Position Title: Kitchen Manager
Location: Gentle Ben's
Salary: 55k-68k
Expected Weekly Hours:
- 45 hours (summer / winter break)
Position Overview
Gentle Ben's is high volume kitchen where the Kitchen Manager works on the line, in addition to these duties.
The Kitchen Manager is responsible for leading all Back of House operations at Gentle Ben's. This role requires a balance of strong kitchen leadership, clear standards, and a people-first management approach that aligns with UniConcepts' culture and values.
The Kitchen Manager is expected to create a positive, respectful, and supportive work environment where team members are motivated to perform at a high level. Fear-based or intimidation-driven management is not acceptable. Leadership at UniConcepts is rooted in professionalism, consistency, accountability, and mutual respect.
Core Responsibilities
Leadership, Culture & Team Development
- Lead the Back of House with professionalism, consistency, and respect
- Maintain a positive kitchen culture, including during high-volume or challenging periods
- Set clear expectations for performance, cleanliness, and behavior, and hold staff accountable
- Create and maintain a structured kitchen training program using written recipes and visual tools
- Provide ongoing coaching and feedback to support employee performance and growth
Food Quality & Kitchen Operations
- Oversee all food preparation and kitchen activities
- Ensure recipes, portions, and preparation standards are followed consistently
- Partner with the General Manager and Ownership on menu development, changes, and recipe accuracy
- Ensure quality, consistency, and efficiency during service
Systems, Cost Control & Administration
- Station-specific standards and training materials
- Compare actual vs. theoretical food costs
- Conduct weekly inventory until food cost control is established, then transition to monthly inventory
- Place food and supply orders while comparing pricing to ensure cost efficiency
Health, Safety & Cleanliness
- Ensure compliance with health department regulations, sanitation standards, and food safety requirements
Qualifications
- Ability to pass a required background check
- Current Food Handler Management certification
- Proven experience leading a professional kitchen
- Strong leadership, organization, and communication skills
- Ability to delegate responsibilities and follow up consistently
- Working knowledge of kitchen systems and tools such as XtraChef and Toast
BENEFITS
- Eligibility for company health insurance in accordance with UniConcepts benefits policy
- Three (3) weeks of paid time off annually, accrued and scheduled in accordance with company policy