevel's retention engine across ...

Ensure high-quality, consistent delivery across all services by coordinating closely with internal ... Remote and hybrid first organization * Great working environment with a team of exceptional people ...

Director, Customer Success

San Francisco, CA · On-site +1

$140K - $180K/yr

... Director of Customer Success to lead, scale, and mature our Customer Success function. As the ... We're hiring for a mix of remote roles and hybrid roles. For those who are remote, we have a ...

This role is remote. Who are we? Kuali builds software solutions for higher education. We help our ... Represent CS in cross-functional conversations with Product, Services, and Support on customer ...

Director, Customer Value NA

OR · Remote

$163K - $217K/yr

... services, data centers, asset lifecycle management, and fine art storage, handling, and logistics ... Li-Remote Reasonably expected salary range: $163,400.00 - $217,900.00 + commissions. Please note ...

Director, Customer Experience As Alma's Director, Customer Experience, you'll lead our team through our next stage of growth, as we scale and evolve into a best‐in‐class service for our network ...

Director, Customer Experience As Alma's Director, Customer Experience, you'll lead our team through our next stage of growth, as we scale and evolve into a best‐in‐class service for our network ...

... services that help people, businesses and governments realize their greatest potential. Title and ... The Director is accountable for customer outcomes, executive relationships, and commercial ...

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Remote Director Customer Service information

See salary details

$39K

$123.3K

$196.5K

How much do remote director customer service jobs pay per year?

As of Jun 5, 2026, the average yearly pay for remote director customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

More about Remote Director Customer Service jobs
What cities are hiring for Remote Director Customer Service jobs? Cities with the most Remote Director Customer Service job openings:
What are the most commonly searched types of Remote Customer Service jobs? The most popular types of Remote Customer Service jobs are:
What states have the most Remote Director Customer Service jobs? States with the most job openings for Remote Director Customer Service jobs include:
Infographic showing various Remote Director Customer Service job openings in the United States as of May 2026, with employment types broken down into 80% Full Time, 4% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $123,338 per year, or $59.3 per hour.
Remote Director Scalable Customer Experience

Remote Director Scalable Customer Experience

Alma

Manhattan, NY • Remote

$150K - $180K/yr

Full-time

Posted 9 days ago


Job description

A mental health care organization is seeking a Director of Customer Experience to lead their team in delivering exceptional support for providers and clients. The role involves defining CX performance standards, designing strategies for operational efficiency, and ensuring customer satisfaction. Candidates should have significant experience in customer support and leadership, with a strong data-driven approach.

The position offers a remote-first culture and a competitive salary range of $150,000 - $180,000. #J-18808-Ljbffr