Client:ย CAI/State of Georgia (Hybrid)
Location: Atlanta, GA
12+ Monthsย
Visa: No H1B\
LinkedIn and Local preferred
Interview: 2 rounds with State of Georgia
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Background:ย
The State of Georgia is implementing a State-based Exchange (SBE), Georgia Access, to improve access to affordable, quality health insurance for residents. The Go-live date for the SBE was November 1, 2024. The SBE is being implemented as a new division within the Office of Commissioner of Insurance and Safety Fire (OCI).ย The goals of Georgia Access are to increase competition, innovation, and private sector investment in Georgiaโs market, improve the shopping and enrollment experience for consumers, and reduce the number of uninsured Georgians. Georgia Access is designed to enhance consumer choice by facilitating a more competitive marketplace with Georgiaโs private-sector partners providing innovative solutions for enrollment. Consumers will have the option to shop for, compare, and enroll in qualified health plans (QHPs) and stand-alone dental plans (SADPs) through certified web-brokers and health insurance carriers in addition to the Stateโs consumer portal. Georgia Access will be the nationโs first SBE that offers both private- and public-sector enrolment channels for consumers. The State will also certify Navigators and Certified Application Counselors (CACs) to provide consumer assistance.ย Georgia Access is comprised of several technology providers, partners, and interfaces. In the current plan, a contracted vendor will implement and maintain the Georgia Access Eligibility and Enrollment System as a Software-as-a-Service (SaaS) product. The Eligibility and Enrollment System will have several interfaces with federal and state systems, including the Federal Data Services Hub, the Centers for Medicare & Medicaid Services (CMS), Internal Revenue Service (IRS), and the Stateโs Medicaid eligibility system. In addition, the Eligibility and Enrollment System interfaces with health insurance carriers for consumer Enrollment information and with private sector partners (e.g., web-brokers) for plan shopping and selection. Georgia Access must maintain compliance with HIPAA, PHI, and PII across all vendors and systems.
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Position Overview:
The UAT Lead will oversee the User Acceptance Testing (UAT) efforts for Georgia Access, ensuring that the Eligibility and Enrollment System, Consumer Portal, Agent Portal, EDE partners, partner integration items which are relevant and website function as expected. The role requires a blend of technical expertise, project management experience, and stakeholder coordination to manage test planning, execution, defect tracking, and release readiness.The UAT Lead will collaborate with business stakeholders, technology vendors, and cross-functional teams to drive a successful testing lifecycle, ensuring compliance with federal and state regulations to drive UAT Success. The candidate will be responsible for writing the scenarios for the requirements, derive the test cases, review the test cases with the business and stake holders, handle the environment readiness, Entry and Exit criteria presentations and review with the stake holders. Ask the relevant questions. Bring new processes to streamline and ensure the team follows the strategy, capture lessons learned with few metrics to baseline the quality.ย Local candidates only as they will be required to work onsite 3 days per week.ย
Key Responsibilities
UAT Strategy & Planning
โขย Develop and implement comprehensive UAT strategies aligned with business requirements and regulatory compliance.
โขย Define and enforce UAT entry and exit criteria, ensuring alignment with quality standards.
ย Create and manage test plans, scenarios, and test cases in collaboration with business analysts, developers, and end users.
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Execution & Oversight
โขย ย Lead and coordinate UAT execution across multiple workstreams, ensuring timely completion.
โขย ย Oversee test execution performed by vendors and internal teams, ensuring traceability and defect resolution.
โขย ย Implement test automation strategies to improve efficiency and reduce manual effort.
โขย ย Participate in defect triage discussions and drive resolution in coordination with developers, system architects, and business owners.
โขย Perform risk-based testing and impact analysis to ensure comprehensive test coverage.
โขย Lead data validation and integration testing across multiple systems, ensuring accuracy and consistency.
โขย Knowledge on performance and load testing coordination with technology/EDE partners. help define high-traffic test scenarios and review results.
โขย Coordinating defect resolution across internal and external teams to ensure compliance-driven fixes
โขย Should ensure accurate eligibility determination and system-to-system reconciliation.
ย ย Stakeholder Management & Reporting
โขย Work closely with business, IT, policy, and vendor teams to facilitate testing activities and address blockers.
โขย Communicate UAT progress, risks, and issues to senior leadership through dashboards and reports.
โขย Conduct weekly status meetings, risk assessments, and post-mortem analysis for continuous improvement.
โขย Collaborate with the Release Management team to ensure a seamless go-live process.
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Process Improvement & Compliance
โขย Enhance testing processes by implementing best practices from leading consulting firms (e.g., Agile frameworks, DevOps integration, testย ย ย ย ย ย ย ย automation).
โขย Ensure adherence to HIPAA, PHI, and PII regulations in all testing activities.
โขย Optimize test strategies based on lessons learned from previous release
โขย Maintain UAT documentation, including test scripts, defect logs, and status repor
Education & Years of Experience
โขย Bachelorโs degree and at least 6 years of relevant professional experience.
โขย Master's degree in a relevant field may be substituted for 2 years of experience.
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Experience, Knowledge, & Skills
oย 5+ years of experience in UAT, quality assurance, and software testing.
oย Experience managing programs involving multiple stakeholders and/or vendors.
oย Ability to thrive in complex and evolving environments.
oย Exceptional interpersonal, problem-solving, and analytical skills.
oย Strong project management experience, preferably in a consulting or government environment.
oย Experience working with multi-vendor environments and in managing outsourced testing teams
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Knowledge of Agile and Scrum for testing.
Hands-on experience with test management tools (JIRA, ALM, etc.).
oย Expertise in cloud-based SaaS solutions and API testing.
oย Familiarity with data analytics, SQL, and business intelligence tools for validation.
oย Understanding of software development lifecycle (SDLC) and release management.
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Skills:
oย Strong problem-solving, analytical, and stakeholder management skills.
oย Experience with test management tools, defect tracking systems, and UAT governance.
oย Ability to work in a fast-paced, multi-vendor environment
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Preferred Qualifications
โขย Certifications in PMP, ISTQB, or CSM is good to have
โขย Experience with CMS integrations and requirements.
โขย Experience with test automation tools (Selenium, Tosca, or Cypress).
โขย Experience with state health insurance Exchanges, the federal Exchange, or EDE partners.
โขย Understanding of the Affordable Care Act (ACA) and the individual market, including federal and state health insurance policies and programs.
โขย Experience working with and/or processing 834 enrollment files.
โขย Experience working in and/or with governmental agencies.
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Key Enhancements & Skillsets:
Analytical Thinking & Problem-Solving โ Emphasized risk assessment, impact analysis, and test optimization. Project Management & Agile โ Integrated Agile, Scrum, and SAFe methodologies for better test execution. Technical Proficiency โ Added cloud-based testing, automation tools, API validation, and SQL querying. Stakeholder Collaboration โ Strengthened business-technology alignment and vendor coordination. Process Improvement โ Incorporated test automation, DevOps integration, and best practices for continuous improvement.ย