Unit Program Coordinator Jobs in Colorado (NOW HIRING)

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages.

The Program Coordinator will work collaboratively with the Manager of Substance Use Services for the oversight and coordination of the Residential/Inpatient program at Jefferson Center. Specifically, the Program Coordinator will be overseeing day-to-day operations including assisting with hiring, taking lead on training, conducting weekly clinical and administrative supervision of staff, oversee general programming and filling-in as appropriate, manage staff schedule, ensure documentation is completed in a thorough and timely way, participate in on-call rotation, act as point person for community coordination especially related to client care, take lead on staff meetings, support with admissions and discharges as needed, etc. related to Residential/Inpatient program.

Essential Duties: 

• Provides clinical and administrative supervision to 20-30 staff of the program (UM, milieu staff) to ensure that the day-to-day operations comply with all regulatory requirements.
• Develops staff schedules and ensures the unit operates within the parameters of the staffing matrix, adjusting staffing as necessary for coverage.
• Ensures compliance with policies, procedures & regulations; maintains quality of records.
• Oversees completion of physical exams, psychiatric evaluations and medication monitoring in accordance to Center policy.
• Responds to and manages any crisis concerning clients and/or potential clients.
• Assists in the coordination of Involuntary Commitments and approvals for extended stays, if appropriate
• Ensure consumers referred to Residential/Inpatient program meet the identified ASAM level of care and that pre-authorizations are approved prior to admission or prior to transfer/discharge to other levels of care.
• Program Coordinator will work collaboratively with the Office of Behavioral Health on Involuntarily Commitments and ensure monthly reports are submitted by the treatment team.
• Provides oversight of CAT/CAS/LAC training and supervision to ensure staff meet and maintain OBH and Medicaid billing requirements.
• Provides oversight of documentation, including co-signatures and billing requirements, in accordance with RAE, Signal and OBH regulations/guidelines.
• Ensures staff assess clients for the appropriate levels of care utilizing the ASAM Criteria, are linked to on-going services.
• Monitor and assist in the coordination treatment services provided in Residential/Inpatient with other services offered by the Center including crisis services, other substance use/co-occurring and mental health treatment services and resources to support recovery.
• Develop and monitor approaches to improve client engagement in needed ongoing services and utilization of internal/external resources.
• Coordinates the interdisciplinary team meetings with Psychiatrist, Nurse and treatment team for review of all residential/inpatient clients. Facilitates team meetings as well as CAT/CAS/LAC supervision.
• Assists Program Manager in the coordination of 24/7 on-call phone consultation. Responsibility is shared between the Program Manager and Program Coordinator.
• Ensures Adverse Incident Reporting (AIR) procedures are followed. Attend Critical Incident Reviews (CIR) as designated by the Program Manager or CIR team.
• Assists the Program Manager in identifying potential problems areas or areas for development. This includes developing and facilitating monthly professional development trainings.
• Track staff hours and complete timesheets.
• Support Program Manager in tracking unit spending, including petty cash, to remain within payroll and other budget allocations.
• Effectively responds to the client/consumer needs and problems, initiates and maintains positive interactions with colleagues and community partners, and exhibits timely response to phone calls, email and other requests.

Other Duties (Productivity Performance Measures, Professional Growth/Development, Relationships/Communication)

• Participates on various interagency committees as requested by Program Manager
• Participates in supervision by coming prepared with an agenda. Reports high risk/problem cases using a problem-solving approach as well as feedback.  
• Monitors, coaches, and directs clinical team on implementing strategies to reach performance measurement benchmarks.
• Attends mandatory in-services, staff meetings, clinical supervision, and on-line training as required.
• Shares knowledge of recovery-based, stages-of-change, motivational interviewing, cognitive-behavioral, solution-focused, trauma informed and culturally competent treatment. Ensure staff adhere to the EBP programing designed to successfully treat individuals with co-occurring disorders.
• Complete Employee Contribution Records (ECR) and Stay Interviews for staff assigned by the Manager.
• Participates in staff development activities that enhance professional growth.
• Models a trauma-informed approach by having an understanding of how trauma impacts the lives of the people being served to best ensure that every interaction is consistent with the recovery process and reduces the possibility of retraumatization.
• Ensure that delivery practices are guided by the principles of trauma informed care and the principles of addiction treatment.
• Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors, and the general public. Uses language and behavior to promote dignity and respect.
• Corporate Compliance including documentation on practice in accordance with regulatory requirements and clinical guidelines.
• Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment.

• Attends the quarterly CAT/CAS/LAC business meetings to stay abreast of regulations and policies governing substance abuse treatment.
• Participate in CAT/CAS/LAC group supervision per OBH regulations. CAT (CAC I/II) at 3 hours each month, CAS (CAC III) or LAC one hour each month.
• Provide CAT/CAS/LAC group and/or individual supervision to staff obtaining their certification and/or assist with supervising or mentoring new license eligible clinicians.
• Provide support for any student-based positions in the program (practicum students or interns), including coordination with the academic supervisor, meeting student supervision requirements, and guiding clinical skill development as a gate keeper to the field.
• Other job duties as assigned, including but not limited to supporting on other related teams within the staff persons scope, as needed.

Note:  Employees are held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Education, Knowledge, Skills & Experience Required: 

• Master's degree in a related field (psychology, counseling, human services, social work, etc.).
• LAC (able to be obtained within 6 months of hire) or CAS (CAC III) required.
• LPC, LCSW, LMFT or comparable license preferred.
• Four or more years’ related experience and/or training in the field.
• Supervisory experience preferred.
• Experience in substance use residential services as well as integrated behavioral health and/or community mental health setting preferred.
• Bilingual preferred.
• Motor Vehicle Insurance Coverage requires applicant must be 25 years or older. Must have an acceptable Motor Vehicle Driving record as determine by our insurance carrier. An MVR will be pulled along with a background check.

Salary Grade 15 – $67,300 to $85,700*

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Application Deadline: 12/27/2024. Review of applications will begin immediately.