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Union Customer Service Jobs in Indiana (NOW HIRING)

SpartanNash

Lead Customer Service

Granger, IN

This role is responsible to provide and maintain a high standard of customer service in the store ... Union, Ticket Master, and all other media in accordance with policies. * Ensure that return-to ...

Rividium Inc

Customer Service Representative

Alexandria, IN · On-site

$14 - $19/hr

RiVidium Inc. is seeking a Customer Service Representative to serve as point of contact for ECC ... union agreements to determine appropriate response and/or advice/ course of action. * Answer ...

SpartanNash Company

Lead Customer Service

Granger, IN · On-site

This role is responsible to provide and maintain a high standard of customer service in the store ... Union, Ticket Master, and all other media in accordance with policies. * Ensure that return-to ...

SpartanNash

Lead, Customer Service

South Bend, IN · On-site

This role is responsible to provide and maintain a high standard of customer service in the store ... Union, Ticket Master, and all other media in accordance with policies. * Ensure that return-to ...

New

Wawa

Customer Service Associate

Richmond, IN · On-site

$15 - $18.75/hr

Store 7412 - Richmond, IN 47374 Part time JR117619 As a Customer Service Associate (CSA), you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Greenfield, IN · On-site

$15 - $18.75/hr

Store 7400 - Greenfield, IN 46140 Part time JR115941 As a Customer Service Associate (CSA), you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Sellersburg, IN · On-site

$15 - $18.75/hr

Store 7419 - Sellersburg, IN 47172 Part time JR119025 As a Customer Service Associate (CSA) you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Bedford, IN · On-site

$15 - $18.75/hr

Store 7425 - Bedford, IN 47421 Part time JR119489 As a Customer Service Associate (CSA) you are the ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Lafayette, IN · On-site

$15 - $18.75/hr

Store 7418 - Lafayette, IN 47905 Part time JR118664 As a Customer Service Associate (CSA) you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Muncie, IN · On-site

$15 - $18.75/hr

Store 7421 - Muncie, IN 47303 Part time JR118388 As a Customer Service Associate (CSA) you are the ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Plainfield, IN · On-site

$15 - $18.75/hr

STR07401 - Plainfield, IN 46168 Part time JR116082 As a Customer Service Associate (CSA), you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Daleville, IN · On-site

$15 - $18.75/hr

Store 7409 - Daleville, Indiana 46017 Part time JR115447 As a Customer Service Associate (CSA), you ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Westfield, IN · On-site

$15 - $18.75/hr

Store 7410 - Westfield, IN 46074 Part time JR115911 As a Customer Service Associate (CSA), you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Brownsburg, IN · On-site

$15 - $18.75/hr

Store 7423 - Brownsburg, IN 46112 Part time JR120361 As a Customer Service Associate (CSA) you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Indianapolis, IN · On-site

$15 - $18.75/hr

Store 7408 - Indianapolis, Indiana 46240 Part time JR119240 As a Customer Service Associate (CSA ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Scottsburg, IN · On-site

$15 - $18.75/hr

Store 7420 - Scottsburg, IN 47170 Part time JR118389 As a Customer Service Associate (CSA) you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Clarksville, IN · On-site

$15 - $18.75/hr

Store 7411 - Clarksville, IN 47129 Part time JR115799 As a Customer Service Associate (CSA), you ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

Wawa

Customer Service Associate

Anderson, IN · On-site

$15 - $18.75/hr

Store 7404 - Anderson, IN 46016 Part time JR116579 As a Customer Service Associate (CSA), you are ... Employee Credit Union * Paid Time Off * Employee Resource Groups *eligibility requirements may ...

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Showing results 1-20

All JobsUnion Customer Service JobsUnion Customer Service Jobs in Indiana

Union Customer Service information

See Indiana salary details

$9

$17

$25

How much do union customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for union customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a union customer service representative?

Union Customer Service representatives are professionals who assist members of labor unions by addressing their inquiries, resolving issues related to union benefits, membership, and contracts, and providing information about union policies. They act as a bridge between union members and union leadership, ensuring that members' concerns are heard and addressed in a timely manner. Their role often includes answering questions about dues, grievances, workplace rights, and helping members navigate union processes. Excellent communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a union customer service representative?

To thrive as a Union Customer Service Representative, you need strong communication skills, problem-solving abilities, and a good understanding of union policies and member benefits, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) systems, call center software, and union-specific databases is typically required. Exceptional interpersonal skills, patience, and conflict resolution abilities help representatives effectively address member concerns and foster trust. These competencies are crucial for ensuring member satisfaction, maintaining positive labor relations, and efficiently resolving issues within the union context.

How does being part of a union impact the daily work and responsibilities of a customer service representative?

Being part of a union as a customer service representative often means enjoying clearer work guidelines, structured breaks, and standardized processes for addressing workplace concerns. Union membership can also foster a collaborative environment, as representatives may participate in regular meetings to discuss workplace issues or improvements. Additionally, unions often provide support in resolving conflicts and negotiating benefits, giving employees a stronger collective voice. This can lead to a more supportive work environment and opportunities to contribute to positive changes in company policies.

What is the difference between Union Customer Service vs Customer Service Representative?

AspectUnion Customer ServiceCustomer Service Representative
CredentialsMay require union membership or specific union certificationsTypically requires high school diploma or equivalent; certifications vary by industry
Work EnvironmentUnionized workplaces, often in public sector or large corporationsVarious industries, including retail, telecom, and finance
Employer & Industry UsageEmployers with unionized staff, such as government agencies or large unionsBroadly used across private and public sectors
Search & Comparison IntentPeople comparing unionized roles with non-union roles in customer serviceIndividuals seeking customer service roles or career info

Union Customer Service roles typically involve union membership and work in unionized environments, often with additional benefits and protections. Customer Service Representatives work across various industries with diverse employer types, focusing on customer interaction without necessarily union affiliation.

How do I get a job working for a union customer service?

To work as a union customer service representative, you should gain experience in customer service roles, develop strong communication skills, and understand union policies and labor laws. Many positions require a high school diploma or equivalent, and some may prefer or require relevant certifications or union membership. Applying through union websites, job boards, or directly contacting union offices can help you find available positions.

What are the most commonly searched types of Customer Service jobs in Indiana?

The most popular types of Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Union Customer Service jobs?

Cities in Indiana with the most Union Customer Service job openings:

Union Customer Service jobs near you
Infographic showing various Union Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Member Service Representative/Teller-Bedford

Service Credit Union

Bedford, IN

$21/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!


We're committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a Member Service Representative Teller at our Bedford branch location. This role is a great step for anyone interested in a banking career with growth opportunities.

"Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience."

Pay: $21.00, flexible based on experience.

Benefits Include:

  • Great health and dental benefits starting day one!
  • PTO, long-term disability, and paid holidays.
  • 401k with 8% company contribution after one year of employment.
  • Paid leave policy after 12 consecutive months of employment.
  • Free confidential mental health support program with Talkspace
  • Free identify theft protection through IdentityForce
  • Tuition reimbursement.
  • Training and career growth opportunities.

A Day in the Life:

  • Accurately process all transactions maintaining proper security and exercising good judgement.
  • Open and close member accounts.
  • Provide outstanding service, problem resolution and needs-based selling.
  • Create a positive member experience every time through confidence and enthusiasm.
  • Build and retain member relationships through service quality.
  • Regular and reliable attendance is an essential function of this position.
  • Perform other duties as assigned.

Experience and Qualifications:

  • Cash handling experience desired.
  • Customer service or retail experience preferred.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or equivalent required.

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer

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