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Uline Customer Service Jobs (NOW HIRING)

Uline

Customer Service Representative

Kenosha, WI · On-site

$27 - $32/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Why ...

ULINE

Customer Service Representative

Gurnee, IL

$32/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Why ...

Uline

Customer Service Representative

Reno, NV

$25 - $30/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours:

Uline

Customer Service Representative

Braselton, GA

$25 - $30/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours:

ULINE

Customer Service Representative

Jefferson, GA

$30/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours:

ULINE

Senior Customer Service Manager

Braselton, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

ULINE

Customer Service Department Manager

Irving, TX · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch- Irving, TX ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

ULINE

Customer Service Department Manager

Kenosha, WI

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Senior Customer Service Manager

Braselton, GA · On-site

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

ULINE

Senior Customer Service Manager

Buford, GA

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

ULINE

Customer Service Representative

Centralia, WA

$30/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours:

ULINE

Customer Service Representative

Sumner, WA · On-site

$30/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours:

ULINE

Customer Service Representative

Tacoma, WA

$30/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours:

ULINE

Customer Service Representative

Jefferson, GA · On-site

$30/hr

As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours:

ULINE

Senior Customer Service Manager

Gainesville, GA

$18 - $24.75/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

ULINE

Senior Customer Service Manager

Buford, GA · On-site

$17.50 - $24.25/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

ULINE

Senior Customer Service Manager

Athens, GA · On-site

$18.50 - $25.50/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

ULINE

Senior Customer Service Manager

Jefferson, GA · On-site

$17.75 - $24.50/hr

Senior Customer Service Manager Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 ... Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you ...

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All JobsUline Customer Service Jobs

Uline Customer Service information

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How much do uline customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for uline customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Uline Customer Service vs Uline Sales Representative?

AspectUline Customer ServiceUline Sales Representative
Required CredentialsHigh school diploma or equivalent; excellent communication skillsHigh school diploma or higher; strong communication and negotiation skills
Work EnvironmentCall center or office setting, assisting customers via phone or emailOffice setting, engaging with clients and promoting products
Employer & Industry UsageBoth roles are employed by Uline, within the logistics and supply chain industryBoth roles are employed by Uline, within the logistics and supply chain industry

Uline Customer Service focuses on assisting customers with orders, inquiries, and support, primarily through communication channels. Uline Sales Representatives actively promote products, build client relationships, and generate sales. While both roles require strong communication skills and are based in similar environments, their primary functions differ—customer service centers on support, whereas sales roles focus on business development.

What does a Uline Customer Service representative do?

A Uline Customer Service representative assists customers by answering questions, processing orders, handling returns, and resolving concerns related to Uline's products and services. They respond to inquiries via phone, email, and live chat, ensuring that customers have a positive experience. Representatives also provide product information, track shipments, and work closely with other departments to address customer needs efficiently.

What are the key skills and qualifications needed to thrive as a Uline Customer Service Representative, and why are they important?

To thrive as a Uline Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with CRM software, order processing systems, and basic Microsoft Office applications is typically expected. Outstanding problem-solving abilities, patience, and a customer-focused attitude are essential soft skills in this role. These qualifications ensure accurate order handling, efficient issue resolution, and a positive customer experience, which are critical to Uline’s service reputation.

How does the Uline Customer Service team typically collaborate with other departments to resolve complex customer issues?

Uline Customer Service representatives often work closely with teams like Warehouse, Shipping, and Sales to address customer concerns that require input beyond standard procedures. For example, if a customer reports a delivery issue or needs a special order, representatives coordinate with the Warehouse to track shipments or verify inventory, and consult with Sales for pricing or product details. This collaborative environment ensures that customers receive comprehensive solutions quickly, and also provides valuable cross-departmental learning for team members.
More about Uline Customer Service jobs
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What states have the most Uline Customer Service jobs? States with the most job openings for Uline Customer Service jobs include:
What job categories do people searching Uline Customer Service jobs look for? The top searched job categories for Uline Customer Service jobs are:
Uline Customer Service jobs near you
Customer Service Department Manager - Bilingual

Customer Service Department Manager - Bilingual

ULINE

Irving, TX • On-site

$85K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 10 days ago

Uline rating

8.3

Company rating: 8.3 out of 10

Uline

Based on 107 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 11,855 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 96%

    96% say their health insurance is affordable

    say their health insurance is affordable

  • 85%

    85% say they get enough training

    say they get enough training

Featured by Uline, based on 107 Breakroom Quiz responses from their frontline employees

Job description

Customer Service Department Manager - Bilingual
Pay from $85,000 to $100,000 per year
Texas Branch - Irving, TX
Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Bilingual Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
  • Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.
  • Manage the daily activities of various Customer Service departments.
  • Evaluate team procedures and identify areas for improvement.
  • Review performance reports and suggest ways to increase efficiency.
  • Resolve escalated customer issues promptly.

Minimum Requirements
  • Bachelor's degree.
  • Bilingual (English / Spanish) - fluent in both verbal and written forms.
  • 3+ years of customer service management experience.
  • Demonstrated ability to effectively coach and develop a high-performing team.

Benefits
  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Employee Perks
  • Best-in-class, clean, modern air-conditioned facilities.
  • First-class fitness center and beautifully maintained walking paths.

About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-CM1
#LI-TX001
(#IN-TXMANC)
#ZR-TXCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.

What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

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