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Travel Operations Jobs in California (NOW HIRING)

Oversee global business travel operations across air, hotel, ground transportation, meetings, and traveler support, while shaping regional travel strategies for a distributed workforce. * Manage ...

We are seeking an experienced, strategic, and highly organized Events Program Manager to join our Global Travel & Expense team. This role is responsible for leading the sourcing and operational ...

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Travel Operations information

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How much do travel operations jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for travel operations in California is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $27.07 per hour, depending on experience, location, and employer.

What does travel operations mean?

Travel operations refers to the management and coordination of travel arrangements, including booking flights, hotels, transportation, and ensuring smooth travel experiences. Professionals in this field often use tools like booking systems and must understand travel policies and customer service standards.

What are the typical daily responsibilities of someone working in travel operations?

Professionals in Travel Operations are responsible for coordinating travel arrangements, managing bookings for flights, hotels, and transportation, and resolving any issues that arise during the travel process. Their day often involves communicating with clients, liaising with vendors, monitoring trip itineraries, and ensuring compliance with travel policies and budgets. Team collaboration is common, especially when handling group travel or special requests, and there is frequent use of travel management software. This role offers a dynamic work environment that values responsiveness, attention to detail, and proactive problem-solving.

What are the key skills and qualifications needed to thrive in travel operations, and why are they important?

To excel in Travel Operations, you need strong organizational skills, attention to detail, and familiarity with travel booking processes, often supported by experience in hospitality or a related field. Proficiency with travel management systems (such as Sabre, Amadeus, or Galileo), GDS software, and knowledge of travel regulations are highly valuable. Exceptional customer service, problem-solving abilities, and effective communication are standout soft skills for this role. These competencies are crucial for ensuring smooth travel arrangements, addressing client needs efficiently, and maintaining high satisfaction levels in a fast-paced environment.

What is a travel operations job?

A Travel Operations job involves managing the logistical and administrative aspects of travel services, ensuring smooth coordination between customers, suppliers, and internal teams. Responsibilities may include booking transportation, handling reservations, troubleshooting travel issues, and maintaining compliance with travel policies. Professionals in this role often work for travel agencies, corporate travel departments, or tour operators, ensuring efficient and cost-effective travel experiences. Strong organizational skills, attention to detail, and problem-solving abilities are key for success in this field.

What are the most commonly searched types of Travel Operations jobs in California?

The most popular types of Travel Operations jobs in California are:

What cities in California are hiring for Travel Operations jobs?

Cities in California with the most Travel Operations job openings:

Infographic showing various Travel Operations job openings in California as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,685 per year, or $23.9 per hour.

Senior Director of Event Travel, Navan Events

Navan

Palo Alto, CA • On-site

$110K - $160K/yr

Full-time

Posted 6 days ago


Job description

About the Role
Meetings & Events for Navan Group is at a pivot point. We are evolving from siloed organizations into a unified, global "Meetings & Events" powerhouse. Our Operations need to build for the new future, where we deliver scaled, high quality managed services under the brand of Navan Events to our customers across the world. This role oversees Event Travel operations and people globally, and will help us build and expand our presence in new markets.
The Senior Director, Global Event Travel is the single accountable leader for Navan and Reed & Mackay's global event-air operation, encompassing both online, platform-enabled travel and offline, high-touch group-air services.
This leader will own the global strategy, operating model, and performance of Event Travel across online and offline air. They will ensure consistently excellent operational delivery, and bring online and offline teams together under one operating model. A central mandate is to expand the capabilities and adoption of Navan's event-travel platform while preserving the specialist service required for complex, high-value, and high-risk travel programs.
What you'll do
  • Lead a global organization of directors, managers, team leads, travel consultants, and coordinators. Drive a High-Performance Culture that grows talent in-house and propels high performers further in their careers
  • Dissolve the Reed & Mackay and Navan silos. Build a unified way of operating that makes the most of Navan technology and the Reed & Mackay expertise.
  • Own service quality, commercial performance, workforce planning, operational transformation, and the partnership with Product and Engineering required to rebuild appropriate offline workflows on Navan infrastructure
  • Define & implement the target state operating model for Event Travel. Outline and document the People, Processes, and Systems that deliver Event Travel to our global customer base.
  • Structure a global service delivery function that utilizes globally consistent tools and processes but empowers local decision making and experience.
  • Ensure our tech stack enables operational scale rather than hindering it. You aren't just a recipient of product updates; you are an agent of change for our platform and technology.
  • Tell the ugly truths- you are a senior voice in the room. We expect you to present a positive, "can-do" front to the team, while being ruthlessly honest with leadership about where we are failing and what it will cost to fix it.

Success means unifying two teams operating on different tech stacks and processes into a single high performing unit. This requires a technology transformation where you partner with Navan's Flights/Air Product & Engineering teams to build the right booking tools and capabilities so that we can manage customer Event travel through Navan. Success means being close to the process and the metrics- continuously measuring and managing performance improvement so that the Event Travel team raises the bar for what client delivery looks like. Most importantly, success means a unified team working together.
What we're looking for
  • 10+ years of experience managing distributed travel operations teams across spans and layers
  • Commercial ownership experience: operating budget, gross margin/contribution margin, forecasting, pricing, capacity forecasting, cost-to-serve and productivity
  • Track record of building Product and Operations partnerships that produced measurable improvements in automation, service, and profitability
  • Data-driven and disciplined about operating performance
  • Thorough knowledge of the travel industry, fares, suppliers, and markets
  • Familiarity with air booking tools and fulfillment systems
  • Skilled at leading through organizational and technology change

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate's starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate's skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Pay Range
$110,000-$160,000 USD
Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.
Human oversight: Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.
  • Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

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About Navan

Sourced by ZipRecruiter

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Palo Alto, CA, US

Year founded

2015

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