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Trilon Jobs (NOW HIRING)

Trilon

Help desk Technician

$23 - $30/hr

Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk Technician plays a key role in making that vision real by providing frontline support and ...

Trilon Group

Help desk Technician

Canton, MI · On-site

$23 - $30/hr

Description Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk Technician plays a key role in making that vision real by providing frontline ...

Trilon Group

Help desk Technician

$23 - $30/hr

As part of Trilon's Service Delivery organization, the Helpdesk Technician is responsible for resolving technical issues, assisting with onboarding and offboarding, and maintaining excellent ...

Trilon

Early Career Engineer

Champaign, IL · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon Group

Early Career Engineer

Freeport, IL · On-site

$65K - $95K/yr

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Entry Level Civil Engineer

Maumee, OH · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Deltek Vantagepoint Implementation Analyst

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Early Career Engineer

Rockford, IL · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Entry Level Civil Engineer

New York, NY · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon Group

Deltek Vantagepoint Implementation Analyst

$90K - $110K/yr

Trilon was formed with the vision of building the next Top 20 infrastructure consulting firm in North America by bringing together some of the nation's best infrastructure consulting firms, focused ...

Trilon

Early Career Engineer

Belleville, IL · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Early Career Engineer

Berlin, NJ · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Entry Level Civil Engineer

Schaumburg, IL

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon Group

Deltek Vantagepoint Implementation Analyst

$90K - $110K/yr

Trilon was formed with the vision of building the next Top 20 infrastructure consulting firm in North America by bringing together some of the nation's best infrastructure consulting firms, focused ...

Trilon

Early Career Engineer

Detroit, MI · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Early Career Engineer

Freeport, IL · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Early Career Engineer

Chicago, IL · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon

Early Career Engineer

Hartford, CT · On-site

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

Trilon Group

Early Career Engineer

Champaign, IL · On-site

$65K - $95K/yr

Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com. Pay Transparency The base salary range for this role is indicated in the posting. This range ...

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Trilon information

What is a Trilon?

Trilon developers are professionals who work at Trilon, a company known for its expertise in building web applications, particularly using the NestJS framework, which Trilon created and actively maintains. These developers specialize in backend and full-stack development, focusing on scalable, maintainable, and efficient server-side applications. They also contribute to open-source projects, provide consulting, and deliver training in modern web technologies. Trilon developers are recognized for their deep knowledge of TypeScript, Node.js, and best practices in software engineering.

What are the key skills and qualifications needed to thrive as a Trilon?

I'm sorry, but 'Trilon' is not a recognized real-world professional occupation, so I am unable to provide information for this job title.

What are some common challenges faced by developers working at Trilon, and how does the company support overcoming them?

Developers at Trilon often work on complex projects involving cutting-edge technologies such as Angular and NestJS, which can present challenges like adapting to rapid framework updates and integrating new tools. The company fosters a collaborative work environment where team members regularly participate in code reviews, knowledge-sharing sessions, and pair programming to address these challenges. Additionally, Trilon encourages ongoing learning by providing access to training resources and supporting attendance at industry conferences, helping developers stay current and grow their expertise.

What is the difference between Trilon vs Mechanical Engineer?

AspectTrilonMechanical Engineer
Required CredentialsTypically a diploma or associate degree in related fieldBachelor's degree in Mechanical Engineering or related field
Work EnvironmentManufacturing, assembly lines, or technical supportDesign, analysis, testing, and manufacturing settings
Industry UsageIndustrial, manufacturing, and technical service sectorsEngineering firms, manufacturing companies, R&D departments

Trilon roles often focus on technical support and assembly tasks, requiring less formal education than Mechanical Engineers, who are involved in design, analysis, and development within engineering industries. While both work in industrial environments, their responsibilities and credentials differ significantly.

What cities are hiring for Trilon jobs?

Cities with the most Trilon job openings:

What states have the most Trilon jobs?

States with the most job openings for Trilon jobs include:

What job categories do people searching Trilon jobs look for?

The top searched job categories for Trilon jobs are:

Trilon jobs near you
Infographic showing various Trilon job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 8% Hybrid, and 4% Remote job distribution.

Help desk Technician

Trilon

Remote

$23 - $30/hr

Full-time

Posted 28 days ago

Job description

Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk Technician plays a key role in making that vision real by providing frontline support and ensuring every employee can work confidently and productively in their digital workplace.
As part of Trilon's Service Delivery organization, the Helpdesk Technician is responsible for resolving technical issues, assisting with onboarding and offboarding, and maintaining excellent communication with employees and IT colleagues. This role is the first point of contact for IT requests and ensures a consistent, friendly, and effective support experience across Trilon offices.
This position requires strong problem-solving skills, a commitment to customer service, and the ability to collaborate with Field Support Engineers, Service Delivery leadership, and enterprise IT teams to keep our employees connected and supported every day.
End-User Support
  • Serve as the first point of contact for IT support requests, ensuring timely and effective resolution of technical issues
  • Provide support through multiple channels including phone, chat, and ticketing systems Troubleshoot and resolve issues related to hardware, software, network connectivity, and user accounts
  • Escalate complex incidents to Field Support Engineers or specialized IT teams as needed
  • Maintain a high level of professionalism and empathy when engaging with end users
Onboarding and Offboarding
  • Support new hire onboarding by preparing accounts, devices, and access configurations Guide employees through setup of Trilon's core technologies including Microsoft 365, Teams, and collaboration tools
  • Coordinate with HR and Field Support teams to ensure seamless offboarding and recovery of assets
Service Quality and Ticket Management
  • Record, track, and document support requests using Trilon's ITSM platform, ensuring accuracy and completeness
  • Monitor ticket queues and adhere to defined SLAs and response times
  • Maintain clear communication with users throughout the resolution process
  • Contribute to service improvement by identifying recurring issues and recommending process changes
Knowledge Sharing and Collaboration
  • Create and update knowledge base articles and support documentation for common issues and workflows
  • Collaborate with Field Support Engineers and IT specialists to resolve multi-layered technical
    problems
  • Participate in regular team meetings and contribute to continuous improvement discussions
  • Support enterprise initiatives that enhance automation, self-service, and user enablement
Technology Maintenance and Support Operations 
  • Perform basic hardware maintenance and software installations for laptops, peripherals, and mobile devices
  • Assist with monitoring system alerts and performing routine maintenance checks
  • Support updates, deployments, and patches under the guidance of Service Delivery leadership
  • Maintain inventory records for IT equipment, ensuring accurate tracking and asset management
  • 1 to 3 years of experience in IT support, helpdesk operations, or service delivery
  • Strong knowledge of Microsoft 365, Windows, and macOS environments
  • Familiarity with Active Directory, user provisioning, and password management
  • Basic understanding of networking, remote connectivity, and VPN troubleshooting
  • Excellent communication and customer service skills with a focus on clear, empathetic interaction
  • Proven ability to prioritize and manage multiple tasks in a fast-paced environment
  • Experience using ITSM or ticketing systems such as ServiceNow, Halo, or Jira
  • Bachelor's degree in Information Systems or related field preferred; relevant certifications such as CompTIA A+, Microsoft, or ITIL Foundation are a plus
  • Must be in a designated region and based in a Tier 1 or Tier 2 Trilon office to provide hands-on support and engagement
  • May require occasional travel to other regional offices for training or support coverage
  • Must sit in Canton, Ohio and attend office 3 days a week
Trilon was formed with the vision of building the next Top 20 infrastructure consulting firm in North America by bringing together some of the nation's best infrastructure consulting firms, focused on delivering practical and sustainable infrastructure solutions. Trilon is backed by Alpine Investors, a PeopleFirst Private Equity Firm. Trilon currently comprises 5,500+ staff across the US. For more information, visit www.trilon.com.
Pay Transparency
The base salary range for this role is indicated in the posting. This range reflects the company's good faith estimate of the compensation for this position at the time of posting. Final compensation will be determined based on factors such as experience, skills, qualifications, internal equity, and geographic location.

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