... helping ensure the collections function reflects the Credit Union's mission, values, and commitment to member service. Responsibilities: Collections Leadership and Administration * Direct and oversee ...
... helping ensure the collections function reflects the Credit Union's mission, values, and commitment to member service. Responsibilities: Collections Leadership and Administration * Direct and oversee ...
$23.17/Hour Starting Rate* 2nd shift General Helper/Machine Operator, Monday - Friday (3p-11p)
$23.17/hr
The Kraft Heinz Company is currently seeking General helpers/Machine Operators to work in our ... Non-Union facility Work Schedule: Monday-Friday- 3:00PM - 11:00PM 2nd shift- variable based on ...
$23.17/Hour Starting Rate* 2nd shift General Helper/Machine Operator, Monday - Friday (3p-11p)
$23.17/hr
The Kraft Heinz Company is currently seeking General helpers/Machine Operators to work in our ... Non-Union facility Work Schedule: Monday-Friday- 3:00PM - 11:00PM 2nd shift- variable based on ...
... helping ensure the collections function reflects the Credit Union's mission, values, and commitment to member service. Responsibilities: Collections Leadership and Administration * Direct and oversee ...
... helping ensure the collections function reflects the Credit Union's mission, values, and commitment to member service. Responsibilities: Collections Leadership and Administration * Direct and oversee ...
TruPartner Credit Union is looking for an Assistant Branch Manager to help run day-to-day branch operations, support and develop staff, and step in for the Branch Manager when needed. If you thrive ...
TruPartner Credit Union is looking for an Assistant Branch Manager to help run day-to-day branch operations, support and develop staff, and step in for the Branch Manager when needed. If you thrive ...
TruPartner Credit Union is looking for an Assistant Branch Manager to help run day-to-day branch operations, support and develop staff, and step in for the Branch Manager when needed. If you thrive ...
TruPartner Credit Union is looking for an Assistant Branch Manager to help run day-to-day branch operations, support and develop staff, and step in for the Branch Manager when needed. If you thrive ...
Be Seen First
Member Solutions Representative
Fairlawn, OH · On-site
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Credit unions are not-for-profit financial cooperatives, meaning their primary goal is to serve our communities, not make a profit. Our philosophy of People Helping People is foundational in our ...
New
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Be Seen First
Member Solutions Representative
Fairlawn, OH · On-site
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Credit unions are not-for-profit financial cooperatives, meaning their primary goal is to serve our communities, not make a profit. Our philosophy of People Helping People is foundational in our ...
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Medina, OH · On-site
Every day, your work will help grow trust, visibility, and long-term success-both for the Credit Union and the communities we support. Directions Credit Union is an Equal Opportunity Employer: We ...
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Every day, your work will help grow trust, visibility, and long-term success-both for the Credit Union and the communities we support. Directions Credit Union is an Equal Opportunity Employer: We ...
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Mount Vernon, OH · On-site
$15 - $16/hr
YOUR ROLE AS A CREDIT UNION TELLER As a Credit Union Teller, you help our members with their financial needs. You're always punctual, starting your day with a smile, and diving right into your tasks ...
Teller
Mount Vernon, OH · On-site
$15 - $16/hr
YOUR ROLE AS A CREDIT UNION TELLER As a Credit Union Teller, you help our members with their financial needs. You're always punctual, starting your day with a smile, and diving right into your tasks ...
Teller-Member Service Representative
Mount Vernon, OH · On-site
$15 - $16/hr
YOUR ROLE AS A CREDIT UNION TELLERAs a Credit Union Teller, you help our members with their financial needs. You're always punctual, starting your day with a smile, and diving right into your tasks ...
Quick apply
Teller-Member Service Representative
Mount Vernon, OH · On-site
$15 - $16/hr
YOUR ROLE AS A CREDIT UNION TELLERAs a Credit Union Teller, you help our members with their financial needs. You're always punctual, starting your day with a smile, and diving right into your tasks ...
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Member Solutions Representative
Fairlawn, OH · On-site
$18/hr
Credit unions are not-for-profit financial cooperatives, meaning their primary goal is to serve our communities, not make a profit. Our philosophy of People Helping People is foundational in our ...
New
Quick apply
Be Seen First
Member Solutions Representative
Fairlawn, OH · On-site
$18/hr
Credit unions are not-for-profit financial cooperatives, meaning their primary goal is to serve our communities, not make a profit. Our philosophy of People Helping People is foundational in our ...
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Every day, your work will help grow trust, visibility, and long-term success-both for the Credit Union and the communities we support. Directions Credit Union is an Equal Opportunity Employer: We ...
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Every day, your work will help grow trust, visibility, and long-term success-both for the Credit Union and the communities we support. Directions Credit Union is an Equal Opportunity Employer: We ...
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... help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of ...
Quick apply
Financial Service Representative
North Ridgeville, OH · On-site
$20 - $22/hr
... help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of ...
Financial Service Representative
North Ridgeville, OH · On-site
$20 - $22/hr
... help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of ...
Financial Service Representative
North Ridgeville, OH · On-site
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... help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of ...
... help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of ...
... help to keep both our rates and fees low. Every dollar of profit FFCCU makes is reinvested into the credit union and the community. FFCCU's foundation is local people making an impact on the lives of ...
Teller - Glenway Crossing
Cincinnati, OH · On-site
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Teller - Glenway Crossing
Cincinnati, OH · On-site
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At Cinfed Credit Union, we pride ourselves on being a member-first organization. As an employee, you're a member too! Our passion is helping our community and those who live in it. We've worked hard ...
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Operations Manager
Cleveland, OH · On-site
$56K/yr
This position collaborates closely with executive leadership by providing operational feedback supporting credit union initiatives, and helping implement strategies that enhance branch performance ...
Quick apply
Be Seen First
Operations Manager
Cleveland, OH · On-site
$56K/yr
This position collaborates closely with executive leadership by providing operational feedback supporting credit union initiatives, and helping implement strategies that enhance branch performance ...
Assistant Branch Manager - Western Hills
Cincinnati, OH · On-site
$21/hr
TruPartner Credit Union is looking for an Assistant Branch Manager to help run day-to-day branch operations, support and develop staff, and step in for the Branch Manager when needed. If you thrive ...
Quick apply
Assistant Branch Manager - Western Hills
Cincinnati, OH · On-site
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TruPartner Credit Union is looking for an Assistant Branch Manager to help run day-to-day branch operations, support and develop staff, and step in for the Branch Manager when needed. If you thrive ...
Streetsboro (in addition to other Western Market branches in the surrounding areas) Help People Improve Their Lives Financially At 7 17 Credit Union, we're committed to helping our members improve ...
Streetsboro (in addition to other Western Market branches in the surrounding areas) Help People Improve Their Lives Financially At 7 17 Credit Union, we're committed to helping our members improve ...
Union Helper information
See Ohio salary details
$9.60 - $10.66
2% of jobs
$10.66 - $11.72
4% of jobs
$11.72 - $12.78
6% of jobs
$13.71 is the 25th percentile. Wages below this are outliers.
$12.78 - $13.84
14% of jobs
$13.84 - $14.90
20% of jobs
The median wage is $15.08 / hr.
$14.90 - $15.96
18% of jobs
$16.51 is the 75th percentile. Wages above this are outliers.
$15.96 - $17.02
19% of jobs
$17.02 - $18.07
10% of jobs
$18.07 - $19.13
4% of jobs
$19.13 - $20.19
1% of jobs
$20.19 - $21.25
1% of jobs
$9
$15
$21
How much do union helper jobs pay per hour?
What is a union helper?
What skills and qualifications are needed to be a union helper?
What are the daily responsibilities of a union helper?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 15 days ago
Job description
- Direct and oversee all consumer and commercial collection activities.
- Develop and implement collection strategies designed to reduce delinquency, charge-offs, and credit losses.
- Establish performance objectives, productivity standards, and service expectations for collections personnel.
- Monitor departmental performance through key performance indicators (KPIs) and portfolio analytics.
- Ensure compliance with all applicable federal and state regulations governing collections practices.
- Promote a member-centered approach that balances loss mitigation objectives with empathy, professionalism, and service.
- Evaluate staffing needs and resource allocation to support portfolio growth and operational efficiency.
- Lead departmental training and professional development initiatives.
- Oversee all stages of consumer collections including:
- Early-stage delinquency
- Late-stage collections
- Skip tracing
- Charge-off management
- Recoveries
- Repossessions
- Deficiency balance collection
- Monitor delinquency trends by product type, risk grade, geographic segment, and other key metrics.
- Develop collection treatments and segmentation strategies to improve cure rates, encourage member engagement, and provide appropriate assistance options when available.
- Review and approve complex repayment arrangements and settlement recommendations that are fair, well-documented, and aligned with Credit Union policy.
- Coordinate with legal counsel regarding bankruptcy proceedings, judgments, and collection litigation.
- Manage the commercial special assets and workout function.
- Oversee administration of troubled commercial loans from transfer through resolution.
- Develop borrower-specific workout strategies designed to maximize recovery, minimize loss exposure, and support practical resolution options for member-borrowers when appropriate.
- Evaluate and approve:
- Loan modifications
- Forbearance agreements
- Extensions
- Restructures
- Settlement arrangements
- Collateral liquidation plans
- Participate in borrower meetings and negotiations involving distressed credits.
- Coordinate with commercial lending staff to identify emerging problem loans early and support a smooth, well-communicated transition to special assets when needed.
- Review updated financial information, collateral valuations, cash flow analyses, guarantor strength, and repayment capacity.
- Monitor covenant compliance and collateral performance for distressed borrowers.
- Oversee foreclosure, liquidation, and legal recovery actions when necessary, ensuring actions are appropriate, well-supported, and consistent with Credit Union values and regulatory expectations.
- Present workout and recovery recommendations to management, committees, and the Board as required.
- Analyze portfolio performance and emerging credit risk trends.
- Provide recommendations regarding allowance methodologies, charge-off practices, and risk mitigation strategies.
- Collaborate with Credit Risk, Commercial Lending, Consumer Lending, Finance, Compliance, and Member Experience teams to address portfolio concerns and support consistent member treatment.
- Identify systemic causes of delinquency and recommend underwriting, policy, or operational improvements.
- Support enterprise risk management initiatives through timely reporting and trend analysis.
- Monitor concentrations and adverse risk indicators impacting collection and recovery performance.
- Ensure compliance with:
- Fair Debt Collection Practices Act (FDCPA)
- Fair Credit Reporting Act (FCRA)
- Servicemembers Civil Relief Act (SCRA)
- Bankruptcy Code requirements
- UCC requirements
- NCUA regulations
- State collection, foreclosure, and repossession laws
- Internal policies and procedures
- Maintain collection and workout policies, procedures, and controls.
- Support regulatory examinations, audits, and independent reviews.
- Respond to examiner and auditor requests related to collections and special assets.
- Ensure appropriate documentation, reporting, and record retention standards are maintained.
- Develop and manage departmental budgets.
- Prepare monthly, quarterly, and annual reports for executive management and the Board.
- Report on:
- Delinquency trends
- Charge-offs
- Recoveries
- Repossessions
- Commercial workout activity
- Troubled credits
- Loss mitigation efforts
- Special asset performance
- Recommend reserve and loss forecasting assumptions based on portfolio conditions.
- Track department performance against strategic goals and risk appetite metrics.
- Recruit, develop, coach, and retain high-performing team members.
- Conduct performance evaluations and succession planning activities.
- Promote a culture of accountability, compliance, collaboration, continuous improvement, and service to members.
- Lead through change management initiatives and technology implementations.
- Maintain effective working relationships across lending, legal, compliance, risk management, and operations teams.
- Bachelor's degree in Business, Finance, Accounting, Economics, or related field; equivalent experience may be considered.
- Minimum 7 years of progressive experience in collections, special assets, credit administration, lending, or related field.
- Minimum 3 years of management experience.
- Experience managing consumer and commercial delinquency portfolios.
- Experience with commercial loan workouts, restructures, and recovery strategies.
- Strong working knowledge of bankruptcy, collateral liquidation, foreclosure, and repossession processes.
- Credit union or community banking experience.
- Commercial lending or credit underwriting background.
- Certified Credit Union Executive (CCUE), CBA, CRCM, or other relevant industry designation.
- Experience presenting to executive leadership, loan committees, and boards of directors.
- Strong knowledge of consumer and commercial lending practices.
- Advanced understanding of collections operations and recovery strategies.
- Ability to evaluate complex commercial workout situations and develop practical resolution strategies.
- Knowledge of financial statement analysis and cash flow assessment.
- Strong understanding of regulatory compliance requirements affecting collections and loan servicing.
- Excellent negotiation and conflict resolution skills.
- Ability to analyze portfolio data and identify risk trends.
- Strong verbal, written, and presentation skills.
- Ability to lead teams and drive performance through measurable results.
- Proficiency with collection systems, core processing platforms, reporting tools, and Microsoft Office applications.
- Competitive pay
- Benefits: several medical plan options, dental, free vision, free life and free disability insurance
- 6% matching and immediately vested 401(K) plan
- Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
- Opportunity for personal career growth, continued education and mentorship programs
- Volunteer opportunities impacting the local community
This position requires sitting; some reaching; frequent standing and walking; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds.
This is a Non-Collective Bargaining Unit
Telhio is an Equal Opportunity Employer
About Telhio Credit Union
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
51 - 200 Employees
Headquarters location
Columbus, OH, US
Year founded
1934