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Troubleshooting Jobs in Washington (NOW HIRING)

B/CORE

Systems Engineer

Herndon, VA · On-site

They are seeking a Systems Engineer to support and troubleshoot various Microsoft platforms and technologies, ensuring effective IT solutions for government missions. Responsibilities : • Engineer ...

Amentum

Senior Network Engineer

Fort George G Meade, MD · On-site

$115K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Design, build and troubleshoot network and network security architecture. * Analyze and develop new hardware requirements and prepare specifications for hardware acquisitions. * Provide engineering ...

Pae

Senior Network Engineer

Fort George G Meade, MD · On-site

$115K - $158K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Design, build and troubleshoot network and network security architecture. * Analyze and develop new hardware requirements and prepare specifications for hardware acquisitions. * Provide engineering ...

Ignite IT

Senior Network Security Engineer

Suitland, MD · Remote

$63 - $82.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Production troubleshooting: strong TCP/IP, DNS, routing, firewall logs, packet captures, VPN authentication, certificate, and connectivity troubleshooting. * Documentation and process discipline:

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Troubleshooting information

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$16

$33

$47

How much do troubleshooting jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for troubleshooting in Washington is $33.27, according to ZipRecruiter salary data. Most workers in this role earn between $25.58 and $38.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in troubleshooting roles, and how can they effectively address them?

Professionals in troubleshooting roles often encounter challenges such as diagnosing complex, unfamiliar issues, managing time pressures, and communicating technical information to non-technical stakeholders. To effectively address these, it’s important to follow systematic diagnostic processes, document findings thoroughly, and prioritize tasks based on urgency and impact. Additionally, collaborating with team members and leveraging knowledge bases or escalation channels can help resolve particularly challenging problems and prevent recurrence.

What is the difference between Troubleshooting vs Network Technician?

AspectTroubleshootingNetwork Technician
Primary FocusIdentifying and resolving technical issues across various systems and devicesInstalling, maintaining, and repairing network infrastructure and connectivity
Required SkillsProblem-solving, diagnostic skills, technical knowledge of hardware/softwareNetworking protocols, hardware setup, cabling, network security
Work EnvironmentVaries; offices, data centers, field serviceData centers, offices, telecommunications environments
CertificationsCompTIA A+, Network+, relevant vendor certificationsCompTIA Network+, Cisco CCNA, similar networking certifications

While troubleshooting involves diagnosing and fixing a wide range of technical problems, a network technician specializes in maintaining and repairing network systems. Both roles require technical certifications and problem-solving skills, but troubleshooting is broader, covering various devices and systems, whereas network technicians focus specifically on network infrastructure.

What are the key skills and qualifications needed to thrive in a troubleshooting role?

To thrive in a troubleshooting role, you need strong analytical thinking, problem-solving skills, and a solid understanding of relevant technical systems or products, often supported by related certifications or experience. Familiarity with diagnostic tools, ticketing systems, and industry-specific software is typically required. Excellent communication, patience, and attention to detail are crucial soft skills for effectively resolving issues and supporting users. These competencies are vital for quickly identifying root causes, minimizing downtime, and ensuring customer satisfaction.

What is troubleshooting?

Troubleshooting is the process of diagnosing and resolving problems or issues in systems, devices, or processes. It involves identifying the root cause of a malfunction or error and taking steps to fix it, often through systematic testing and elimination of possible causes. Troubleshooting is a critical skill across various industries, especially in technical support, IT, engineering, and electronics. Effective troubleshooting helps minimize downtime and ensures that equipment or systems operate efficiently.

What are the most commonly searched types of Troubleshooting jobs in Washington?

The most popular types of Troubleshooting jobs in Washington are:

What are popular job titles related to Troubleshooting jobs in Washington?

For Troubleshooting jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Troubleshooting jobs in Washington look for?

The top searched job categories for Troubleshooting jobs in Washington are:

What cities in Washington are hiring for Troubleshooting jobs?

Cities in Washington with the most Troubleshooting job openings:

Troubleshooting jobs near you
Infographic showing various Troubleshooting job openings in Washington as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, 4% Contract, and 2% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $69,195 per year, or $33.3 per hour.

Neon One CRM Specialist (Trainer & Troubleshooter)

EXTRA-ORDINARY BIRTHDAYS

College Park, MD • On-site

Other

Re-posted 28 days ago

Job description

Are you someone who loves bringing order to systems and helping others feel confident using technology? We’re looking for a volunteer who is experienced with Neon One CRM to partner with our team and help us get the most out of a tool we know has incredible potential.

This is a unique opportunity to make a lasting impact by strengthening how we manage donors, volunteers, and programs—while empowering a passionate team to work more efficiently and confidently.

What You’ll Do:

  • Provide hands-on training to staff on how to use Neon One effectively (at their level—no jargon overload!)
  • Help us streamline processes like donor tracking, reporting, and communications
  • Troubleshoot issues as they arise and serve as a go-to resource for questions
  • Review our current setup and suggest improvements or best practices
  • Create simple, easy-to-follow guides or cheat sheets for ongoing use

What We’re Looking For:

  • Experience using Neon One (strongly preferred)
  • Strong ability to teach and explain systems in a clear, supportive way
  • Problem-solving mindset with patience and flexibility
  • Comfort working with a small team that is eager to learn (and may ask lots of questions!)
  • Bonus: experience with nonprofits, fundraising, or volunteer management systems

Apply