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Uc Tier Support Engineer Jobs (NOW HIRING)

Node.Digital

UC Field Support Engineer

Washington, DC · On-site

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident ...

Node.Digital

UC Field Support Engineer

Washington, DC · On-site

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident ...

Node.Digital

UC Field Support Engineer

Washington, DC · On-site

UC Field Support Engineer Location: Washington, DC Preferred: US Citizenship The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident ...

Acuity Brands, Inc.

UC&C Support Engineer

Conyers, GA · On-site

Job Summary UC&C Support Engineer - The UC&C Subject Matter Expert serves as the primary technical authority for Unified Communications & Collaboration solutions, with a specialized focus on ...

Acuity, Inc.

UC&C Support Engineer

Conyers, GA · On-site

Job Summary UC&C Support Engineer - The UC&C Subject Matter Expert serves as the primary technical authority for Unified Communications & Collaboration solutions, with a specialized focus on ...

Lyra Technology Group

Support Engineer- Tier II

Eagan, MN · Hybrid

$70K - $75K/yr

The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and ...

Lyra Technology Group

Support Engineer- Tier II

Eagan, MN · On-site

$70K - $75K/yr

The Tier II Support Engineer will work out of one of our clients' headquarters as part of an IT team to diagnose and troubleshoot technical issues, maintain computer systems, and provide remote and ...

Lincoln IT

Tier I Support Engineer

East Hampton, NY · On-site

Tier I Support Engineer Job Overview Lincoln Computer Services is seeking a full-time Tier I Support Engineer to join our team supporting clients throughout New York City and Long Island. This role ...

Lincoln IT

Tier I Support Engineer

East Hampton, NY · On-site

Tier I Support Engineer Job Overview Lincoln Computer Services is seeking a full-time Tier I Support Engineer to join our team supporting clients throughout New York City and Long Island. This role ...

Prosum

Tier 2 Support Engineer

El Segundo, CA · On-site

We are urgently looking for a Tier 2 Support Engineer. The person selected for the role will: * Configure and support internal and/or external systems * Maintain all systems, applications, security ...

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Uc Tier Support Engineer information

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How much do uc tier support engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for uc tier support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What are popular job titles related to Uc Tier Support Engineer jobs?

For Uc Tier Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Uc Tier Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $82,930 per year, or $39.9 per hour.

UC Field Support Engineer

Camp Springs, MD • On-site

Node.Digital
Software Development • 11 - 50 employees
Learn more about Node.Digitalexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Job description

UC Field Support Engineer Location: Maryland, Camp Springs Preferred: US Citizenship Job Description

The UC Field Support Engineer will be responsible for delivering technical support for UC systems, including incident resolution, hardware and endpoint troubleshooting, and coordination with centralized support teams to ensure continuity of operations. This individual will support the day-to-day operation and maintenance of UC infrastructure, ensuring uninterrupted, secure, and high-quality UC services across all USCIS locations. The role includes supporting the transition toward a cloud-native, Microsoft Teams-based UC environment, coordinating security and compliance requirements, and contributing to continuous modernization initiatives.

Required Skills
  • Strong expertise in UC infrastructure technologies, including Avaya Government Cloud telephony, Cisco Unified Communications infrastructure, and Microsoft Teams collaboration services.
  • Proficiency in hardware and endpoint troubleshooting, incident resolution, and technical support.
  • Experience in managing service delivery and ensuring compliance with defined SLAs.
  • Technical knowledge of hybrid on-premises and cloud environments.
  • Ability to analyze performance data, service trends, and workload metrics.
  • Excellent communication and collaboration abilities to work with cross-functional teams and stakeholders.
  • Strong problem-solving skills to detect and resolve UC service issues.
Nice To have Skills
  • Familiarity with integration requirements and modernization objectives for UC solutions.
  • Knowledge of architectural leadership for enterprise UC solutions.
  • Advanced technical and operational expertise across UC services.
Certifications
  • Relevant certifications in UC systems and solutions, such as Cisco Certified Network Professional (CCNP) Collaboration or similar.
  • Certifications in cloud services, such as Microsoft Certified: Azure Solutions Architect Expert or similar.

We are proud to offer competitive compensation and benefits packages to include:

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Health Saving Account
  • 401K matching
  • Three weeks of PTO/Sick
  • 11 Paid Holidays
  • Pre-Approved Online Training
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