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Remote Director Customer Service Jobs (NOW HIRING)

Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs ... Professional Services to ensure implementations progress smoothly to go-live. * Renewal Managers to ...

Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs ... Professional Services to ensure implementations progress smoothly to go-live. * Renewal Managers to ...

Customer Service Representative - Remote

$15.75 - $20.50/hr

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of ... As a Remote Customer Service Representative, you will be the frontline support for our customers ...

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Representative If you genuinely enjoy helping people, can stay calm under pressure ... R13,000-R15,000 per month (based on experience) * 100% remote -- work from anywhere in South Africa

New

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States $ 32,000.00 - 78,000.00 (US Dollar) Job Openings Remote Customer Service About the Job Remote Customer Service We're looking for a creative and ...

New

Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs ... Professional Services to ensure implementations progress smoothly to go-live. * Renewal Managers to ...

Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs ... Professional Services to ensure implementations progress smoothly to go-live. * Renewal Managers to ...

Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs ... Professional Services to ensure implementations progress smoothly to go-live. * Renewal Managers to ...

Remote Customer Service

$17.50 - $23/hr

Remote Customer Service Montreal, QC, Canada Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after applying ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Washington, District of Columbia, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 ...

Director, Customer Success Management role is to lead a team of Customer Success Managers (CSMs ... Professional Services to ensure implementations progress smoothly to go-live. * Renewal Managers to ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Austin, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Houston, Texas, United States Job Openings Remote Customer Service About The Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Phoenix, AZ, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You will receive an email within the next 2 minutes after ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Warren, MI, United States Job Openings Remote Customer Service About the Job Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying ...

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Franklin Park, Illinois, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote ...

New

Remote Customer Service

$16.50 - $22.25/hr

Remote Customer Service Medford, Oregon, United States $ 32,000.00 - 78,000.00 (US Dollar) About the job Remote Customer Service We're looking for a creative and detail-oriented Remote Customer ...

New

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Remote Director Customer Service information

See salary details

$39K

$123.3K

$196.5K

How much do remote director customer service jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote director customer service in the United States is $123,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $95,000.00 and $147,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Director Customer Service vs Remote Customer Service Manager?

AspectRemote Director Customer ServiceRemote Customer Service Manager
CredentialsTypically requires leadership experience, industry-specific knowledge, and sometimes a bachelor's degreeRequires customer service experience, leadership skills, and often a bachelor's degree
Work EnvironmentOversees multiple teams or departments remotely, strategic planningManages customer service teams remotely, handles daily operations
Industry UsageCommon in large organizations, call centers, and service industriesWidely used across various industries with customer support teams
Search & Comparison IntentFocuses on leadership, strategy, and high-level managementCenters on team management, daily customer service operations

The main difference is that a Remote Director Customer Service focuses on strategic leadership and overseeing multiple teams or departments, while a Remote Customer Service Manager handles daily team management and operational tasks. Both roles require customer service experience and leadership skills but differ in scope and responsibilities.

More about Remote Director Customer Service jobs
What cities are hiring for Remote Director Customer Service jobs? Cities with the most Remote Director Customer Service job openings:
What are the most commonly searched types of Remote Customer Service jobs? The most popular types of Remote Customer Service jobs are:
What states have the most Remote Director Customer Service jobs? States with the most job openings for Remote Director Customer Service jobs include:
Infographic showing various Remote Director Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $123,338 per year, or $59.3 per hour.
Customer Service Representative - Remote

Customer Service Representative - Remote

OneTouch Direct

San Antonio, TX โ€ข Remote

$15.75 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

387th of 429 rated business services


Job description

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED

Join Our Team as a Remote Customer Service Representative!

As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Assist customers with troubleshooting issues and provide accurate solutions.
  • Process orders, amendments, and returns efficiently.
  • Escalate unresolved issues to senior staff when necessary.
  • Provide feedback to improve customer service processes.

Requirements

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and an ability to think critically.
  • Ability to work independently and manage time effectively in a remote setting.
  • Reliable internet connection and a quiet home office environment.
  • Previous experience in a call center or remote support role is a plus.

Required Equipment:

  • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher
  • Hardwired internet connection (ethernet) required
  • USB headset (not wireless) with noise-canceling features
  • Webcam (external or integrated)
  • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home