Transplant Manager Jobs (NOW HIRING)

DHR Health - US:TX:Edinburg - Days
Summary:
FLSA STATUS: ☒ Exempt ☐ Non-Exempt
MISSION STATEMENT:
Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.
VISION:
Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.
POSITION SUMMARY:
Under the direct supervision of the Director of Quality, the coordinator supports the overall Quality programs, as assigned, across the continuum of care at DHR. The coordinator is responsible for participating in short-term and long-term strategies to ensure the organization's mission, vision, and values are carried out through the delivery of high-quality, cost-effective patient care with a high level of integrity.
POSITION EDUCATION/ QUALIFICATIONS:
• Current Texas Registered Nursing license required, BSN required.
• Current BLS certification or within the first 90 days of hire
• Certified Clinical Transplant Coordinator (CCTC) or Certification in healthcare quality (CPHQ) preferred.
JOB KNOWLEDGE/EXPERIENCE:
• Minimum experience of three (3) years of accreditation/quality experience in a hospital setting preferred.
• Experience in transplant preferred.
• Experience in coordinating regulatory surveys within the last three (3) years preferred.
• Computer skills required with proficiency in Microsoft Office Suite
• Analytical skills with ability to interpret clinical data and outcomes.
• Effective written and verbal communication and presentation skills required.
• Detail-oriented with strong auditing and documentation review skills.
• Proficiency with EMR systems and data reporting tools
• Bilingual - English/Spanish preferred.
Responsibilities:
POSITION RESPONSIBILITIES:

• Lead and support quality improvement initiatives and performance action plans.
• Work with multidisciplinary teams to draft, revise, and enforce policies and procedures in accordance with the mission, vision, regulations and standards.
• Ensure compliance with UNOS/OPTN policies, CMS Conditions of Participation, and institutional standards.
• Conduct audits, data abstraction, and chart reviews as assigned and input information into appropriate software or tool.
• Oversee accuracy and timeliness of data entry and submissions to UNet, EMR, and other reporting systems.
• Develop, manage, facilitate, monitor, and assess quality metrics required by national organizations and evidence-based practice for optimal clinical outcomes and ensure compliance with all activities required to achieve and maintain transplant-specific certifications/accreditations as assigned.
• Work in conjunction with clinical educators and nursing staff to ensure competency and implement evidence-based practice changes.
• Provide education to staff on regulatory requirements, documentation standards, and quality initiatives.
• Identify potential risks and patient safety concerns.
• Participate in root cause analysis (RCAs)
• Assist in ongoing competency validations related to quality and compliance.
• Act as a resource for staff and provide timely feedback to stakeholders.
• Ensure physician satisfaction by developing relationships and following through with problem resolution, recognition and performance improvement.
• Track measures, generate and disseminate reports to stakeholders throughout the care continuum, with the inclusion of patient outcomes and performance metrics while identifying areas that require improvement, in order to provide key statistics and outcomes data to hospital leadership and committee meetings.
• Assist department managers with preparation for various committee presentations.
• Develop and analyze data to identify trends, develop action plans, and implement program modification to improve performance.
• Prepare and present reports for leadership, quality committee, transplant selection and other meetings as assigned.
• Monitor SRTR reports and assist in development of action plans when needed.
• Strives for evidence-based practice and demonstrates critical thinking skills to ensure optimal, safe outcomes.
• Participate in regulatory/accreditation/certification surveys as assigned.
• Maintain continuous survey readiness for CMS and regulatory site visits.
• Other duties as assigned.

LINES OF REPSONSIBILITIES:
(Chain-of-command)
Transplant Manager → 2. Transplant Director → 3. Chief Clinical Operations Officer
Other information:
CUSTOMER SERVICE:
Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.
AGE SPECIFIC:
Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirement relative to his or her age.
AMERICANS WITH DISABILITIES ACT: (ADA):
A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.
The following table provides physical requirements that will be associated with, but not limited to, this position:
Light/moderate lifting up to 20 lbs, from the floor to shoulder height.
Yes
Kneeling
Yes
Must be able to assist other employees with lifting more than 20 lbs.
Yes
Walking
Yes
Light/moderate carrying up to 20 lbs.
Yes
Standing/Squatting
Yes
Straight pulling
Yes
Sitting
Yes
Pulling hand over hand
Yes
Pushing
Yes
Repeated bending
Yes
Stooping/Bending
Yes
Reaching above shoulder
Yes
Climbing Stairs
Yes
Simple grasping
Yes
Climbing Ladders
No
Dual simultaneous grasping
Yes
Depth Perceptions needed
Yes
Ability to see
Yes
Identify Colors
Yes
Operating office equipment
Yes
Twisting
Yes
Operating mechanical equipment
Yes
Crawling
No
Ability to read and write
Yes
Ability to Count
Yes
Ability to hear verbal communication without aid
Yes
Operating Personal Vehicle
Yes
Ability to comprehend written/verbal communication
Yes
Other: Ability to deal with stress
Yes
OSHA Category
III
B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.
C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.
D. Aptitudes: HIGH 1 2 3 4 5 6 LOW
Intelligence: General learning ability: The ability to "catch on" or understand instructions and underlying principles. Ability to reason and make judgments. 3
Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3
Numerical: Ability to perform arithmetic operations quickly and accurately. 2
Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to "visualize" objects or two or three dimensions, or to think visually of geometric forms. 2
Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3
Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2
Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3
Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3
Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3
Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3
Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3
I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.
If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.
Employee Signature: ________________________________ Date: ____________________
Transfer/Hire Date Effective: ________________________.