Trauma Informed Coach Jobs in Texas (NOW HIRING)

OUR MISSION

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

Position Summary:

In this position as Site Director, you will provide overall leadership, administration, and daily operational oversight of The Family Place's Child Development Center, ensuring a safe, nurturing, developmentally appropriate learning environment for children while maintaining full compliance with Texas Health and Human Services (HHSC) Child Care Licensing Minimum Standards, agency policies, and applicable accreditation requirements. You'll lead and develop center staff through recruitment, hiring, training, supervision, and coaching that builds a high-performing team committed to quality early childhood education and trauma-informed care. Oversee center operations including child enrollment and orientation, staff scheduling and assignment based on qualifications, maintaining required child-to-caregiver ratios, coordinating substitute coverage, managing licensing and regulatory compliance, and preparing for inspections and accreditation reviews. Monitor classroom operations to ensure developmentally appropriate curriculum, active supervision, positive behavior guidance, and high-quality learning environments while conducting observations and providing coaching that drives continuous quality improvement. Build and maintain positive relationships with children, families, staff, community partners, and regulatory agencies while creating a collaborative, inclusive workplace culture that reflects The Family Place's mission and values.

If you're an experienced early childhood education leader with deep knowledge of HHSC licensing standards and best practices, strong supervisory and staff development skills, commitment to trauma-informed care, and passion for supporting children's development during critical early years, this is your opportunity to lead operations at a program that serves vulnerable families while providing a safe haven for children.

Program Leadership & Operations

• Provide overall leadership, administration, and daily operational oversight of the Child Development Center.
• Ensure compliance with Texas Health and Human Services (HHSC) Child Care Licensing Minimum Standards, agency policies, accreditation standards, and all applicable regulations.
• Oversee all center operations, including child enrollment, orientation, attendance, withdrawal processes, and maintain accurate child, personnel, licensing, and program records.
• Monitor classroom operations to ensure developmentally appropriate curriculum, active supervision, positive behavior guidance, and high-quality learning environments.

Staff Leadership & Development

• Recruit, hire, onboard, train, supervise, coach, and evaluate center staff to support professional growth and high-quality performance.
• Develop staff schedules and assign personnel based on qualifications to maintain required child-to-caregiver ratios.
• Coordinate qualified substitute coverage to ensure continuity of services and compliance with staffing requirements.
• Plan and facilitate staff meetings, required trainings, professional development opportunities, and ensure compliance with annual training, certifications, and background check requirements.
• Promote a collaborative, trauma-informed, and inclusive workplace culture that reflects The Family Place's mission, vision, and values.

Quality Assurance & Continuous Improvement

• Conduct classroom observations, provide coaching, and support continuous quality improvement for instructional practices and child outcomes.
• Monitor and ensure the health, safety, and well-being of children by monitoring emergency procedures, sanitation practices, medication administration, and overall facility compliance.
• Prepare for licensing inspections, accreditation reviews, and quality assurance visits, ensuring timely completion of corrective actions when necessary.

Family & Community Engagement

• Build and maintain positive relationships with children, families, staff, community partners, and regulatory agencies.
• Respond professionally to questions, concerns, and incidents involving families and stakeholders.
• Support family engagement activities, community partnerships, special events, and agency initiatives that enhance services for children and families.

Resource & Budget Management

• Oversee center resources, including supplies, equipment, facility needs, and operational budgets.
• Communicate program needs and budget requirements to agency leadership.
• Ensure efficient use of resources while maintaining quality standards.

Other Duties: Performs other job-related duties as assigned.

• Bachelor's degree with 12 college credit hours in child development and 6 college credit hours in management, plus at least one year of experience in a licensed child care center, or
• Associate of Applied Science degree in child development (or a closely related field) with 6 child development hours, 6 management hours, plus at least two years of experience, or
• Child Development Associate (CDA) with 60 college credit hours including 9 child development hours, 6 management hours, plus at least two years of experience.

Licenses and Certifications:

• Valid Texas Driver's License and Clear driving record
• Reliable transportation and current automobile insurance
• Current CPR and First Aid Certification or ability to obtain.
• Ongoing annual HHSC training
• Successful completion of required background and fingerprint clearance.

Knowledge, Skills, and Abilities:

• Knowledge of child development and developmentally appropriate practices.
• Knowledge of Texas Child Care Licensing Minimum Standards.
• Strong communication, interpersonal, organizational, and time management skills.
• Ability to work independently and as part of a team.
• Ability to adapt quickly and maintain professionalism.
• Basic computer skills including Microsoft Office and Outlook.

Mental and Physical Duties:

• Frequent standing, walking, bending, kneeling, lifting up to 40 pounds, and active supervision of children.
• Ability to travel between agency locations and respond quickly during emergencies.

Working Conditions:

Work is conducted at multiple Child Development Center sites across the agency. Employees can expect frequent travel, a mix of indoor and outdoor environments, as well as exposure to childhood illnesses, cleaning products, and moderate noise levels. Due to client confidentiality, work must be carried out at the shelter.

Essential Personnel Designation:

Non-essential employees will follow Dallas Independent School District (DISD) closure/delay decisions and are expected to work remotely or use PTO during inclement weather. Refer to The Family Place Inclement Weather Policy for complete details.

More About US:

At The Family Place, we embrace and live our values: TEAM

• Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication.
• Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community.
• Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results.
• Mission-Focused: Clients come first. Service is our passion, experienced with empathy and compassion.

What We Offer:

• Competitive salary
• Health, dental, and vision insurance
• Short-Term and Long-Term Disability
• Multiple Life, AD&D, and Hospitalization in life insurance options
• Retirement options through: 403b, agency matching, and HSA accounts
• Generous paid time off and holidays
• Professional development opportunities
• Benefits referenced above for Full-Time employees

This job description is not intended to be all-inclusive. The Family Place reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. Employment at will.