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Union Researcher Jobs in Michigan (NOW HIRING)

Adventure Credit Union

Contact Center Agent I

Grand Rapids, MI · On-site

$15.50 - $21.25/hr

Adventure Credit Union has been providing financial services to their members for over 80 years and ... Provides assistance by troubleshooting, researching and responding to member inquiries/concerns ...

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

Job Type Part-time Description Adventure Credit Union has been providing financial services to ... Provides assistance by troubleshooting, researching and responding to member inquiries/concerns ...

Adventure Credit Union

Contact Center Agent I

Grand Rapids, MI · On-site

$15.50 - $21.25/hr

Job Type Part-time Description Adventure Credit Union has been providing financial services to ... Provides assistance by troubleshooting, researching and responding to member inquiries/concerns ...

Adventure Credit Union

Senior Loan Underwriter

Lansing, MI · On-site

$88K - $104K/yr

... union wide meetings and trainings. · Identify, research, and recommend policy, procedure, and process improvements. · All other responsibilities as assigned by Management. Requirements: · High ...

Adventure Credit Union

Senior Loan Underwriter

Lansing, MI · On-site

$88K - $104K/yr

... union wide meetings and trainings. • Identify, research, and recommend policy, procedure, and process improvements. • All other responsibilities as assigned by Management. Requirements • High ...

Adventure Credit Union

Senior Loan Underwriter

Grand Rapids, MI · On-site

$94K - $111K/yr

... union wide meetings and trainings. • Identify, research, and recommend policy, procedure, and process improvements. • All other responsibilities as assigned by Management. Requirements • High ...

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Showing results 21-40

All JobsUnion Researcher JobsUnion Researcher Jobs in Michigan

Union Researcher information

See Michigan salary details

$26.1K

$98.6K

$143.4K

How much do union researcher jobs pay per year?

As of Aug 6, 2026, the average yearly pay for union researcher in Michigan is $98,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $134,200.00 per year, depending on experience, location, and employer.

What is a union researcher?

A Union Researcher gathers and analyzes data to support labor unions in collective bargaining, organizing campaigns, and advocacy efforts. They research employers' financial records, industry trends, and labor laws to develop reports and strategies that help improve wages, benefits, and working conditions for union members. Their work is crucial in strengthening union negotiations and policy proposals.

What are the typical daily responsibilities of a union researcher?

As a Union Researcher, your day-to-day tasks may include gathering and analyzing labor market data, preparing reports on industry trends, and supporting collective bargaining negotiations with research-backed information. You will often meet with union representatives, collaborate with legal or communications teams, and respond to information requests from members or leadership. This role requires balancing independent research work with collaborative projects, ensuring that the union’s strategies are informed by accurate and up-to-date data. Being adaptable and organized is key, as priorities can shift quickly based on ongoing campaigns or negotiations.

What are the key skills and qualifications needed to thrive in the union researcher position, and why are they important?

To thrive as a Union Researcher, you need strong analytical skills, proficiency in data collection and interpretation, and a background in labor relations or social sciences, typically supported by a relevant degree. Experience with research databases, statistical analysis software (such as SPSS or Excel), and familiarity with collective bargaining systems is often required. Excellent written and verbal communication, attention to detail, and the ability to collaborate effectively help you stand out in this role. These competencies are crucial for delivering accurate, actionable insights that inform union strategies and decision-making.

What are the most commonly searched types of Researcher jobs in Michigan? The most popular types of Researcher jobs in Michigan are:
What are popular job titles related to Union Researcher jobs in Michigan? For Union Researcher jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Union Researcher jobs in Michigan look for? The top searched job categories for Union Researcher jobs in Michigan are:
What cities in Michigan are hiring for Union Researcher jobs? Cities in Michigan with the most Union Researcher job openings:
Union Researcher jobs near you
Infographic showing various Union Researcher job openings in Michigan as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $98,579 per year, or $47.4 per hour.

Contact Center Agent I

Adventure Credit Union

Grand Rapids, MI • On-site

$15.50 - $21.25/hr

Full-time

Posted 19 days ago

Job description

Description:

Adventure Credit Union has been providing financial services to their members for over 80 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add a full time Contact Center Agent to the Adventure Team!

The primary purpose of this position is to provide superior member service while engaging with our membership through our in-bound Contact Center. The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union’s brand and promotes a service culture consistent with the credit unions’ mission, vision, core beliefs and goal of being a Trusted Financial Guide.

Responsibilities include, but not limited to:

  • Answers phone, text, chat and video banking inquiries from members regarding:
  • Loan and deposit services.
  • Products and account information.
  • The operation, benefits, and access of several digital features Adventure offers.
  • Troubleshoots inquiries and provides solutions for all accounts and services. Quotes interest rates, completes transfer requests, outgoing wire transfers, withdrawals, stop payments, etc. Orders checks, processes statement and check copy requests and properly assesses fees. Opens and redeems certificates of deposit, etc.
  • Actively uses Sales and Service skills to cross-sell credit union products and services by matching member needs to product benefits. Educates members on making the most effective use of services by explaining features and benefits.
  • Responsible for tracking cross sales and achieving set goals for Contact Center Agent.
  • Responsible for accuracy, follow-up and maintenance on all types of accounts using the core computer system.
  • Records payments by phone requests, documents phone call and assesses appropriate fees.
  • Processes all address change forms and performs Address Analysis according to Red Flag Policy on all systems.
  • Is primary technical support for all for members and employees for Online Banking, BILLPAY, Multifactor issues and many other programs used by the staff at Adventure CU.
  • Provides assistance by troubleshooting, researching and responding to member inquiries/concerns within authority. Approves and processes fee refunds.
  • Processes return mail, assess appropriate fees and performs other side jobs as assigned.
  • Understands and complies with all regulatory compliance polices. Follows established credit union policies and procedures.
  • Maintains a working knowledge of all Adventure Credit Union products and services.
  • Maintains the highest level of confidentiality to ensure all member information is protected and secure. Ensures that security procedures are followed.
Requirements:

Job Requirements

  • High school diploma or equivalent.
  • One (1) to Three (3) years related experience in a customer/member service environment.
  • Strong sales skills.
  • Clearly, effectively and professionally communicate with coworkers, members, vendors and business partners, both verbally and in writing.
  • Strong understanding of online and mobile technologies.
  • Excellent typing and computer skills, including in-house email and core systems.
  • Bilingual is a plus!