Training Project Manager Jobs in Portland, OR (NOW HIRING)

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Overview

Are you an experienced IT project manager looking to use your skills for the public good? Multnomah County's Department of County Assets (DCA) is seeking a collaborative Limited Duration Assignment (LDA) IT HMIS Training Project Manager to lead a vital regional initiative: the HMIS Software Technology User Training Project.

In this role, you will help combat homelessness across Multnomah, Clackamas, and Washington counties by empowering county teams, non-profit partners, and community members to utilize data-driven solutions effectively. The Homeless Management Information System (HMIS) serves roughly 130 provider agencies and is a critical cornerstone of our region's support network.

The HMIS Software Technology Training Project Manager is responsible for designing, implementing, and delivering comprehensive training programs for the Homeless Management Information System (HMIS). This role ensures that county/agency staff, contracted non-profit service providers, and community stakeholders are fully equipped to enter accurate data, navigate the software, effectively follow Homeless Response System workflows, and comply with federal (HUD) and local data standards.

This is a full-time, Limited Duration Assignment (LDA) expected to last up to two (2) years .

Key Responsibilities of This Role

Project & Change Management Strategy

• Methodology & Scope: Apply a structured framework (e.g., Prosci, ADKAR) to define project scope, goals, documentation, budgets, and milestones for the HMIS training implementation.

• Strategic Alignment: Facilitate critical consensus building with tri-county senior leaders on the Leadership Council, regional project teams, and core system administrators to align goals.

• Readiness & Metrics: Conduct comprehensive training readiness analyses to identify critical organizational impacts, establish clear success metrics, and monitor overall change progress.

• Resistance Mitigation: Proactively identify areas of employee resistance to technology updates and coach managers to serve as effective change leaders for their teams.

Communication & Partner Engagement

• Unified Messaging: Design and distribute consistent project updates and communications tailored specifically for senior leadership, managers, and front-line employees.

• Strategic Liaison: Serve as the primary technical and relational link between core project delivery teams and impacted county and community business areas.

• Expectation Management: Organize and facilitate interactive meetings with partner groups to map local user needs, build regional consensus, and manage project outcomes.

• Issue Resolution: Consult directly with clients, staff, and partners to smoothly handle system changes, resolve workflow challenges, and manage project risks.

Training Design & Support

• Curriculum Development: Build deep functional proficiency in the HMIS software to design, update, and maintain role-tailored user guides, quick-reference sheets, and video tutorials.

• Community Collaboration: Partner directly with community-based organizations and system end-users to ensure all training programs remain sustainable and highly relevant.

• LMS Administration: Administer the Learning Management System (LMS) to manage course enrollments, track participant progress, and issue required system access certifications.

• Continuous Support: Leverage participant feedback loops and post-production help mechanisms to spot user knowledge gaps and deliver targeted refresher courses.

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant on your application.

Minimum Qualifications / Transferable Skills:

• Training and experience equivalent to a Bachelor's degree

AND

• Three (3) years of professional experience in IT project management, change management, or technology implementation that demonstrates your ability to perform the duties of this position. (Equivalency targets 7 years of qualifying training and/or work experience) .

• Proven experience with large-scale organizational change efforts.

• Demonstrated ability to establish project scopes, track milestones, manage resource allocations, and monitor project budgets

• Ability to pass a thorough criminal records check.

Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Change management certification (e.g., Prosci, CCMP) is highly desirable.

• Instructional Design Certification or qualification

• Project management certification (e.g., PMP) is a plus

SCREENING AND EVALUATION

The Application Packet: Your completed application must include the following items:

• A completed online application.

• A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, the number of employees under your supervision.

• A cover letter that expands on your resume, describes why you are interested in this position, and addresses how you meet the minimum qualifications for this position.

Internal Applicants: After you have submitted your application, please check your Workday inbox and complete the Veterans' Preference Questionnaire prior to the application deadline.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• We may do an additional preferred review and/or send out additional supplemental questions to identify those highest qualified.

• Review of the applicant's training and experience by a subject matter expert, an exam, or a screening interview (phone, technical, etc.).

• We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.

• All finalists must pass a thorough criminal records check and reference check.

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Our Commitment to Safety, Trust and Belonging: Multnomah County, the most populous county in Oregon, is home to over 800,000 residents and responsible for providing a wide array of services to our diverse communities in an equitable and inclusive way. We are committed to developing, nurturing and continually improving workforce equity by identifying and addressing the structural and policy barriers to equal employment opportunity faced by our employees and communities. County employees across the organization have stepped forward to develop a strategic plan and help create a workplace where everyone can reach their full potential.

The 2024-2028 Workforce Equity Strategic Plan was unanimously approved by the Board on March 14, 2024. This renewal of equity efforts builds on the infrastructure, practices and other improvements established in accordance with the first plan.

Additional Details

Work Location: This position works onsite at Multnomah Building

Location: 501 SE Hawthorne Blvd., Portland, OR 97227

Schedule: A variety of work schedules are available and can be discussed with the manager.

Routine Telework: This position is designated as "routine telework," meaning you will be working remotely (from home); a hybrid schedule also is available. As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time.

All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

We are unable to hire candidates with work visas, including H-1B, F-1 OPT, or STEM OPT.

Inclement Weather and Disasters

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans' Preference: Under Oregon Law, qualifying veterans may apply for veterans' preference. Review our veterans' preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

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Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

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