ZipRecruiter

Log In

1

Troubleshooting Jobs (NOW HIRING)

AAA United States Inc

Technical Troubleshooter

Everett, WA · On-site

$41K - $51K/yr

Perform methodical troubleshooting and fault isolation on aerospace components, assemblies, and systems * Diagnose failures using schematics, technical drawings, maintenance manuals, and test ...

AAA USA Inc

Technical Troubleshooter

Everett, WA · On-site

$41K - $51K/yr

Perform methodical troubleshooting and fault isolation on aerospace components, assemblies, and systems * Diagnose failures using schematics, technical drawings, maintenance manuals, and test ...

RADIO DESIGN LABS INC

Tester / Troubleshooter

Prescott, AZ · On-site

$17.75 - $22.50/hr

This role is hands-on and technical, involving product testing, troubleshooting, inspection, documentation, and collaboration with assembly and production teams. The right person enjoys figuring out ...

next page

Showing results 1-20

All JobsTroubleshooting Jobs

Troubleshooting information

See salary details

$14

$29

$42

How much do troubleshooting jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for troubleshooting in the United States is $29.37, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.89 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in troubleshooting roles, and how can they effectively address them?

Professionals in troubleshooting roles often encounter challenges such as diagnosing complex, unfamiliar issues, managing time pressures, and communicating technical information to non-technical stakeholders. To effectively address these, it’s important to follow systematic diagnostic processes, document findings thoroughly, and prioritize tasks based on urgency and impact. Additionally, collaborating with team members and leveraging knowledge bases or escalation channels can help resolve particularly challenging problems and prevent recurrence.

What is the difference between Troubleshooting vs Network Technician?

AspectTroubleshootingNetwork Technician
Primary FocusIdentifying and resolving technical issues across various systems and devicesInstalling, maintaining, and repairing network infrastructure and connectivity
Required SkillsProblem-solving, diagnostic skills, technical knowledge of hardware/softwareNetworking protocols, hardware setup, cabling, network security
Work EnvironmentVaries; offices, data centers, field serviceData centers, offices, telecommunications environments
CertificationsCompTIA A+, Network+, relevant vendor certificationsCompTIA Network+, Cisco CCNA, similar networking certifications

While troubleshooting involves diagnosing and fixing a wide range of technical problems, a network technician specializes in maintaining and repairing network systems. Both roles require technical certifications and problem-solving skills, but troubleshooting is broader, covering various devices and systems, whereas network technicians focus specifically on network infrastructure.

What are the key skills and qualifications needed to thrive in a troubleshooting role, and why are they important?

To thrive in a troubleshooting role, you need strong analytical thinking, problem-solving skills, and a solid understanding of relevant technical systems or products, often supported by related certifications or experience. Familiarity with diagnostic tools, ticketing systems, and industry-specific software is typically required. Excellent communication, patience, and attention to detail are crucial soft skills for effectively resolving issues and supporting users. These competencies are vital for quickly identifying root causes, minimizing downtime, and ensuring customer satisfaction.

What is troubleshooting?

Troubleshooting is the process of diagnosing and resolving problems or issues in systems, devices, or processes. It involves identifying the root cause of a malfunction or error and taking steps to fix it, often through systematic testing and elimination of possible causes. Troubleshooting is a critical skill across various industries, especially in technical support, IT, engineering, and electronics. Effective troubleshooting helps minimize downtime and ensures that equipment or systems operate efficiently.
More about Troubleshooting jobs
What cities are hiring for Troubleshooting jobs? Cities with the most Troubleshooting job openings:
What are the most commonly searched types of Troubleshooting jobs? The most popular types of Troubleshooting jobs are:
What states have the most Troubleshooting jobs? States with the most job openings for Troubleshooting jobs include:
What job categories do people searching Troubleshooting jobs look for? The top searched job categories for Troubleshooting jobs are:
Troubleshooting jobs near you
Infographic showing various Troubleshooting job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 4% Part Time, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,094 per year, or $29.4 per hour.
ICQA Administrator - Troubleshooting, China Grove - Full Time

ICQA Administrator - Troubleshooting, China Grove - Full Time

Macy's

China Grove, NC • On-site

$20.13 - $32.57/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Macy's rating

6.2

Company rating: 6.2 out of 10

Based on 844 frontline employees who took The Breakroom Quiz

7th of 21 rated department stores

Job description


Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
Responsible for researching, troubleshooting and resolving systemic and physical facility level inventory issues. Provide effective communication of related accuracy issues to facility management that could impede accurate and timely financial booking. Perform other duties as assigned.
Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.
What You Will Do
  • Interest in and affinity for problem solving, investigating, and troubleshooting issues
  • Interest in and affinity for researching issues using various tools: Mainframe, WM and other apps
  • Ability to make connections and inferences based on limited data; initiative to explore potential root cause and determine best resolution
  • Initiative to ask questions, make suggestions, make on the spot decisions
  • Ability to key accurately and productively using PC's, hand-held computers or other such devices
  • Recognize situations that will impact system integrity & issues. Use judgment to communicate alerts to internal Facility Management to prevent escalation of issues
  • Within multiple systems, use knowledge & judgment to perform adjustments if needed
  • Maintain organized documents per the Supply Chain documentation retention policy
  • Follow all Standard Operating Procedures and safety/security guidance
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Who You Are
  • Candidates with a High School Diploma or equivalent are encouraged to apply
    • Inventory experience preferred
    • Two years of experience addressing complex issues using diplomacy and tact
    • Two years of experience working with spreadsheets, reporting and responding to questions/issues
    • One year of experience in a distribution center
  • Strong leadership profile with excellent verbal / written communication strengths and negotiation skills
  • Computer Proficiency Required: Excel, SQL, Macros, Tables, PowerBI and PowerPoint
  • Basic math functions such as addition, subtraction, multiplication, and division
  • Must be able to work independently with minimal supervision
  • Team player, high standard for integrity and accuracy
  • Detail oriented with a sense of urgency
  • Demonstrated problem-solving and decision making skills
  • Ability to work a flexible schedule based on department and store/company needs and has regular, dependable attendance & punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English
    • Ability to understand and communicate directions in the facility regarding standard operating processes

Essential Physical Requirements You Will Perform
  • Position requires prolonged periods of standing/walking around store or department
  • May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
  • Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment
  • Frequently lift/move up to 25lbs.

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:
Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification
About Us
This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.
Join us and help write the next chapter in our story - Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
WAREHOUSE00

What Macy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Macy's logo

About Macy's

Sourced by ZipRecruiter

Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to our communities. The magic of Macy's ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

New York, NY, US

View All Macy's Jobs

Apply