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Transitional Housing Program Manager Jobs in Chicago, IL

Program Manager

Chicago, IL ยท On-site

$85K - $90K/yr

Program Manager - Center for Family Engagement and Well-Being. *Master's Degree in Human Services ... Ensure timely coordination of admissions, discharges, referrals, and transitions in partnership ...

Manage aspects of Trilogy's scattered site housing programs, including managing CES referrals and internal referrals, manage participants to successfully maintain housing in accordance with the ...

Manage aspects of Trilogy's scattered site housing programs, including managing CES referrals and internal referrals, manage participants to successfully maintain housing in accordance with the ...

Lead the program through organizational changes and transitions, ensuring smooth adaptation and ... Project Management Professional, Certified Associate in Project Management, and/or Program ...

Program Manager

Chicago, IL ยท On-site

$90K - $150K/yr

Lead the program through organizational changes and transitions, ensuring smooth adaptation and ... Project Management Professional, Certified Associate in Project Management, and/or Program ...

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Transitional Housing Program Manager information

See Chicago, IL salary details

$37.1K

$72.3K

$119K

How much do transitional housing program manager jobs pay per year?

As of Jun 27, 2026, the average yearly pay for transitional housing program manager in Chicago, IL is $72,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $83,400.00 per year, depending on experience, location, and employer.

What is the difference between Transitional Housing Program Manager vs Case Manager?

AspectTransitional Housing Program ManagerCase Manager
CredentialsRelevant experience, sometimes certifications in social work or housing programsOften required to have social work, counseling, or related certifications
Work EnvironmentOversees housing programs, manages staff, and coordinates services in community or nonprofit settingsWorks directly with clients to assess needs, develop plans, and connect to resources
Employer & IndustryNonprofits, government agencies, housing organizationsHealthcare, social services, community organizations

While both roles focus on supporting individuals in need, the Transitional Housing Program Manager primarily oversees housing programs and manages staff, whereas the Case Manager works directly with clients to provide personalized support and resource connection. The roles often overlap but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Transitional Housing Program Manager, and why are they important?

To thrive as a Transitional Housing Program Manager, you need strong knowledge of housing policies, case management, and social services, usually supported by a relevant bachelor's degree and experience in human services. Familiarity with client database systems, grant reporting tools, and compliance software is commonly required. Outstanding leadership, crisis management, and interpersonal communication skills are crucial for building trust with clients and effectively leading a multidisciplinary team. These competencies are vital for ensuring program effectiveness, client stability, and adherence to funding and regulatory requirements.

What are some of the main challenges faced by a Transitional Housing Program Manager, and how can they be effectively addressed?

Transitional Housing Program Managers often encounter challenges such as balancing limited resources with high client needs, addressing diverse and complex resident backgrounds, and ensuring program compliance with regulatory standards. Success in this role typically involves strong organizational skills, creative problem-solving, and effective communication with both residents and team members. Building strong community partnerships and fostering a supportive team culture can also help address these challenges, ensuring the program provides stable and empowering environments for residents.

What does a Transitional Housing Program Manager do?

A Transitional Housing Program Manager oversees programs that provide temporary housing and support services to individuals or families experiencing homelessness or housing instability. They are responsible for managing staff, coordinating services such as case management, budgeting, and ensuring compliance with funding and regulatory requirements. The manager works closely with clients to help them achieve self-sufficiency and secure permanent housing, while also collaborating with community organizations and stakeholders to maximize program effectiveness.
What are popular job titles related to Transitional Housing Program Manager jobs in Chicago, IL? For Transitional Housing Program Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Transitional Housing Program Manager jobs in Chicago, IL look for? The top searched job categories for Transitional Housing Program Manager jobs in Chicago, IL are:
Program Manager

$85K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago


National Youth Advocate Program rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Program Manager - Center for Family Engagement and Well-Being.
*Master's Degree in Human Services, Social Work, Public Administration, Psychology, Counseling, Organizational Leadership, or a related field required.
*Minimum of five years of progressive leadership experience in child welfare, behavioral health, human services, residential care, crisis services, or a related field.
Location: 777 N Green St. Chicago, IL. 60642
Position Summary
Under the general supervision of Executive Director or designee, the program manager is responsible for the day-to-day administration and supervision of the assigned programs, can effectively supervise multiple levels of staff, navigate a rapidly changing program, foster a positive and inclusive culture, and make sound operational decisions while remaining focused on the needs of youth and families.
Scheduled Hours: Monday through Friday, 9a - 5p. However, this is the lead position of the program that is 24/7 so must be willing to be available after hours and weekends as well.
Working At NYAP
  • NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.
  • Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!
  • Summer Hours (half day off on Friday's)
  • Student Loan Repayment assistance, up to $1,200 per year!
  • Medical, Dental, and Vision insurance for you and your family!
  • 22 Days Off Each Year!
  • Plus 11 Paid Holidays Per Year!
  • Competitive salaries and benefits including a 401(k)
  • Tuition Assistance
  • Work Anniversary Trips!
  • Peace leave
  • Flexible Hours
  • Phone allowance
  • Mileage Reimbursement

Responsibilities
  • Represent the Center and NYAP professionally in all external interactions.
  • Oversee the daily operations of the Center, ensuring a safe, welcoming, and youth-centered environment.
  • Provide overall leadership and management of a 24-hour, 7-day-per-week emergency reception and stabilization program serving youth involved in the child welfare system.
  • Ensure continuous program coverage and operational readiness across all shifts, including evenings, weekends, holidays, and emergency situations.
  • Develop and maintain a positive, inclusive, and trauma-informed culture that aligns with NYAP's mission, values, and standards of practice.
  • Supervise and support multiple levels of staff, including clinical, nursing, direct care, administrative, and support personnel.
  • Foster accountability, teamwork, professional development, and staff engagement throughout the program.
  • Ensure compliance with all contract requirements, licensing standards, agency policies, accreditation standards, and applicable regulations.
  • Ensure youth receive compassionate, trauma-informed care during periods of crisis, transition, and stabilization.
  • Promote a culture that recognizes the dignity, strengths, and resilience of youth and families.
  • Support staff in managing complex behaviors while maintaining a safe and therapeutic environment.
  • Ensure timely coordination of admissions, discharges, referrals, and transitions in partnership with internal and external stakeholders.
  • Serve as a primary point of contact for community partners, child welfare agencies, referral sources, and other stakeholders.
  • Build and maintain collaborative relationships that support positive outcomes for youth and families.
  • Participate in meetings, case consultations, and program reviews with state agencies and community partners as needed.
  • Recruit, hire, onboard, supervise, evaluate, and retain high-performing staff.
  • Ensure appropriate staffing levels are maintained to support safe and effective 24/7 operations.
  • Provide coaching, mentoring, and performance management to promote staff growth and accountability.
  • Maintain oversight of facility safety, security, emergency preparedness, and risk management practices.
  • Respond to critical incidents, emergencies, and escalated situations as necessary.
  • Promote a culture of safety for youth, families, staff, and visitors.
  • Oversee the day-to-day functioning of the facility, including maintenance, cleanliness, supplies, equipment, and vendor coordination.
  • Ensure the physical environment remains safe, welcoming, and conducive to stabilization and engagement.

Minimum Qualifications
  • Master's Degree in Human Services, Social Work, Public Administration, Psychology, Counseling, Organizational Leadership, or a related field required.
  • Minimum of five years of progressive leadership experience in child welfare, behavioral health, human services, residential care, crisis services, or a related field.
  • Demonstrated experience supervising multidisciplinary teams and managing complex operations.
  • Proven ability to lead in fast-paced, high-pressure environments requiring flexibility and sound decision-making.
  • Strong commitment to trauma-informed care, diversity, equity, inclusion, and positive organizational culture.
  • Prior child welfare experience required.

Other Skills & Qualifications
  • A valid social work license is preferred, but not required.
  • Must be open and willing to work non-traditional work hours as well as on-call responsibilities
  • Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture
  • Provide excellent internal and external customer service
  • Must possess good verbal, listening, and written communication skills
  • Maintain a strong culture with staff.

Driving and Vehicle Requirements
  • Valid driver's license
  • Reliable personal transportation
  • Good driving record
  • Minimum automobile insurance coverage of $100,00/$300,000 bodily injury liability

Benefits listed are for eligible employees as outlined by our benefit policy.
"We are an Equal Opportunity Employer, including disability/veterans"
If this describes YOU, please apply today!
www.nyap.org/employment
Who We Are
National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth, and families.
An Equal Opportunity Employer, including disability/veterans.
National Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.
We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth, and families.