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Transfer Center Specialist Jobs (NOW HIRING)

Access Center Specialist

Monmouth, NJ ยท On-site

$16 - $24/hr

As an Access Center Specialist, you will be responsible for handling all incoming calls to the agency and providing a "warm transfer" to other departments when appropriate. Responsibilities: โ€ข ...

Call Center Specialist

Norwich, CT ยท On-site

$16.75 - $21/hr

Call Center Specialist Department: Retail Operations Reports To: Call Center Manager FLSA Status ... Performs all teller functions, such as processing deposits, withdrawals, payments, transfers ...

Showing results 41-60

Transfer Center Specialist information

What is a transfer center specialist?

A Transfer Center Specialist is a healthcare professional who coordinates and facilitates the transfer of patients between hospitals, clinics, or other medical facilities. They serve as a central point of contact, ensuring that patient transfers are handled efficiently, safely, and in compliance with hospital policies and regulations. Their role involves communicating with medical staff, arranging transportation, verifying patient information, and ensuring proper documentation is completed. Transfer Center Specialists play a crucial role in optimizing patient care by streamlining the transfer process and minimizing delays.

What are the key skills and qualifications needed to thrive as a transfer center specialist, and why are they important?

To thrive as a Transfer Center Specialist, you need strong organizational skills, attention to detail, and a background in healthcare or medical administration, often supported by an associate's degree or relevant experience. Familiarity with hospital information systems, patient management software, and multi-line phone systems is typically required. Exceptional communication, problem-solving abilities, and the capacity to remain calm under pressure are vital soft skills for this role. These competencies ensure efficient patient transfers, accurate documentation, and seamless coordination between healthcare facilities to support patient care.

What are some common challenges faced by transfer center specialists when coordinating patient transfers, and how are they typically addressed?

Transfer Center Specialists often encounter challenges such as managing urgent transfer requests, communicating efficiently between multiple healthcare facilities, and ensuring all necessary patient information is gathered promptly. These challenges are typically addressed by following standardized protocols, utilizing specialized software to track and document transfers, and working collaboratively with clinical and administrative teams to facilitate smooth transitions. Strong organizational skills and the ability to remain calm under pressure are essential for success in this dynamic role.

What is the difference between Transfer Center Specialist vs Patient Access Representative?

AspectTransfer Center SpecialistPatient Access Representative
CredentialsTypically requires healthcare-related certifications or experienceUsually requires medical office or administrative certifications
Work EnvironmentHospital or healthcare facility, focusing on patient transfersMedical office, hospital registration, or front desk setting
Employer & IndustryHospitals, healthcare systems, emergency servicesClinics, hospitals, outpatient facilities
Common Search/ComparisonYesNo

The Transfer Center Specialist primarily manages patient transfers between departments or facilities, requiring healthcare certifications and working in hospital environments. In contrast, the Patient Access Representative handles patient registration and insurance verification, often in outpatient or clinic settings. While both roles support patient flow, their responsibilities and work settings differ significantly.

More about Transfer Center Specialist jobs

What states have the most Transfer Center Specialist jobs?

States with the most job openings for Transfer Center Specialist jobs include:

Infographic showing various Transfer Center Specialist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Registered Nurse (RN) - Transfer Center Specialist - Conduit Health Partners

Conduit Health Partners

Richmond, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Thank you for considering a career at Conduit Health Partners!
Scheduled Weekly Hours:
36
Work Shift:
Evenings/Nights (United States of America)
Primary Function/General Purpose of Position
The RN Transfer Center Specialist coordinates patient transfer logistics using workflows identified by client to assist with patient acceptance and bed placement. This RN understands cases are related to ensuring patient care is accepted in an environment that can facilitate a higher level or care or capability as well as continuity of care. Performs functions based on defined standards of performance and practice to meet or exceed operational expectations. The position works collaboratively to foster relationships with referring facilities, physicians, and hospital staffs in representation of Conduit Health Partners Mission and Values. Works closely through collaboration with clinical, medical staff and leadership teams to identify, trend, and report barriers to patient access and throughput. Professional, clinical standards, policy and evidence-based research will guide practice and service delivery. Participates in professional development, peer development and evaluation as well as shared leadership. Assistance with data collection for quality purposes will be expected .
Essential Job Functions
  • Coordinates functions in order to identify appropriate level of care, accepting provider, consultation and access from all potential referral sources to include but not limited to hospitals, clinics, extended care facilitates, and physician offices to initiate acceptance and expedite decision making relative to a potential access; Focusing on quality, safety and efficiency.
  • Works directly with clinicians at each client facility to ensure communication of accurate clinical presentation, timely access, appropriate bed assignment, and accurate patient information documentation to assist with an appropriate final destination plan of care at receiving facility using critical thinking, clinical decision making as well as established workflows.
  • Proficient in EHR data entry, telephony systems , office systems as required to support operations; ensuring accurate, timely data entry, protection of PHI.
  • Uses problem-solving skills to make recommendations that promotes the best potential patient outcome based on clinical information, patient and / or physician preferences, and the capability / capacity of both transferring and receiving facilities.
  • Utilizes effective and professional communication to act as liaison on behalf of patient and client facilities between physicians, hospital staff, and outside agencies.
  • Monitors individual and team compliance and performance. Implements and supports process change to ensure compliance with regulatory and quality initiatives.
  • Demonstrates knowledge of regulatory components to include but not limited to EMTALA, Ethics and Compliance, quality initiatives, and HIPAA. Reports risks related to safety, compliance as well as operational inefficiencies using defined Chain of Command in a timely manner and offers recommendations for resolution or improvement if applicable
  • Works directly with providers and other healthcare providers at each client facility as well as client footprint facility to ensure timely acceptance and access to appropriate level of care/bed assignment using applicable workflows.
  • Participates in process improvement, professional development and peer review
  • Maintains active RN licensure within the states transfer center services are provided
  • Responsible for other tasks and analysis as requested /directed.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
  • Active Registered Nurse (RN) - Required
  • Active multistate/compact registered nurse (RN) licensure - Required (if applicable based on state of residence)

Education
  • Associate Degree of Nursing or diploma (ADN) - Required
  • Bachelor's degree of nursing (BSN) - Preferred

Work Experience
  • 1 year of acute care experience - Required.
  • 3+ years of acute care experience - preferred
  • Healthcare contact center - preferred

Training
  • Epic electronic health record - preferred
  • Genesys contact center - preferred

Office Setting
  • Must have a designated workspace with a locked door, per HIPAA regulations.
  • Associates are encourages to also identify a secondary work location, meeting HIPAA regulations in case of power outages as well.

IT Requirements
Minimum internet speed of primary and secondary work locations is:
  • Download speed of 100Mpbs
  • Upload speed of 20Mbps

Skills
  • Customer Service oriented
  • Microsoft Office Tools (Outlook, MS Teams, Excel, Word, etc.)
  • Technology savvy
  • Multitasking
  • Review & interpret patient transfer case information.
  • Escalate/Inform regarding patient status changes.
  • Record tasks and conversations regarding patient transfer.
  • Attention to detail.
  • Acceptance of authority
  • Critical thinking
  • Communication with clinical care team members
  • Teamwork
  • Active listening
  • Relationship building
  • Agility and adaptability
  • Excellent oral and written communication skills
  • Performance driven.

Range
Minimum: $32.36
Maximum: $51.78
Conduit Health Partners is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status.
Department:
SS Conduit Health - Transfer Center
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.