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Truconnect Jobs (NOW HIRING)

TRUCONNECT COMMUNICATIONS INC

Mgr Store

Fresno, CA · On-site

The Retail Store Manager is responsible for managing the day-to-day operations and personnel of TruConnect retail store. Duties include recruiting, staffing, training, coaching and supervising ...

TRUCONNECT COMMUNICATIONS INC

Associate

Fresno, CA · On-site

$16.90/hr

TruConnect is looking for a motivated full-time Associate. We are seeking talented sales professionals who are passionate about making money and advancing their careers. You will help customers ...

TRULAND Equipment

Ag Sales Account Manager

Woodburn, IN · On-site

... and TRUConnect, ensuring customer expectations are met or exceeded. * Represents the dealership for the sale of all equipment, aftermarket, and technology-based products and services to assigned ...

TRULAND Equipment

Ag Sales Account Manager

Wabash, IN · On-site

... and TRUConnect, ensuring customer expectations are met or exceeded. * Represents the dealership for the sale of all equipment, aftermarket, and technology-based products and services to assigned ...

TRULAND Equipment

Ag Sales Account Manager

Woodburn, IN · On-site

... and TRUConnect, ensuring customer expectations are met or exceeded. * Represents the dealership for the sale of all equipment, aftermarket, and technology-based products and services to assigned ...

TRULAND Equipment

Ag Sales Account Manager

Wabash, IN · On-site

... and TRUConnect, ensuring customer expectations are met or exceeded. * Represents the dealership for the sale of all equipment, aftermarket, and technology-based products and services to assigned ...

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How much do truconnect jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for truconnect in the United States is $27.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.97 per hour, depending on experience, location, and employer.

What is a TruConnect?

A TruConnect job typically involves working for TruConnect, a company that provides wireless services, particularly through government-subsidized programs like Lifeline and the Affordable Connectivity Program. Employees may work in sales, customer service, technical support, or field representative roles, helping customers access free or low-cost mobile services. Job responsibilities often include assisting with applications, explaining plans, and ensuring compliance with federal program guidelines. Depending on the role, employees may work in retail locations, call centers, or as independent agents in the field.

What are the key skills and qualifications needed to thrive in the TruConnect position?

To excel as a representative at TruConnect, you should have strong customer service skills, sales aptitude, and basic computer literacy, often supported by prior experience in retail or telecommunications. Familiarity with CRM systems, mobile device activation platforms, and knowledge of government assistance phone programs are commonly expected. Effective communication, patience, and problem-solving abilities help individuals provide excellent service to diverse customer populations. These competencies ensure team members can efficiently assist clients, resolve issues, and contribute positively to company goals.

What are some common challenges representatives face while working at TruConnect?

TruConnect representatives often encounter challenges such as assisting customers with limited technical knowledge, navigating complex government program qualifications, and meeting performance metrics in a fast-paced environment. They may also need to handle inquiries both in-person and over the phone, requiring adaptability and strong multitasking skills. Support and ongoing training are typically provided to help representatives learn about products, services, and regulatory requirements. Overcoming these challenges can lead to valuable experience and new opportunities for growth within the telecommunications industry.

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Truconnect jobs near you
Infographic showing various Truconnect job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,641 per year, or $27.2 per hour.

Mgr Store

Fresno, CA • On-site

TRUCONNECT COMMUNICATIONS INC
Telecommunications • 11 - 50 employees
Learn more about TRUCONNECT COMMUNICATIONS INCexternal

Full-time

Re-posted 7 hours ago

Job description

Job Title: Retail Manager


 
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

 

Job Description

Job Summary: The Retail Store Manager is responsible for managing the day-to-day operations and personnel of TruConnect retail store. Duties include recruiting, staffing, training, coaching and supervising employees, and managing store’s daily operations within goals and expectations. Will establish and maintain an environment to support sales and service.

Duties & Responsibilities: Key functions include the following (other duties may be assigned)

  • Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image.
  • Responsible for reviewing the quality of orders submitted by individual sales agent and ensuring quality standards are met.
  • Effectively coordinate and manage sales and customer support activities
  • Document disciplinary actions, performance evaluations, and reports incidents to Human Resources and Management regarding any violations of company policy/procedures and preparing related documentation.
  • Ensures adequate staffing by recruiting and hiring new employees
  • Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of–sale terminals
  • Effective management of Inventory control.
  • Manages daily cash handling and account payable activity.
  • Compute monthly sales reports for management to review
  • Ensure safety and security standards are met
  • Stay current on new technologies and competitive environment
  • Manage monthly targets for sales agents and review monthly results with sales team.
  • Successfully motives staff to meet/exceed sales targets, provide superior service and project positive company image
  • Resolves customer escalations by working closely with internal departments.
  • Ensure Truconnect store presentation is up to company standards.
  • Analyzes various business reports for strategic planning purposes
  • Ensure safety and security company standards are met
  • Provide strategic direction to ensure the communication, implementation and execution of marketing programs
  • Facilitate meetings such as training sessions and other promotional events

 

Qualifications: The Store Manager position requires 100% involvement with both employees and customers. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 3-5 years sales management experience in telecommunications and/or retail industry
  • Must be Bilingual (English/Spanish). Fluent in Spanish.
  • Experience in an environment requiring multi-tasking
  • Ability to work extended hours, including evenings and weekends and holidays
  • Strong organizational skills and attention to detail.
  • Strong communication, leadership, and presentation skills.
  • Experience in employee management and ability to get measurable results.
  • Sets high standards of performance for self and others
  • Ability to operate a computer, wireless equipment, iPad Tablet, MS Word, MS Excel, MS PowerPoint and web-based applications.

 

Education Level: High School Diploma (Required), Bachelor's Degree (Preferred), or equivalent experience

Compensation: Salary Base + Commission

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