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Job Description
At UCSF Benioff Children's Hospital, we recognize the challenges and stress that hospitalization, illness, or injury can bring to patients and their families. Clinical Social Workers play a key role in helping patients and families navigate these psychological stressors, providing support across all areas of the hospital. As integral members of the healthcare team, our Social Workers strive to reduce health disparities.
The Clinical Social Worker II or Clinical Social Worker III (LCSW) will provide comprehensive psychosocial support to patients and families within UCSF Benioff Children's Hospital - San Francisco in Adolescent Medicine in both inpatient and outpatient settings. Responsibilities include psychosocial assessments, crisis intervention, counseling, brief therapeutic interventions, consultation, education, community linkage, and facilitating the plan of care across the healthcare continuum.
The CSW II/III collaborates with the care team to coordinate resources and services, ensuring timely and safe discharges while addressing patients' psychosocial needs. They act as consultants to service lines, clinical teams, and departments, and participate in program development and quality improvement initiatives.
The CSW III brings advanced clinical expertise, distinguished by leadership in program planning, education, clinical supervision, and consultation. Both CSW II and III practice in alignment with UCSF's mission of Caring, Healing, Teaching, and Discovering, and adhere to UCSF's Everyday PRIDE values: Professionalism, Respect, Integrity, Diversity, and Excellence.
Social work services are provided to all patients, regardless of gender, gender identity, sexual orientation, social, cultural, educational, or religious background, language, age, ancestry, citizenship, color, national origin, race, presence of mental or physical disability, source of payment for care, medical condition, marital status, or veteran status.
Responsibilities
1. Provide psychosocial assessment, crisis intervention, counseling, information, referral and linkage to
community referrals for patients, their families and staff.
2. Active member of the interdisciplinary team, specifically on complex psychosocial cases, contributing to
team goal setting and plan of care.
3. Inpatient CSWII/III develops and implements a safe discharge plan while the outpatient CSWII/III facilitates
continued care planning. Focus for both is to address the biopsychosocial needs and adjustment to illness of
the patient and their family while in collaboration with the interdisciplinary team members.
4. Assess, intervene with and report domestic violence, child/elder abuse and other reportable situations in
accordance with legal mandates and UCSF policy and procedure.
5. Screen for suicidal/homicidal ideation and follow legal mandates, UCSF policy and procedures to assure
patient safety. Collaborate with UCSF Psychiatry, Child or Mobile Crisis and other appropriate teams on
cases meeting criteria for psychiatric holds or complex behavioral health concerns.
6. Consult on challenging custody issues to clarify decision-making capacity, identify surrogate decision
maker, facilitate completion of Advance Health Care Directive and/or POLST; when appropriate coordinate
application for probate conservatorship or court order.
7. Knowledge and utilization of the Diagnostic and Statistical Manual (DSM).
8. Knowledge and skill with substance use and dependence assessment and intervention strategies, mental
illness, end of life/bereavement, benefits and entitlements, and adjustment to illness.
9. Complies with Department standards for timely submission, accuracy and completeness of documentation
in the Medical Record and collects all required statistical data.
10. Facilitates patient and family groups. Coordinate and facilitate patient and family meetings with the
interdisciplinary team.
11. Attends department, hospital and community in-services related to field of practice.
12. May facilitate department, hospital and community in-services related to field of practice.
13. Participate in quality improvement activities and program planning for the Department, Hospital and Service Lines.
14. As available and under the direction of the Social Work Supervisor, CSW III's provide clinical supervision
to CSW II staff for the purpose of LCSW licensure in compliance with the California Board of Behavioral
Sciences (BBS).
15. Participates in coverage as needed and assigned.
16. Compliant with all UCSF policies relevant to scope of work.
17. Other duties as assigned.
Qualifications
REQUIRED

1. Master's degree from a CSWE accredited school of Social Work.
2. Current California State License of Clinical Social Work in good standing (CSW III).
3. Experience (internship/career) in a healthcare, mental health, and/or child protection working with children and families.
4. Experience in crisis de-escalation and trauma informed care.
5. Knowledge and abilities essential to the successful performance of the duties assigned to the position.
6. Demonstrates resourcefulness, effective written and oral communication, diplomacy, and organizational and analytic skills.
7. Self-directed, assertive and creative in problem solving, systems planning and patient care management in a high-volume work environment.
8. Ability to work effectively and collaboratively with interdisciplinary teams.
9. Proficient text/pager, telephone, and computer skills including the use of the internet.
10. This position requires flexibility to orient and work at all UCSF Medical Center locations.

PREFERRED

1. Experience working with pediatric/adolescent patients, preferred.
2. Second language, Spanish.