Reporting to the VP of Finance Transformation, the right individual will be a strong people leader that possesses a systematic program management approach, along with a results-driven mindset, strong ...
Reporting to the VP of Finance Transformation, the right individual will be a strong people leader that possesses a systematic program management approach, along with a results-driven mindset, strong ...
Environmental Health and Safety Manager
$83K - $112K/yr
Employee Assistance Program (EAP) Duties and Responsibilities * Establish and communicate EHS goals ... Aztalan Bio is undergoing a multi-year, multi-hundred-million-dollar transformation modeled on this ...
Environmental Health and Safety Manager
$83K - $112K/yr
Employee Assistance Program (EAP) Duties and Responsibilities * Establish and communicate EHS goals ... Aztalan Bio is undergoing a multi-year, multi-hundred-million-dollar transformation modeled on this ...
Environmental Health and Safety Manager
Johnson Creek, WI · On-site
$83K - $112K/yr
Employee Assistance Program (EAP) Duties and Responsibilities * Establish and communicate EHS goals ... Aztalan Bio is undergoing a multi-year, multi-hundred-million-dollar transformation modeled on this ...
Environmental Health and Safety Manager
Johnson Creek, WI · On-site
$83K - $112K/yr
Employee Assistance Program (EAP) Duties and Responsibilities * Establish and communicate EHS goals ... Aztalan Bio is undergoing a multi-year, multi-hundred-million-dollar transformation modeled on this ...
Systems, Transformation & Process Excellence * Lead the implementation, optimization, and ... and market access programs. Wisconsin pay range $110,000--$125,000 USD Arrowhead provides ...
Quick apply
Systems, Transformation & Process Excellence * Lead the implementation, optimization, and ... and market access programs. Wisconsin pay range $110,000--$125,000 USD Arrowhead provides ...
Environmental Health and Safety Manager
Johnson Creek, WI · On-site
$83K - $112K/yr
Employee Assistance Program (EAP) Duties and Responsibilities * Establish and communicate EHS goals ... Aztalan Bio is undergoing a multi-year, multi-hundred-million-dollar transformation modeled on this ...
Environmental Health and Safety Manager
Johnson Creek, WI · On-site
$83K - $112K/yr
Employee Assistance Program (EAP) Duties and Responsibilities * Establish and communicate EHS goals ... Aztalan Bio is undergoing a multi-year, multi-hundred-million-dollar transformation modeled on this ...
Manager, Order-to-Cash (O2C)
Verona, WI · On-site
Systems, Transformation & Process Excellence * Lead the implementation, optimization, and ... and market access programs. Wisconsin pay range $110,000-$125,000 USD Arrowhead provides ...
Manager, Order-to-Cash (O2C)
Verona, WI · On-site
Systems, Transformation & Process Excellence * Lead the implementation, optimization, and ... and market access programs. Wisconsin pay range $110,000-$125,000 USD Arrowhead provides ...
Role Snapshot The Director, Agile Program & Roadmap Governance is accountable for governing ... Champion change management and Agile transformation efforts by influencing behaviors, supporting ...
Role Snapshot The Director, Agile Program & Roadmap Governance is accountable for governing ... Champion change management and Agile transformation efforts by influencing behaviors, supporting ...
Transportation Project Manager
Madison, WI · Hybrid
$106K - $153K/yr
... construction and program management, has been solving some of the world's most complex ... We provide visionary leadership in facilitating transformational change for our clients. Our work ...
Transportation Project Manager
Madison, WI · Hybrid
$106K - $153K/yr
... construction and program management, has been solving some of the world's most complex ... We provide visionary leadership in facilitating transformational change for our clients. Our work ...
Transportation Project Manager
Madison, WI · On-site
$106K - $153K/yr
... construction and program management, has been solving some of the world's most complex ... We provide visionary leadership in facilitating transformational change for our clients. Our work ...
Transportation Project Manager
Madison, WI · On-site
$106K - $153K/yr
... construction and program management, has been solving some of the world's most complex ... We provide visionary leadership in facilitating transformational change for our clients. Our work ...
Director, Agile Program & Roadmap Governance
Madison, WI · On-site +1
$234K - $245K/yr
Role Snapshot The Director, Agile Program & Roadmap Governance is accountable for governing ... Champion change management and Agile transformation efforts by influencing behaviors, supporting ...
Director, Agile Program & Roadmap Governance
Madison, WI · On-site +1
$234K - $245K/yr
Role Snapshot The Director, Agile Program & Roadmap Governance is accountable for governing ... Champion change management and Agile transformation efforts by influencing behaviors, supporting ...
Director, Agile Program & Roadmap Governance
Madison, WI · On-site
$160 - $180/hr
Director, Agile Program & Roadmap Governance Role Snapshot The Director,AgileProgram ... Champion change management and Agile transformation efforts by influencing behaviors, supporting ...
New
Director, Agile Program & Roadmap Governance
Madison, WI · On-site
$160 - $180/hr
Director, Agile Program & Roadmap Governance Role Snapshot The Director,AgileProgram ... Champion change management and Agile transformation efforts by influencing behaviors, supporting ...
New
Drainage Project Manager
Madison, WI · On-site
$106K - $153K/yr
... construction and program management, has been solving some of the world's most complex ... We provide visionary leadership in facilitating transformational change for our clients. Our work ...
Drainage Project Manager
Madison, WI · On-site
$106K - $153K/yr
... construction and program management, has been solving some of the world's most complex ... We provide visionary leadership in facilitating transformational change for our clients. Our work ...
Lead Engineering Transformation: Define and implement the strategy to evolve EBS engineering into a ... Partner closely with program management, product management, operations, and commercial teams to ...
Lead Engineering Transformation: Define and implement the strategy to evolve EBS engineering into a ... Partner closely with program management, product management, operations, and commercial teams to ...
Lead Engineering Transformation: Define and implement the strategy to evolve EBS engineering into a ... Partner closely with program management, product management, operations, and commercial teams to ...
Lead Engineering Transformation: Define and implement the strategy to evolve EBS engineering into a ... Partner closely with program management, product management, operations, and commercial teams to ...
Change Management Consulting Employee Engagement Organization Transformation Performance Management Project and Program Management Stakeholder Management Talent Management Our people are passionate ...
Change Management Consulting Employee Engagement Organization Transformation Performance Management Project and Program Management Stakeholder Management Talent Management Our people are passionate ...
Change Management • Consulting • Employee Engagement • Organization Transformation • Performance Management • Project and Program Management • Stakeholder Management • Talent Management ...
Change Management • Consulting • Employee Engagement • Organization Transformation • Performance Management • Project and Program Management • Stakeholder Management • Talent Management ...
Lead Talent & Organizational Development Consultant
Madison, WI · On-site
$95.50 - $131/hr
Key SkillsChange Management • Consulting • Employee Engagement • Organization Transformation • Performance Management • Project and Program Management • Stakeholder Management • Talent ...
Lead Talent & Organizational Development Consultant
Madison, WI · On-site
$95.50 - $131/hr
Key SkillsChange Management • Consulting • Employee Engagement • Organization Transformation • Performance Management • Project and Program Management • Stakeholder Management • Talent ...
Executive General Manager
Madison, WI · On-site
Successful candidates for the position will be proven transformational leaders with experience ... Drives strategic planning, aligns operational priorities with strategic vision, evaluates programs ...
Executive General Manager
Madison, WI · On-site
Successful candidates for the position will be proven transformational leaders with experience ... Drives strategic planning, aligns operational priorities with strategic vision, evaluates programs ...
Product Owner / Project Manager
Madison, WI · Remote
$30 - $50/hr
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If ... About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to ...
Product Owner / Project Manager
Madison, WI · Remote
$30 - $50/hr
Benefits are subject to change and may be subject to specific elections, plan, or program terms. If ... About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to ...
This leader will drive a strategic transformation of the firm's application ecosystem, leveraging ... Develop and implement retraining programs to enhance technical competencies and cross-functional ...
This leader will drive a strategic transformation of the firm's application ecosystem, leveraging ... Develop and implement retraining programs to enhance technical competencies and cross-functional ...
Transformation Program Manager information
See Madison, WI salary details
$38.8K - $49.6K
5% of jobs
$49.6K - $60.5K
6% of jobs
$60.5K - $71.4K
9% of jobs
$78.1K is the 25th percentile. Wages below this are outliers.
$71.4K - $82.2K
6% of jobs
$82.2K - $93.1K
5% of jobs
$93.1K - $103.9K
6% of jobs
$103.9K - $114.8K
5% of jobs
The median wage is $116.8K / yr.
$114.8K - $125.6K
31% of jobs
$126K is the 75th percentile. Wages above this are outliers.
$125.6K - $136.5K
7% of jobs
$136.5K - $147.3K
15% of jobs
$147.3K - $158.2K
3% of jobs
$38.8K
$108.3K
$158.2K
How much do transformation program manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a transformation program manager, and why are they important?
How does a transformation program manager typically collaborate with cross-functional teams during large-scale change initiatives?
What is the average salary for a transformation program manager?
What is a transformation program manager?
What is the difference between Transformation Program Manager vs Project Manager?
| Aspect | Transformation Program Manager | Project Manager |
|---|---|---|
| Focus | Oversees large-scale organizational change initiatives and strategic transformations | Manages specific projects with defined scope, timeline, and deliverables |
| Certifications | PMP, PgMP, or similar; change management certifications often preferred | PMP or CAPM commonly required |
| Work Environment | Strategic, cross-departmental, often executive-level interactions | Team-focused, operational, project-specific teams |
| Industry Usage | Common in consulting, corporate strategy, and large enterprises | Widely used across industries for project execution |
The Transformation Program Manager focuses on leading large-scale change initiatives that impact entire organizations, requiring strategic planning and cross-functional coordination. In contrast, Project Managers handle specific projects with clear objectives and timelines. Both roles require strong project management skills and certifications, but their scope and focus differ significantly.
Is being a transformation program manager a good career?

Full-time
Posted 4 days ago
Job description
Job Description
Zendesk is seeking a highly motivated individual to lead, drive and own internal process improvements aimed at scaling the Global Revenue Operations team. This position will support Zendesk's growth and revenue goals by identifying and managing projects directly aimed at automating operational processes to drive efficiencies throughout the Revenue Operations, Sales and IT organizations. You will partner closely with Sales, IT, Growth & Monetization and Product Development to develop and implement operational plans throughout the organization.
Reporting to the VP of Finance Transformation, the right individual will be a strong people leader that possesses a systematic program management approach, along with a results-driven mindset, strong leadership attributes, superb communication skills, an analytical background, and a desire to challenge the status quo.
Within the first year, this leader will have established a clear global operating model, strengthened roadmap governance, improved process documentation and controls, increased automation and AI solutions, be leading the team with trust, and starting to lead pricing and packaging initiatives and delivered measurable improvements in Quote-to-Cash efficiency, accuracy, and stakeholder experience.
Responsibilities:
- Own the end-to-end Quote-to-Cash (QTC) business operations roadmap, including CPQ, quote configuration, approvals, order capture, billing readiness, provisioning, payments, collections handoffs, and related data flows
- Define and maintain global QTC process standards, controls, documentation, and accountability across teams
- Identify friction points across the Quote-to-Cash lifecycle and lead initiatives to improve cycle time, billing accuracy, provisioning quality, payment success, customer experience, and operational scalability
- Lead, develop, and scale a globally distributed Revenue Operations Business Operations team across the Americas, EMEA, and APAC
- Build a strong team culture across time zones through clear communication, talent development, performance management, and consistent operating cadences
- Serve as the primary point of contact for the global Revenue Operations team in understanding and prioritizing process and project alignment needs against costs
- Lead cross-functional Revenue Operations strategic projects with the objective of automating and scaling existing processes/systems and maximizing revenue via pricing/packaging initiatives
- Translate business needs into clear problem statements, requirements, business cases, resource asks, and delivery plans
- Balance urgent operational needs with long-term transformation priorities, making tradeoffs transparent to senior stakeholders
- Build strong relationships with cross-departmental leadership, including Sales Operations, IT, Growth & Monetization and Product Development, as a primary business partner for the worldwide Revenue Operations team
- Partner with Finance, Accounting, Legal, Tax, and IT to ensure Quote-to-Cash processes support appropriate controls, auditability, data quality, and policy compliance
- Drive improvements in master data, product/SKU governance, pricing and packaging readiness, order integrity, and downstream billing/provisioning accuracy
- Utilize project management tools to provide timely updates on internal projects, product releases, and roadmaps
- Establish and own strong relationships with outside key vendors such as CPQ, Billing, Collections and Credit Card Processing providers to learn of new products / features, understand existing gaps in our processes and communicate our future needs
- Enhance internal reporting on key performance metrics for the worldwide Revenue Operations department with focus on actionable insights
- Identify and implement continuous improvement initiatives to optimize operational processes
Required Qualifications and Experience:
- 10+ years of experience in Revenue Operations, Finance Operations, Business Operations, Business Systems, or Quote-to-Cash transformation in a SaaS or technology environment
- Experience leading global or distributed teams across multiple regions and time zones
- Bachelor's degree in Finance, IT, Business Administration, or closely related field
- Deep understanding of Quote-to-Cash processes, including CPQ, contracting/order management, billing, provisioning, payments, collections handoffs, and data flows
- Proficiency with AI tools and solutions
- Demonstrated success leading complex cross-functional transformation initiatives from strategy through execution and adoption
- Strong executive communication skills, with the ability to translate complex business and technical topics for senior stakeholders
- Superb cross-functional experience and strong collaborative skills and the ability to work with all levels of management and across multiple and varied functional teams
- Experience building operating models, governance processes, prioritization frameworks, and scalable documentation
- Hands-on or business-owner experience with Salesforce, CPQ, Zuora, billing platforms, payment gateways, and related integrations
- Experience with product-led growth, self-service commerce, pricing and packaging launches, SKU governance, or monetization programs
- Familiarity with Agile, portfolio management, process design, controls, UAT, release management, and change management
- Understand business transformation, change management and execute plans for growth
- Ability to work in dynamic, fast paced, fast growing company where adaptability is imperative
The US annualized base salary range for this position is $185,000.00-$277,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
The intelligent heart of customer experience
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
About Zendesk
Sourced by ZipRecruiter
Industry
Software development
Company size
5,001 - 10,000 Employees
Headquarters location
San Francisco, CA, US
Year founded
2007