Training Implementation Manager Jobs in Washington

At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We’re looking for an implementation manager who shares our commitment to leveraging technology to make a real impact in the world – a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.

All candidates will be required to complete at least one in-person interview as part of our hiring process.

Principal Responsibilities

This role will support multiple-state projects and work closely with our Client Executives, Customers, Product and Delivery Teams to deliver projects on time and on budget to our valued customers. This role requires experience leading teams in both agile and waterfall frameworks and provides strong tactical leadership using a metrics-based approach. Strong client and people management skills are required along with the ability to offer clear verbal and written communications. This role supports projects the new business and Capture The successful candidate will combine their technical background with solid project management skills to drive teams to execute short- and medium-term initiatives, as well as interacting with the senior leadership of FEI along with significant stakeholders at the state government level.

Required Skills/Experience

• At least ten (10) years of experience in managing software development projects
• A leadership role in at least three (3) successful projects that were delivered on time and on budget
• At least six (6) years of non-management experience designing, developing or testing systems with software applications and IT infrastructure
• Previous experience reporting through a project management organization (PMO)
• Within the last three (3) years, have experience planning, implementing, and project managing software applications and hardware solutions from initial conception through support and training
• At least five (5) years' experience in a management or delivery role in the healthcare industry
• Bachelor's Degree from an accredited college or university in Engineering, Computer Science, and Information Systems, Business or other related discipline.
• Excellent written and verbal communications.

Preferred Experience

• At least six (6) years of experience managing an IT project utilizing the State government Required Policies, Guidelines and Methodologies
• Experience with Centers for Medicare & Medicaid Services (CMS) certification process
• Experience with Waterfall, Hybrid, and Agile system development processes
• Familiarity with the clinical and business processes within Behavioral Health settings as well as in-depth understanding of general healthcare treatment
• Current PMI Certification as a PMP
• Previous experience developing or testing in a Microsoft centric organization
• Agile Certification as a product owner and/or scrum master
• Strong Microsoft Office skills (Word, Excel, PowerPoint).

Location: Remote.

Status: Full-time position with full company benefits

NOTICE: EO/AA/VEVRAA/Disabled Employer – Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.
Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems’ Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems’ normal business hours.